We Help SMS

This app disables the SMS functionality on your phone and converts it into a dedicated SMS connector for the We Help SMS service (www.wehelpsms.com).

When a customer sends an SMS to this phone, a support ticket is created/updated. When a Customer Support Agent replies, the reply is sent to your customers over SMS.

NOTE: This app is not meant for consumers. It enables organisations to use an Android phone as dedicated hardware linked to the We Help SMS service. We recommend that you keep your phone connected to WiFi and mobile data and have it plugged into power to avoid any connectivity loss.