WhatsApp Business

WhatsApp Business Free App

Rated 4.27/5 (11,040) —  Free Android application by WhatsApp Inc.

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About WhatsApp Business

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


smb@support.whatsapp.com (mailto:smb@support.whatsapp.com)


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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How to Download / Install

Download and install WhatsApp Business version on your Android device!
Downloaded 1,000,000+ times, content rating: Everyone
Android package: com.whatsapp.w4b, download WhatsApp Business.apk

All Application Badges

Good rating
Free
downl.
Android
4.0.3+
For everyone
Android app

App History & Updates

What's Changed
- Create a Profile for your business to help customers discover important information about your business.
- Let customers know that you're away with Away messages under Business settings.
- Use Quick replies to create keyboard shortcuts for frequently sent messages and greet customers with a Greeting message when they message you the first time.
- Use Labels to organize and quickly find your customers and messages.

What are users saying about WhatsApp Business

S70%
by S####:

I'm having issues with the app. After switching my number to business seems like I've lost identity. My name no longer shows in all the business groups I joined only the number. Guys fix this bug or include it in the features how would people identify me in the groups?

Z70%
by Z####:

Thank you for adding WhatsApp for Business, but the App is still very basic. If would be great you: 1. Let other contacts seen the name of the business instead of the numbers. 2. Allow multiple login of the same business app. It remains a personal account if it can only be accessed by a single person. (A device can be signed a name, which can help track who has been texting on behalf of Business) 3. A background avi for WhatsApp business. 4. Verification ticks to show the legitimacy of the business. 5. Slot for social networks rather than only space for websites. (With social icons perhaps) 6. A little slide layer in profile to display items, products and services offered or in sale. 7. Groups created by a business account would do to have a Pin option to display info on top. (Or all WhatsApp groups for that matter) Admin posts should at least have some weight that everyone's post on the group. 8. Allow a business name to be changed. At least you can roll in usernames for business. Then let display names be changed as often as possible. *Overall, the app has the quality and security that WhatsApp offers but it is so basic and only useful to Small Business that are ran by a single individual.

D70%
by D####:

Yes, it's designed for small businesses. But even then there's like 3-4 smartphones being used, why does it have to be one phone with one number? Why can't multiple phones use it with one number instead of having to make separate ones? Really need that feature. The person working isn't always available, so it would be nice if someone else could respond. It limits the app. I want to be able to register a number that can be used by other people as well on their separate smartphone.

M70%
by M####:

The App need be designed to woo new customers while connecting existing ones. Prospective customers should be able to see the business name, contact details and business information (even as they don't have the number in their phonebook) in order not to discard the message as spam. Pls address this!

D70%
by D####:

Most needed app for business owners. I was using third party apps for using 2 whatsapp in same mobile which was not at all usable. Thank you whatsapp for making this App. Hope to get updates that will be needed in Future.

D70%
by D####:

nice app. But a business app require much more features to handle customers and promote their business. Labling contact is good but labeled chat should have corrosponding color on label icon beside chat icon on home page. currently all different labels are shown as same grey color label icon on main page.

K70%
by K####:

This App is Great... No problems on my side.. I'd like to see the following futures: 1) Appointment scheduler with reminders and intergrated with Google Calendar. 2) Ability to set Broadcast for a certain Label 3) Conference call/video call

D70%
by D####:

It's kinda the same as regular whatsapp. The only useful features being able to run it side by side with the regular app. The auto replies are also nice. But alot more needs to be added to be considered a business app.

D70%
by D####:

Hi team, facing problem to set business hours, example i set from start 1100 then end 0130, start change to 0130 too, means start 0130 end 0130. I cant set the business hours properly. Hi team, can pls fix set business hours? Business hour start from 1100 to 0130 (11:00am - 1:30am), can't be set.

Y70%
by Y####:

What's the point of this if it can only be used on 1 device at any one time? The ability to register with a fixed line number is good but it's stuck with one device. Would have preferred to see an option either to install on to multiple devices with the same account, or the ability to delegate to multiple regular WhatsApp users to manage (answer calls, send announcements, update status, message or reply) on behalf of the business.

D70%
by D####:

Not useful for a person using it for a professional use other than business. Personal Name of individuals must be verifiable. My account is not verified so far

T70%
by T####:

Hi, i have been using this app for about 3 days now. I have found few bugs about notification. I don't recieve any notification of messages. When I open the app i start getting all the messages back to back. Kindly resolve this issue.

Y70%
by Y####:

Amazing! Just need the following features: 1. Ability to get self verified. 2. Widget to integrate WhatsApp with website chat directly 3. APIs to automate transactional messages with the website/product. Keep it up ????????

D70%
by D####:

After opening the camera in it, i m not able to select the photos that appear down, even after swiping up for all photos I m unable to do it.

D70%
by D####:

Con : Why 2 apps instead of 1 app that can handle multiple accounts like Wire, Tungsten messenger or Conversations.im ?? It's still sharing your data with facebook. Pro : you can install it on a tablet without a sim card, the regular version should have that option to

S70%
by S####:

Please wpp devs, split individual contacts and groups please, also for non business whatsapp would be a nice feature

A70%
by A####:

When i used the label chat the color didn't showed up. It only had grey color eventhough i chose blue/green label.

N70%
by N####:

Message masih sering terlambat keterimanya.. terkadang message baru masuk saat applikasi aktif.. Please fix delay message

D70%
by D####:

Hello, will you please tell me if someone doing multiple businesses, is there any option for multi-business account or Group of Companies ???

D70%
by D####:

How to get my account verified? No led light notification when receive message. Can't share Waze location.

D70%
by D####:

Well my syggestion is that when i call someone can you add ringing so we can know that this person is online and his phone is ringing .thank you in advance

D70%
by D####:

Awesome! Truly the best app ever! But for business wich are 24 hours open everyday. You should put "always open" rather than every day 24 hours

T70%
by T####:

It cannot verified Number as i already upload my website.... And support service is nothing

M70%
by M####:

THIS IS THE BEST INITIATIVE WHATSAPP HAS TAKEN WE HAD A TIME WHILE WE USED MULTIPLE APPS LIKE PARALLEL SPACE INORDER TO MAKE WHATSAPP WORKS FOR 2 DIFFERENT NUMBERS . THANKS TO THE TEAM RIGHT NOW WE CAN MANAGE WORK NUMBER AND PERSONAL NUMBER AT THE SAME TIME ON A SINGLE DEVICE ✌️

D70%
by D####:

I will give 5 STARS when i see these NEW FEATURES- 1) email service, so that we can access our any email through this single app 2) what if it contains an online contact directory of businesses? 3) Put a mark on Contacts whether they are customer or other businesses to deal with, within this app 4) should it contain a feature naming "payment facility"? 5) etc..... :-D (don't want to reveal all potential features :-P

M70%
by M####:

Awesome App. I think you should include PERSONALIZATION. When I send a broadcast or when my customers gets my message, she should he able to get her name mentioned. Thanks.

D70%
by D####:

Please sir broad cast sending msg is the major issue for me mobilie .it's the major problem for my business propose. Am using oppo f1s 4 g ram but mobile hanging

K70%
by K####:

I'm kinda confused, if this app is for business and my privacy is set to everyone, why can't people that I've not added to my contacts see my opening and closing hours, my status, emails and website. I think this is an overlooked bug. Please fix

D70%
by D####:

Does not work, no SMS or call possible .

D70%
by D####:

How we can verify the business account. We have been registred for 5 days and we still no lt verified. Please can you help us...

D70%
by D####:

Sending msg not fast it's hang when sending pic vedio and text, can't switch another number. Please update can switch another mobile no.

H70%
by H####:

Problem in WhatsApp web! Disconnects in every 5 minutes and notifications issues when you open app then only notifications will come

C70%
by C####:

One thing i dont like that we can not use one number at a same time in whatsapp and whatsapp business app.

R70%
by R####:

It is very good because one device two WhatsApp This WhatsApp is also do normal work

D70%
by D####:

If only there's a feature to import chat from the regular whatsapp as I just move my number to a business whatsapp

D70%
by D####:

App is good and it'll be much better if we can add two numbers one mobile and another landline. Secondly there must be way to verify the business with blue or green tick.

Q70%
by Q####:

Hey guy's. . . I feel like you should add an option for twin accounts in whatsapp basically where by one can have 2 accounts In the app. . . That would be really awesome. .

D70%
by D####:

Laggy and disconnecting once minimize the app.

D70%
by D####:

When I send out message to another person, the message stays there without sending out.

T70%
by T####:

Blue mark ya green mark tick nt available for small business shop or company owner ?


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Rating Distribution

RATING
4.35
11,040 users

5

4

3

2

1