Virgin Trains Travel Buddy
Free AppAbout Virgin Trains Travel Buddy
With our brand new website (available now at https://beta.virgintrainseastcoast.com) we're making it quicker and easier than ever to find our best fares, and with the new site comes our new app, so mobile tickets are back!
Our new Virgin Trains East Coast app replaces our old Ticket Wallet app. You can expect a simpler, snappier and altogether more Virgin Trains experience.
Sign in to the app with your new Virgin Trains East Coast account login details (yes, we're afraid that does mean re-registering), and any mobile tickets you buy on www.virgintrainseastcoast.com will be automatically downloaded to your chosen device.
You can jump straight from the app to our brand new and responsive booking website to book train tickets quickly and easily. You also have a handy link to My Account to view your bookings and move tickets from one device to another if you have that dreaded low-battery nightmare!
From within the app you can also access:
- Live travel updates
- Live departures and arrivals information
- A journey planner
- A seat availability checker
We'd love to hear what you think! You can use the Feedback function within the app to send us your thoughts, report any bugs you might experience or maybe tell us what you'd like to see developed in the app next.
Virgin Trains West Coast customer? Unfortunately you can't use your West Coast log in details on our East Coast app yet, but we're working on it.
Our new Virgin Trains East Coast app replaces our old Ticket Wallet app. You can expect a simpler, snappier and altogether more Virgin Trains experience.
Sign in to the app with your new Virgin Trains East Coast account login details (yes, we're afraid that does mean re-registering), and any mobile tickets you buy on www.virgintrainseastcoast.com will be automatically downloaded to your chosen device.
You can jump straight from the app to our brand new and responsive booking website to book train tickets quickly and easily. You also have a handy link to My Account to view your bookings and move tickets from one device to another if you have that dreaded low-battery nightmare!
From within the app you can also access:
- Live travel updates
- Live departures and arrivals information
- A journey planner
- A seat availability checker
We'd love to hear what you think! You can use the Feedback function within the app to send us your thoughts, report any bugs you might experience or maybe tell us what you'd like to see developed in the app next.
Virgin Trains West Coast customer? Unfortunately you can't use your West Coast log in details on our East Coast app yet, but we're working on it.
All Application Badges
Free
downl.
downl.
Android
4.4+
4.4+
Bug
buster
buster
Android app
App History & Updates
What's Changed
We've made it easier to refresh tickets in the app, and to see when they were last updated.
We've also added support for transfer legs.
We've improved the navigation and fixed a bug crashing the app for some users.
We've made it easier to refresh tickets in the app, and to see when they were last updated.
We've also added support for transfer legs.
We've improved the navigation and fixed a bug crashing the app for some users.
What are users saying about Virgin Trains Travel Buddy
U
by U####:
by U####:
This site and app are utterly, utterly appalling and rubbish. I never want to buy a ticket to be sent to my 'phone again, and frankly, thanks to the time they have wasted I never want to travel on Virgin East Coast again if I live to be 200 years old. Why don't you make these things so that ordinarily intelligent people can understand them instead of just spiky haired brats with thick glassesand holes in the knees of their jeans. How I hate you.
S
by S####:
by S####:
This app is even thinner than Virgin's publicity for it. I bought tickets on the web site recently and I've had an email suggesting I download the app and enable push notifications. I can't find push notifications anywhere! Huge disappointment.
U
by U####:
by U####:
I was amused that Google Play asked me if this app had in-app rewards as we all know VTEC don't do rewards :) But I am disappointed with this app on a technical level as we've been waiting for a replacement for the old mTicket app but this just launches a web browser for booking tickets, hardly an integrated experience. Let's have a seamless, integrated app
X
by X####:
by X####:
Really. You mobile app more website app very disappointed
U
by U####:
by U####:
Puffed-up browser launcher for the mobile website. Hardly any in-app functionality. 30MB for a browser launcher? - seriously? Can't VTEC afford to employ someone who knows how to code?
U
by U####:
by U####:
This app is wonderful. It gives me all the information that I need. Thank u very much 4 making it
J
by J####:
by J####:
30MB of bookmark app. Useless shite. Don't bother.
U
by U####:
by U####:
Can not view my booked Tickets
H
by H####:
by H####:
Need to be able to send tickets to other people, eg when bought as a gift.
W
by W####:
by W####:
It's not a rail app, no live departures.
W
by W####:
by W####:
Cant view booked tickets
by U####:
Over glorified bookmark, can't book trains tickets in the app (takes you to the VTEC website), can't manage your account (again, takes you to the website), and it's the same with live departures. The app seems the exact same as the ticket wallet app they had before just spruced up a little. Very disappointed but at least m-tickets are back.