Virgin Mobile Control

Like other people can't log in! Says email or password is wrong its the same ive used for years. How can something so simple turn into something so hard? Fix this crap!

If you'd read the app description this is for people who have the data Done Right plan if you have an individual plan where you are going with your phone number in your V key then of course this is not going to work don't be stupid and give it a one star because you're a retard and didn't read the description of the app before you download it

DO NOT BUY VIRGIN MOBILE PHONES OR DOWNLOADS ITS A LIE!!! THEY TAKE YOUR MONEY BUT NO TECH. STOP WORRYING ABOUT MARIAH START WORRYING ABOUT Costumers DICK!!

This app is worthless. Keeps telling me my username and password is incorrect while I am logged in with the same username and password on the website Seriously?

Same thing for me tells me wrong email won't let me into this app

Had service for 3 years. I've never logged in with my email!! Never. It's a scam!!

Can't log in. Says my email is not correct and I know it is.

I can't even access the app, it crashes every time I attempt to open it.

Can't sign in. People quickly uninstall this app. If your reading the reviews, don't bother downloading it.

Cannot log in. I don't have a username and password... I only have my number & vkey.

I can't sign in or sign up. Very poor app. Please change it.

Won't let me sign in...SUCKS!!!!

Won't open

Very disappointed! The app only allows to sign in with a user name and password, which i do not have. No option to sign on using account number and pin code, and no option here or on website to change password. Beyond frustrating!

This is not an app from Virgin America. You can't use it to get boarding passes. It has a totally different login than your Virgin Elevate account. I'm surprised that Virgin America, as advanced as it is in so many ways, can't get its act together on this one. Even United (blah, phooey) has an android app.

Can't log into account from the app or website. Fix this crap virgin mobile or you will lose a customer!

I can tell you virgin Mobile is bad I had them in the past I recommend t mobile hell Sprint is not even that dam rude at least t mobile works with u and so does Sprint hell I'd even recommend Verizon if u can afford it virgin should be brought out by cricket wireless lol

Gotta be a lot of fake reviews on here, no one could possibly be able to use this app! I challenge the developer to show us how to log on with this thing.

This is not really for Virgin Mobile. It kept asking for an email address to login, but VM uses phone number for username.

I Dont know if VM supports custom ROMs, but this is a big help as I forgot to extract apk before going to new ROM. Thx thx

I have downloaded this app over and over and over it won't open when I downloaded it the first time it actually opened and then my phone reset itself deleted it and now I can't even open it and then when I need to pay my phone bill they told me I had to pay through the app how can I pay my phone bill when I can't even open the app I had to go as far as downloading the app on my moms straight talk phone to open app to pay my phone bill which is stupid & ridiculous fix this app would more likely download it

Can't log onto account. Had account for 3 years and as soon as my phone is stolen and I try and transfer number to virgin mobile phone . keeps saying account not valid. Have tried to rest phone put in ticket and still no help

And can't login right anyway. Virgin Mobile app & voice customer service is terrible!

Every time i try to connect to the app it says error. Please fix this because i want to access my account

I like the look and color.But today thay have stolen my money for a month.This app is not see my Samsung Galaxy S3 phone at all.

Does not work

More like virgin poop then virgin mobile

Again do not download..call virgin mobile USA customer service.

sucks

This app is for the Data Done Right plans not the VMU plans. This is why NONE of you can log in

This app is only for walmart data done right customers

Worst experience and service ever. Virgin mobile used to be great no problems NEVER AGAIN!! I called the support number that was given and it tells me to dowload the app to get into my account. YES because that is what i want to do when im calling for a live rep. Then it hangs up on me giving no other option. Look online for other numbers to call and found one other. Jeremy i think his name was answers hangs up on me and BLOCKS MY NUMBER? THE HELL IS THIS LOYAL CUSTOMER OUT!!

I FIND A FALSE 3.9 STAR RATING WITH 10,000 DOWNLOADS BUT MAYBE 9,999 ALSI UNINSTALLED BECAUSE WE CSNT GET INTO OUR ACCOUNTS... BEEN HERE A LONG TIME AND NO CUSTOMER FEEDBACK?...ALL OTHER V.M. APPS ARE GLOBAL NOT FOR US AND NOBODY THERE HAS THE CUSTOMER RESPECT TO FIX THIS CRAP?? .BUT V.M.HAS THEIR OWN DARN SPACE

I never access my account by email & password online. I always login w my cell number (duh) and pin. Uninstalled this garbage immediately.

Obviously not made by Virgin or Sprint, since they would know how people login to the website and use those credentials. This app isn't even worth being free.

The screen just goes black for half a second and then back to the home screen.

Not only did they spelled my name wrong but the application does not work and it's the second time I downloaded it, I think they need to change their name

This app is only used for virgin mobile bought from Walmart why do they not make this clear spent a lot of time trying to login we all have email listed but do not remember but never had password so called customer service, why is this not available for all virgin customers?

This is more about the company than the app itself. I have had problems changing phones and have called 10 times to fix this. Each call gave me a ruder employee than the last. I am beyond infuriated and disappointed in Virgin Mobile's customer service. I cannot believe they let their employees talk to customers like that.

I was transferred 10xs just to swap my device! The employees seemed very incompetent and impatient and had no empathy what so ever. Do yourself a favor and pick another carrier!!!