BCBS Georgia Anywhere

CRAPWARE - can't even register just like the website.

Just downloaded it and sucks already

So easy and convenient to use. Great App !

No info given on how to contact customer service. I would expect that to be of high importance since insurance companies put the responsibility of knowing their coverage on the patient. How is anyone expected to clarify questions about coverage before they seek medical care or ask questions about billing if no number or email address is provided on the app or the membership card? Why should I have to go searching for it if I'm provided a "covenient" app?

Can't pay my premium on this site.

I still cannot talk to a person no matter where I call. I can't update my own health plan but you still call my husband & give him information for me instead of talking to me directly. I refuse to have to verify my info for you to tell me you can't update simple info as I have asked on numerous occasions. I guess you can call my husband for payments too & see how far you get with that!!!!!! Thanks for great customer support!!!!!

It would be very nice to be able to fingerprint login.

Good app to find doctors that are in network.

does not work but they want you to use it. Ha Ha. what a joke!

This app whomps. I can't load my ID card and checking what I need to check, like payments, barely works. Good luck making a successful payment through the app.

It a 2 step process

You can't even pay bills because it never let me know when to pay bills. Very disappointed. Hope it will be better next time.

Per customer service The app doesn't work for some people No they are not in a hurry to fix the log in problem

I can't set up a account no matter what password I try it tells me it's not the same password

Pretends to let me enter an email address ..when I'm done it asks me to enter an email address. Sigh.

To many bad reviews...uninstalled again!

I love this app. Its very convient and easy.

App is garbage. Keeping the card in my wallet is easier and more helpful that this. Plus, website makes me use the app on my phone. Not helpful if my doctor is wanting to prescribe new treatment and I need to look up costs right at that time. Or pay to go back and talk to your Dr. Don't waste your time.

Doesn't matter what I choose to look at, or for, I get the same error code. Please fix whatever the problem is. This could be a very useful app, but unfortunately, won't work.

Had this app for two years. It still will not give details on claims, just gives error message saying come back later, we will fix problem. Just how long does it take to fix a problem?

Won't let you find a doctor of any kind in any location. Embarrassing for a company that size. Worst app ever.

Terrible. Has NEVER worked. Just the same error messages over and over saying to call the 1800 number

Wont ever let me log in, have to uninstall, then reinstall to get it to work.

The App is quick and easy to use. However it is very limited in the information provided for Claims. In previous versions the App provided detailed Claim info...i.e.EOB viewing and download. This feature would raise the rating to 5.

Gives absolutely no information. It doesn't matter if I look up urinalysis or hysterectomy no cost for my area. Worthless app

Keep hoping this app will work. Everytime I try and log in it gives me the customer service phone number with a message of "we're here to help." Ummm isn't that what the app is for? Why have an app if no one can log in. I see I am not the only one with this problem. Either delete the app entirely or fix it so people can actually log in and use it.

as much as my rates have went up this year I expected a better app.

Too hard to navigate. Last version was better for me

Downloaded 2 different apps due to 2 different people at Blue Cross telling me which one I needed. Can't log into either.....website doesn't have all of my information either...not a good way to start out.

Don't work been trying for a month to login to my account want let me.this app need to be updated or take down fix the problem

Won't let e sign in

I installed this yesterday & had an issue. For them to look up my info. I had to put in my id#. Fine...the app said "unfortunately we can't find you" how is that possible when I'm typing it in letter for letter, number for number?????I agree with a lot of the other people...a waste of time & yea you need to fire your programmers. For the money BCBS is taking out of my check, I should be able to see my account on my phone at ANY given day or time.

I registered online, received the email. Still can't log in. I've called, talk to customer service, even screenshot my screen like my csr asked me to do so y'all could see the issue and emailed it to your tech support. Still haven't received any type of call back or email from them. Guess y'all use the same lie to fake reassure us it's hope in repairing this app. Still waiting on my insurance card to come in the mail but my February bill is already here. Smh. Call customer service she was confused. Told me my dental card was my insurance card but the card says dental only on it. Didn't think I would still be waiting on my card to come when I registered and paid before the deadline last year. Can't even attempt to show my doctor my digital card from your app because it doesn't work. I don't have no type of paperwork describing what type of insurance I have, what is covered, nothing. All I have is a bill that's on time. Nothing else. I need my welcome packet, my health insurance card immediately or I will call the market place back, ask to switch to another insurance and get my money back from BCBSGA this is ridiculous. Fix the issues instead of brushing over them.

It does not work. I tried to log in on a desktop and through android and nothing. Piece of crap. Why have it if it does not work. Either improve it or I'll take my business elsewhere

Just the worst. Do not bother with this mess of an app. I'm uninstalling now!

App does not work. I will change my rating if the app begins working properly.

Will not allow me to login.

It's very convenient and trying to locate a doctor and I love it

Couldn't log in for weeks...!

I love how I'm paying an arm/leg for insurance but can't even access my info on my phone. Your app tells me to call CS. Your website via phone browser says the same. CS says it works on a desktop. I DON'T HAVE A DESKTOP. I've gotten it working with one browser - but I had it lie to your website so it would load. Your app is bad and you should feel bad.