USRider Roadside for Android
Please add a way to remember the membership number. In an emergency the last thing I want to do is search for my membership card so that I can enter it in the login screen. As someone already said, if I have the card and my phone I can just as easily call for help. Add the ability to remember the number and I would rate the app a "5"
If I have to dig my card out of my wallet and have my phone in my hand anyway, what's the point? I'll just call. Not a time saver. Too bad. Nice, clean ui. Make it worth the space, okay?
App now allows login. Haven't tested getting roadside assistance (of course) but everything seems OK. Don't know about the email issue. I appreciate that they contacted me directly to resolve my issues.
Wow! Talk about responsive customer service,... Whoo Hoo! I had posted a critical review a few days ago , and today I received a personal call asking me to "try again" as they had made some changes... I uninstalled the previous version and reinstalled the new, and it now works fine. (This post is about the phone APP, and I'll bump up my STARS accordingly. At the same time, I'll recommend that all of my horsey friends consider joining US Rider itself! Great service at that end, as well!
Great app
Just installed the app. Repeatedly cannot find my membership, despite listing exact #s, right off my member card. Glad this didn't happen when I really needed it!
I had no issues with validation. The only thing was that the map did not pinpoint my exact location it was a couple blocks off but I was given the option to put my address! Works great.
Good first effort but needs work. The GPS at home with 4G's is 3 miles off. Concept is good USRider. Functionality needs improved quickly.
No keyboard to enter info! WTH.... Please fix this app!!!!
Won't let me input anything. No keyboard comes up.
Doesn't search for member -just returns to last data input
App won't let me input my name or member number. Plan to uninstall it.
App doesn't remember you login and password. So since you have to get your membership card out to get the member number to use the app, you might as well just call the phone number on the card.
App now allows login. Haven't tested getting roadside assistance (of course) but everything seems OK. Don't know about the email issue. I appreciate that they contacted me directly to resolve my issues.
Wow! Talk about responsive customer service,... Whoo Hoo! I had posted a critical review a few days ago , and today I received a personal call asking me to "try again" as they had made some changes... I uninstalled the previous version and reinstalled the new, and it now works fine. (This post is about the phone APP, and I'll bump up my STARS accordingly. At the same time, I'll recommend that all of my horsey friends consider joining US Rider itself! Great service at that end, as well!
Great app
Just installed the app. Repeatedly cannot find my membership, despite listing exact #s, right off my member card. Glad this didn't happen when I really needed it!
I had no issues with validation. The only thing was that the map did not pinpoint my exact location it was a couple blocks off but I was given the option to put my address! Works great.
Good first effort but needs work. The GPS at home with 4G's is 3 miles off. Concept is good USRider. Functionality needs improved quickly.
No keyboard to enter info! WTH.... Please fix this app!!!!
Won't let me input anything. No keyboard comes up.
Doesn't search for member -just returns to last data input
App won't let me input my name or member number. Plan to uninstall it.
App doesn't remember you login and password. So since you have to get your membership card out to get the member number to use the app, you might as well just call the phone number on the card.
by M####:
Us Rider INSURANCE