Videotron WiFi

Videotron WiFi Free App

Rated 2.73/5 (413) —  Free Android application by Vidéotron s.e.n.c.

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About Videotron WiFi

IMPORTANT: This app is compatible exclusively with Videotron's New Generation Wi-Fi router (ZyXEL EMG2926).

With the Videotron WiFi app, you can access all the fundamental features of your router from your Android devices. The WiFi app lets you monitor your activity and manage your residential Wi-Fi settings.

The Wi-Fi app let’s you:

• Control users’ Internet access – this feature offers secure Internet access thanks to your router’s unique password.
• Access Network map, a feature that provides an overview in real time of your home network and the power of the signal received by your connected devices.
• Configure your Wi-Fi router and residential wireless network’s basic settings.
• Use bandwidth – monitor all devices with access to your home network and manage the Internet access schedules of each device.
• Manage guests’ access to wireless network – allow your guests to connect to your wireless network without letting them access your personal data.
• Perform diagnostics – this feature produces a debugging report to help you resolve any network problems.
• Access Speed test, a feature that measures the connection speed between your device and the Internet in real time.

*** IMPORTANT ***

• It’s possible that the Videotron WiFi app won’t work if the router is set to access point mode with a fixed IP address.
• Only the administrator of the residential Wi-Fi network should know the router’s unique password that lets them configure the network and manage access to it.

Requires Android 4.4.2 or later versions.
This app has been developed for tablet and smartphone.
Some older devices may experience compatibility problems, such as :
- Alcatel One Touch OT768
- LG F4N R
- Samsung C414V
- Samsung Galaxy Ace II
- Samsung Note 2
- Samsung Galaxy S3

Router models and supported versions of software:
Routeur ZyXEL EMG2926 / v1.00(AAQT.4)b4 firmware or higher

Technical support for Videotron customers can be found at the following link:

Residential Customers
support.videotron.com/residential/internet/how-connect-manage-wi-fi-network/mobile-app-new-generation-wi-fi-router

Business Customers
support.videotron.com/business/internet/cable-internet/wifi-router/mobile-app-new-generation-wi-fi-router

How to Download / Install

Download and install Videotron WiFi version 1.0.2 on your Android device!
Downloaded 50,000+ times, content rating: Everyone
Android package: com.videotron.android.wificlient, download Videotron WiFi.apk

All Application Badges

Free
downl.
Android
4.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
- Minor bugs fixed
- Improved Wi-Fi Connection and Set up user interface for a better experience
Version update Videotron WiFi was updated to version 1.0.2
More downloads  Videotron WiFi reached 50 000 - 100 000 downloads

What are users saying about Videotron WiFi

X70%
by X####:

Le rafraîchissement de la liste des appareils et la configuration des fonctions est très lente. Aussi, il serait très intéressant de pouvoir déterminer un temps quotidien d'accès au web par appareil (ex: max 45 minutes / jour). La limitation selon un horaire fixe est trop limitée.

U70%
by U####:

The Videotron router is going back as it kept crashing. Every few hours the wifi would keep going down. App itself not that great. You have to record Mac addresses to keep track - you should be able to nickname devices. Parental controls also not flexible enough. The router has 2 settings - easy and advanced. Easy is literally for retards and advanced not advanced enough for someone who wants full control. Very disappointed :(

N70%
by N####:

Was hoping for an experience more similar to the web browser interface, would like to have access to advanced settings or all the router settings, the only thing this app does is show me a list of connected devices, I can do this with a bunch of third party apps that are actually compatible with any brand router. Also if u use a repeater access point this app will not pick up the videotron router. 3 stars for effort there are so many third party apps more powerful than this

I70%
by I####:

I installed the app and it was fine for day. But when I added some of my gadgets and tried to control them from my cellphone, it went down. My cellphone can no longer be connected to the wifi. I reboot everything. my laptop works, my iPad works but my cellphone can no longer connect to my wifi. So this application has some flaws in it. I even removed the app and set it back again, it's still doesn't work.

X70%
by X####:

L'application demande d'entrer le "gateway password" ... Après plusieurs tentatives sans succès je contact Vidéotron... Après 5 appels et 3 chats en ligne, personne n'a régler mon trouble... On m'a dit qu'il y avait un bug et que je ferais mieux d'utiliser le service via internet.... Pouvez vous svp vous mettre la dessus je ne suis pas la seule à avoir ce trouble si je me fis aux commetaires que vous recevez.... D'autant plus que vous avez fait une belle publicité pour ça...

X70%
by X####:

One critical change is required. For security reasons, please do not display the admin password in plaintext on the Gateway Information screen. Might I suggest a slider (or other toggle switch) that the user must activate in order to see/view the password which should be hidden by default. Thank you for considering this change in your next, or upcoming release.

X70%
by X####:

"No device detected" even if i got the Zyxel router... it says no device found. And i got the samsung galaxy S7 edge.

T70%
by T####:

Worked once, then everytime I connect it doesnt show devices anymore... Rebooted the routeur and same issue

X70%
by X####:

Constantly have to uninstall and reinstall to get it to work. Will give 5 stars when it becomes reliable

A70%
by A####:

The app is crashing when opening on my pixel running Now 7.1.2 [RESPONSE] Yeah, I did rebooted and reinstalled the app without success.

R70%
by R####:

Stuck at gateway. Tried all the passwords that were given or made. None worked. No instructions on where to get it both online or by phone...

H70%
by H####:

not bad, somewhat useful.. needs more icons: printer, android, tv

X70%
by X####:

I have a ZyXel router... I have to say that the previous dlink router was easier to manage via the web browser.

F70%
by F####:

work once now it keep saying device not found.that i need yo connect to the router

X70%
by X####:

Great way to get the kids off their phones and tablets. Great idea

X70%
by X####:

"no device found". Reinstalled a number of times. After searching for my router i get the no device message. Refreshing results in the app crashing and becoming unable to open. Nexus 6, Android version 7.0.

Y70%
by Y####:

This app does not work on the nexus 6p android 7.1.1

X70%
by X####:

Bonne idée mais ça me dit no device found avec mon aple airport router

F70%
by F####:

Ne reconnaît pas mon routeur même si c'est un routeur Vidéotron AVEC Vidéotron. Pis non, je n'ai pas contacté votre "support team", j'ai autres choses à faire de mon temps. Fixer vos bugs please! Merci.

B70%
by B####:

Works ok but is really slow

R70%
by R####:

"No Device Found" - connected wifi to Videotron router.

X70%
by X####:

Doesn't work on my pixel XL

X70%
by X####:

Très peu de paramètres peuvent être modifiés.

X70%
by X####:

Doesn't work on all routers

G70%
by G####:

Not working with D-Link DIR-825, Really? Duh!

U70%
by U####:

That screen rotation when the app is loading at the begining, lol

A70%
by A####:

Never recognizes the router

X70%
by X####:

Good work / Bonne travail

W70%
by W####:

Doesn't open

X70%
by X####:

This would have been a really great app to use. The features look great and instead of downloading 3rd party apps to check consumption, It's all in one place. But since I have the old router, which I bought and didn't lease, I can't use it. Sounds like videotron is forcing the upgrade if you want to access these features. So lease it for 3$/month, or buy it for 100$, sounds like a nice little cash grab to me. 1* and will not upgrade.

X70%
by X####:

App ask for gateway password... I give the password that's on the sticker.... app answers "incorrect admin password" !!!?? Which is it ? App ask "Gateway", then says "admin"... I only have the password printed on the label... and I know how to enter a password without mistakes.

X70%
by X####:

Si seulement j'avais pas choisis le drink je pourrais avoir cette app la. 4* parce que l'idée est vraiment cool! Pas 5 parce que c'est pas un outil "universel"

X70%
by X####:

I have the new generation router from videotron and will not conecting says I'm disconnected from my motem

F70%
by F####:

Sur le site internet, videotron fait mention que nous pouvons voir la consommation de chacun des appareils. J'ai beau chercher partout, pas de mode d'emploi ou d'indication où voir cette information.

Y70%
by Y####:

It doesn't accept my WiFi password and tells that ur password contains special characters while it is my current WiFi password!!!!!!!

X70%
by X####:

Ne reconnaît pas mon réseau Wi-Fi videotron alors que j'y suis bien connecté.

U70%
by U####:

Can't do anything after startup and force closes... . Après reboot fonctionne parfaitement. Merci du feedback.

M70%
by M####:

Access your router from anywhere, simply amazing! Love the diagnostic tool

G70%
by G####:

Great for controling in house wifi

U70%
by U####:

No way to close it from within the app


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Rating Distribution

RATING
2.75
413 users

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