REI Co-op Mastercard for Android
Crashes all the time. Frustrating. I expect better quality from REI, a brand I normally trust. Use the US Bank App. It doesn't crash and is faster.
Keeps crashing, does not work
recently discovered this app. was using the US Bank Mobile app.
This app crashes constantly and doesn't show pending transactions so is almost never up to date. You can't even view your dividend. The US Bank app is way easier and has way more functionality (view past statements, more options for types of recurring payments, quick view for balances etc).
The app crashes all the time. It has the longest delay or real-time purchases I've ever dealt with. The summary and user interface is aweful. The only reason I still have the card are the rei benefits. GAH I hate this app and bank!!
This app never works. So frustrating. Going to dump this card, as it's unacceptable in this day and age not to provide customers a mobile option to access their account.
Every time I try to log in, it gives me an error. Pretty useless.
The app crashes 100% of the time. Uninstalled then reinstalled but still fails upon logging in. It's worrisome that an app that has access to my financial information is so unpolished.
The login process is like fighting a war of attrition. Then the app ALWAYS crashes, every time. I don't want to keep trying.
This app constantly crashes or is "unavailable at the moment" very inconvenient. Made my last two payments over the phone.
Never allows me to log in and when it does, it redirects to a website.
This crashes and blows
Crashes frequently
Seriously though...can't log in, it keeps crashing. Then they locked my freaking account. So yea, fix it!
Unable to log in after update
Can't log in. Crashes every time.
Trying to login. Keeps saying they are experiencing technical difficulties
I cannot pay my bill through this app. I can only pay on the internet. Samsung S5
What is the point of having this app if I can't even pay a bill? And clearly I'm not the only person facing this issue. Is it that hard of a problem to fix? Like, is it just such an egregious, time consuming problem that you won't even spend the resources to solve it? If that's the case, then save everyone the headaches and remove the app from the market. Otherwise, do your job.
It made me enter a code that they sent me via text. When I switched to my text app and back, this app asked me to enter my number again to receive a new code. Vicious circle. There is no way to read the code they send and return to this app to enter it.
No app that is responsible for holding a person's confidential financial data should ever be this bad. It is slow, fraught with glitches, crashes frequently, and pops up with errors right in the middle of transactions. It actually makes me question the security of US Bank and MasterCard.
Every time I try to pay I get an error after I submit and have no clue if it has gone through or not.
30 seconds into just downloading and i go to sign in, and it doesn't let me. And error message pops up.
I haven't had any of the issues other people are experiencing. Decent app, gets everything done. Galaxy S 4 mini.
Literally can't do anything on this app. Keeps shutting down, ridiculous.
App will not load once it is installed.
Hasn't let me log in for a week now. Keeps saying there is an error.
The app never let's me make a payment.
I expected much better, but was sorely disappointed.
Wont run on custom rom phones such as cyanogen. Checks for "rooted" phones and will not run. US bank sucks. Not that i'm entirely surprised. The US bank website is by far the worst banking website i have ever seen. Come on REI. You can do much better. Go local to seattle, maybe BECU.
Won't even start on custom ROMs, "this feature not available for rooted devices"
Rei could of done better with the co op app..they have anuff cash and I.T. card is great but a epic fail with this app..they should of went with capital one..adleast they have it together.
Crashes all the time
Hasn't let me login for almost 2 weeks now, even after un/re-installing...what's going on?! Update: This app will still not let me access my account, so what is the point of having it..completely useless! If you want convenient, helpful access to your account, DON'T use this app.
I just downloaded this since they transfered from the REI Visa to MC. I had been previously using US Bank's regular banking app to manage the account and this one is far smoother than the other. I've only used it once, but I searched through the various features and submitted a payment without any problems or glitches. I was also able to sign right in with my original account information so it was a breeze to get into.
I can't make a payment. I can't even see my individual transactions. And that's when it decides to let me log in. I downloaded the banks app and it's slightly better. I'm having second thoughts about cancelling my Discover card simply because their app is so easy to use compared to this awful thing.
US Bank is a horrible company to deal with. REI should be ashamed for choosing them as a partner. BC of a recent incident I will no longer be using US BANK or REI for my camping needs. Blueridge Mountain Sports and Discover all the way now
The app loads without crashing but a repeated network error message prevents you from doing anything, including logging in.
There's one really important thing I want when it comes to a banking app - when I make a payment, it actually goes through. THREE TIMES I made payments through the app, and they failed to happen in real life, which ran me over my credit limit. Not cool!!! I will be doing all transactions through the website from now on.
by D####:
Why can't I manage 2 REI cards with this app?