The Ritz-Carlton Hotels
Free App
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About The Ritz-Carlton Hotels
The Ritz-Carlton App is your reservationist, local guide and on property concierge all in one. It is the newest way to help you navigate your journey and enhance your experiences at every Ritz-Carlton destination around the world. Let the memory making begin.
With The Ritz-Carlton App, you can:
- Make hotel reservations at all Ritz-Carlton hotels and resorts worldwide
- Access your Ritz-Carlton Rewards account or enroll in the program
- View and edit upcoming reservations
- Browse full hotel information, photo galleries and amenities
- View interactive maps and turn-by-turn directions to our hotels
- Receive and view special offers while staying at our hotels
- Learn about events at the hotel during your stay
- Unlock experiences and stories at our hotels with our built-in QR code scanner
- View recommendations and tips from our world-renowned concierges
The Ritz-Carlton App makes use of location data to present relevant and timely content based on their users' current, only if the particular user has opted in to share location.
Your use of this mobile application is governed by the terms of use of The Ritz-Carlton Hotel Company. For more information, please visit https://www.marriott.com/marriott/termsofuse-us.mi.
With The Ritz-Carlton App, you can:
- Make hotel reservations at all Ritz-Carlton hotels and resorts worldwide
- Access your Ritz-Carlton Rewards account or enroll in the program
- View and edit upcoming reservations
- Browse full hotel information, photo galleries and amenities
- View interactive maps and turn-by-turn directions to our hotels
- Receive and view special offers while staying at our hotels
- Learn about events at the hotel during your stay
- Unlock experiences and stories at our hotels with our built-in QR code scanner
- View recommendations and tips from our world-renowned concierges
The Ritz-Carlton App makes use of location data to present relevant and timely content based on their users' current, only if the particular user has opted in to share location.
Your use of this mobile application is governed by the terms of use of The Ritz-Carlton Hotel Company. For more information, please visit https://www.marriott.com/marriott/termsofuse-us.mi.
All Application Badges
Free
downl.
downl.
Android
2.3.3+
2.3.3+
Bug
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buster
Android app
App History & Updates
What's Changed
Bug Fixes and Performance Improvements
Bug Fixes and Performance Improvements
Version update The Ritz-Carlton Hotels was updated to version 2.7.8
More downloads The Ritz-Carlton Hotels reached 50 000 - 100 000 downloads
Version update The Ritz-Carlton Hotels was updated to version 2.5.9
Version update The Ritz-Carlton Hotels was updated to version 2.4.26
What are users saying about The Ritz-Carlton Hotels
U
by U####:
by U####:
One of the least useful apps I've encountered. Not intuitive. Every link sends me back to the lookup your reservation page.
E
by E####:
by E####:
Keep loading and doesn't work at all. But even worth a 1 star
J
by J####:
by J####:
What's not to love. It's the Ritz.
Z
by Z####:
by Z####:
App used to work ok, but hasn't worked in months in that I couldn't log in. Kept saying "this feature is unavailable ". Now I can login, but when I click on ACCOUNT, it returns to a blank white screen so I am unable to access any information. No problem logging in through a mobile browser. Marriott app works perfectly.
U
by U####:
by U####:
Very disappointed how this app was allowed to flounder like this. It keeps crashing upon lunch. Makes you wonder if Ritz itself is going down. Fix it ASAP.
U
by U####:
by U####:
The app shows me as just a member, but when I login online it shows the correct level of gold elite.
I
by I####:
by I####:
Crashes all the time.
U
by U####:
by U####:
Excellent
U
by U####:
by U####:
Has been crashing for Ritz check ins for a week. You should be debugging more regularly.
U
by U####:
by U####:
Cash Carlton Brooks
M
by M####:
by M####:
WE ARE LADIES AND GENTLEMEN, SERVING LADIES AND GENTLEMEN
U
by U####:
by U####:
Could not find my reservation for mobile check in or out. Pressing Guest Services for my upcoming stay did nothing.
U
by U####:
by U####:
What else could any traveller need. The Ritz Carlton remains the best for all. Ladies and Gentlemen, always.
U
by U####:
by U####:
Checked into hotel and for first 24 hours didn't recognise reservation. When you try to book restaurant in hotel it asks for all personal info even though you're logged in. No way to feed back info on errors to publisher apart from this rating. Needs working on!
U
by U####:
by U####:
Not able to log in one day to the next. Once i actually suceed in logging in the app logs me out and then spits out authentication errors. So far its been completely useless and frustrating.
S
by S####:
by S####:
App looks great and works, however it makes me wanna pull my hair out. Searching a property by name is made difficult! Why? Secondly everytime you check a price and press back on phone it kicks you back to main menu everytime!!! How fuking annoying is that when i want to check prices for multiple dates and check points vs cash options and so forth everytime restarting my search!!! How infuriating!
Q
by Q####:
by Q####:
Great App. Does just what I need. When I was in Florida, I could order drinks at the pool right from the App!
F
by F####:
by F####:
The new makeover has no detail. The previous version allowed for changes to be made with reservations and even gave a bill estimate for your stay. Providing only the date of reservation is useless
C
by C####:
by C####:
What a wonderful experience i had with my friends at Ritz Carlton! Suites are beautiful, classy decor and superb services. Food was great at the lounge. Couldn't have asked for more. Thanks to Amit, Urica, Melanie, Tom, Trisha and Chef for the delicious Egg Benedict! Will highly recommend this property for sure!
U
by U####:
by U####:
Could not find my reservation for mobile check in or out. Pressing Guest Services for my upcoming stay did nothing.
U
by U####:
by U####:
Orthodontist
U
by U####:
by U####:
Ill Never Die
G
by G####:
by G####:
Provide you a better way to do online reservation. Nice!!
T
by T####:
by T####:
This app suddenly started chewing through battery. I haven't used it in 2 months and it's the app using the most battery on my phone. Uninstalled until there's a fix.
Y
by Y####:
by Y####:
App fails constantly. I have to restart it multiple times every time I need to use it. Buggiest app on my phone.
Y
by Y####:
by Y####:
Easy effective
Z
by Z####:
by Z####:
Only One Using, Number #1 Biz App
X
by X####:
by X####:
I can login to the website fine, even the mobile site. However using the exact same information in the app throws an "authentication failed" error. Everyone else seems to like it but if it doesn't work for me, it gets a bad review.
Y
by Y####:
by Y####:
It's an amazing services
C
by C####:
by C####:
Yesterday, I was visiting Philadelphia's Carlton Hotel. I had very good time in there. Very nice services and great views in that location. Thanks, Philadelphia Carlton Hotel staffs and services.
U
by U####:
by U####:
Provide you a better way to do online reservation. Nice!!
M
by M####:
by M####:
Awesome app made by ritzcarlton everybody pls install it.
M
by M####:
by M####:
I was a bodyguard some years, I love the Ritz.
M
by M####:
by M####:
What else could any traveller need. The Ritz Carlton remains the best for all. Ladies and Gentlemen, always.
P
by P####:
by P####:
I like the credo of ritz carlton
A
by A####:
by A####:
It is a very good app which is a helpful assistent for Rewards and booking.
O
by O####:
by O####:
Travel Posters
M
by M####:
by M####:
Great app! I like it!!!
W
by W####:
by W####:
love this app - it is super helpful, especially the functionality when staying at a ritz-carlton hotel. it looks totally different and has tons more functions when I use it at one of their hotel. very cool!
by U####:
Nothing worked