ViewPoint Mobile for Android
Just never working!?!
Does not ring when calls come into primary phone. Useless.
Was this built for froyo? The ui is outdated and an eyesore. I get random call notifications that happened awhile ago. The call notification pop-up bypasses my lock screen turning my phone on in my pocket. Then keeps the screen on? I only notice when the battery starts cooking. It has also frozen on a blank screen several times prompting me force reboot. Booo your app sucks and you should feel bad.
Get the UI into the 21st century.
SUCKS
I downloaded this yesterday and I am still trying to get it to connect. I have everything set on my server to allow. There is no support for this app and even my phone vendor for our phone system was stumped. This would be a perfect app for me as much as I roam my office building.
Before the recent update, I could answered in coming calls. Now I can't. Please fix for 5 stars. 11/19/2015 Thanks for the fix. Now I can answer in coming calls. 5 stars
Does not work much at all. Very glitch!
The application installs and logs in, then just constantly connects and disconnects. Happens on any device with Android 5 and higher, Samsung and HTC. Completely useless until resolved.
The screen still does not "Screen Rotate" on my Android Note-3. When I receive a call through our office, the audio is very low in volume. I cannot hear on the ear speaker, unless I turn on the speakerphone and raise the volume all the way up---and it is still very low volume.
This is my 3rd phone I have tried it on. All android does not work consistently
Even though it is set for NO calls and NO call notifications, it still interrupts asking if I want to answer incoming calls... STUPID!
Unreliable
We have various android versions from 4.1 to 5.1. Program crashes often and when it doesn't it frequently disconnects. We are uninstalling. It was just as bad with the Apple devices. Should have bought an Avaya PBX.
Doesn't seem to be reliable. Would like to see material design.
Really good stuff
Excellent work keep the updates coming Vertical!
Sooooo easy to use.
Does most everything the local Viewpoint app does. Taking calls now via data network just like an extension or my desk phone. When doing so, calls are still tracked, logged, recorded, etc. by the core Wave platform which is awesome. I can quickly IM the office which is also logged for admins. Integration with Exchange and/or Outlook is very solid. We are currently on Exchange 2010 and going to 2013 soon. The most recent Viewpoint Mobile 2.0 is a big step forward.
Major battery usage. Widget has issue where im icon switches from on to off like a strobe light. Impossible to keep this app installed with the amount of battery usage.
Good work........
Feature rich mobile app to keep me connected to my customers & inside staff. Easy to use.
This makes working from home & on the road an absolute breeze. I get notified anytime I get a call at work and I can take the call on my cell phone if I want to. I use the widget to change my personal status without even having to load the app. I even receive IM's without having to leave the app open. I don't even have to know a coworker's DID number in order to call them - just tap on their name and the call is setup instantly, and I can even run a conference call from the app. Truly amazing, I haven't seen anything like it before.
With ViewPoint Mobile, now I can connect to our Wave system and take control of my work related calls from my cell remotely. This allows me to remain connected with my coworkers despite being offsite, and without revealing my personal cell phone number to my coworkers. Additionally, I'm able to IM with my coworkers just like I do in ViewPoint Desktop. I'm also able to listen to and manage my Voice Mails as well as forward them on to other coworkers which need to be concerned with the message. The widget is a nice way to quickly see if you've missed any calls, IMs, or Voice Mails while out and about as well as quickly change your Personal Status to update your availability to other coworkers. Overall, the app works well and includes the functionality I'd expect from ViewPoint Desktop in a mobile app.
Excellent features. Works in the office on our wifi, then when I walk into my house, I am connected. No minutes, no charges. If I walk out in the yard and the wifi is poor it tells the party I am talking with to hold on and the system calls my cell...no lost call. Naturally you could use any wifi it is encrypted so it is safe too. Wow it just got better the new 2.1 features added even more of a reason you gotta have!
Easy to use. Keeps me connected to my business when I need to be, wherever I am. I can be part of a call center, or be part of a confrence call by using my mobility application and not my cell phone number. No forwarding, just simple routing however I choose.
Taking the office phone with you when out on the field... Priceless! Ability to instant message coworkers and transfer calls to internal extensions while on the field. Well done!
Does most everything the local Viewpoint app does. Taking calls now via data network just like an extension or my desk phone. When doing so, calls are still tracked, logged, recorded, etc. by the core Wave platform which is awesome. I can quickly IM the office which is also logged for admins. Integration with Exchange and/or Outlook is very solid. We are currently on Exchange 2010 and going to 2013 soon. The most recent Viewpoint Mobile 2.0 is a big step forward.
Major battery usage. Widget has issue where im icon switches from on to off like a strobe light. Impossible to keep this app installed with the amount of battery usage.
Good work........
Feature rich mobile app to keep me connected to my customers & inside staff. Easy to use.
This makes working from home & on the road an absolute breeze. I get notified anytime I get a call at work and I can take the call on my cell phone if I want to. I use the widget to change my personal status without even having to load the app. I even receive IM's without having to leave the app open. I don't even have to know a coworker's DID number in order to call them - just tap on their name and the call is setup instantly, and I can even run a conference call from the app. Truly amazing, I haven't seen anything like it before.
With ViewPoint Mobile, now I can connect to our Wave system and take control of my work related calls from my cell remotely. This allows me to remain connected with my coworkers despite being offsite, and without revealing my personal cell phone number to my coworkers. Additionally, I'm able to IM with my coworkers just like I do in ViewPoint Desktop. I'm also able to listen to and manage my Voice Mails as well as forward them on to other coworkers which need to be concerned with the message. The widget is a nice way to quickly see if you've missed any calls, IMs, or Voice Mails while out and about as well as quickly change your Personal Status to update your availability to other coworkers. Overall, the app works well and includes the functionality I'd expect from ViewPoint Desktop in a mobile app.
Excellent features. Works in the office on our wifi, then when I walk into my house, I am connected. No minutes, no charges. If I walk out in the yard and the wifi is poor it tells the party I am talking with to hold on and the system calls my cell...no lost call. Naturally you could use any wifi it is encrypted so it is safe too. This is a gotta have....
Easy to use. Keeps me connected to my business when I need to be, wherever I am. I can be part of a call center, or be part of a confrence call by using my mobility application and not my cell phone number. No forwarding, just simple routing however I choose.
Taking the office phone with you when out on the field... Priceless! Ability to instant message coworkers and transfer calls to internal extensions while on the field. Well done!
Mobility ease Feature rich mobile app to keep me connected to my customers & inside staff. Easy to use.
Excelent Taking the office phone with you when out on the field... Priceless! Ability to instant message coworkers and transfer calls to internal extensions while on the field. Well done!
Great way to handle your work phone on the go This makes working from home & on the road an absolute breeze. I get notified anytime I get a call at work and I can take the call on my cell phone if I want to. I use the widget to change my personal status without even having to load the app. I even receive IM's without having to leave the app open. I don't even have to know a coworker's DID number in order to call them - just tap on their name and the call is setup instantly, and I can even run a conference call from the app. Truly amazing, I haven't seen anything like it before.
by A####:
IM has never worked for me. Personal Status is glitchy and won't stay on the status I set. Not sure what happened, but now I can't even log in anymore. Worked on it with our IT and they can't figure it out. Horrible app. Start over.