Lexus Enform Remote

I hate this remote starter app. You would think lexus would provide a better app. My wife has a Hyundai and the app let's you control temperature and put defroster on as well as set running time. Better off getting a remote service outside of lexus . Cost $300 to install and $5 a month to use. Cheaper in the long run and app is better

Lexus behind the times.. Remote start works about 60 percent of the time and takes forever...40 seconds.. Also doesn't control heated seats even if you set them turned on when you exit vehicle.... Doesn't defrost rear window either... My 2008 Chevy Tahoe does all that but not my 2015 Lexus?? Way behind, Lexus!

This app is a disgrace to Lexus. After 1 year if I don't pay a $350 fee I can't use the remote start?? What a joke!! Not that it ever worked right anyway..... Way to provide top notch service Lexus!!! I think I'll go back to Mercedes.

Too slow, non responsive sometimes, and should have more features (see new Randle Rover Discovery remote oppositions. It's state of the Art). I just expect a lot more from TEXAS. FREE trial ok.. if I have to pay fo this... not happening as its not worth the money!

For this app to be attached to Lexus is a disgrace for lexus. Even after their latest Update this app still under performs. After the one year free expires, I will definitely not look to subscribe to continue this app. Lexus should be ashamed and embarrassed with this app.

Burdensome. Takes to long to communicate with and process request. I dislike having to reenter my pin to remote start vehicle. Then once vehicle is running you can't send a second request to unlock doors.

After the latest "update" it doesn't even recognize my account! Lexus cannot update this service one time without screwing it's customer over. I'll never buy another Lexus because of this garbage and worthless customer support.

When I first installed the app, it worked fine. But now after paying the annual renewal fee it won't remote start. It will give me status but also asks for a password on addition to the pin. Not a user friendly app.

Take forever to connect. One time I got a message that I didn't lock my car. I tried to use the app to lock it, it took forever to communicate with my car and my phone screen turned off. Then you have to start the app again and do it again and again. My 1 year free trial is out today, time for me to delete this app.

Connected to WiFi with airplane mode turned on. The app is incapable of operating. I keep getting an error message saying you must be connected to WiFi or turn airplane mode off. Being connected to WIFI I do not understand why it still will not work. As others have said if you expect people to pay for this thing it has to work and work well. I, will not be renewing after the free trial. Latest version, just installed.

Same like everyone else's issue with the app. Sometimes I will get "unable to process request" and when I go outside the car is on. I would say the app works properly 50% of the time. The app needs work.

This is a terrible app. Remote start takes forever if it works. Always asking for pin. Expensive subscription service. I am going to stop by a shop and just put a mechanical remote starter on vehicle this is such a terrible value.

Works great, does what it's supposed to. Sometimes there is a delay, but considering all the relays, it's pretty fast most of the time. It's a shame it's only free for one year when all is competitors give you more. Update: it's been very inconsistent lately, working maybe half the time. Took two stars off because when we've really wanted it to work (we've had some really cold weather recently) it hasn't. Kind of defeats the purpose. Update 2: Is now not only inconvenient, but causing frustration and taking away from the enjoyment of the car. Lexus expects people to pay for this after 1 year?? It's free right now and not even worth the aggravation. Other manufactures give you systems that actually work for free for significantly longer. I'm giving it 2 stars because I can sometimes gets it to work.

You are likely very pleased with yourself now that you have a brand new Lexus. This app is reliable approximately 50% of the time. Not only that but be prepared to spend approximately $350 per year in order for the privilege of using this so-called remote starter. Be prepared for regular frustration. Also be prepared for the dealer to tell you that you do not know how to use the app or how to use a smartphone. You'll get nothing but excuses from the Lexus dealer when you complain about the fact that this thing will not remotely start your car or unlock the car should you find yourself in the unfortunate situation where you need the car to be unlocked remotely. I live in Chicago where 4G LTE is not a problem. We are also bathed in Wi-Fi. Be prepared to hear some excuse about wifi interfering with the remote capabilities. Shame on Lexus for putting out such an unreliable product.

Guys its a shame that this application is totally useless.. to perform one action you need to put pin twice and wait 5 minutes to happen. Come on.. seriously? Thats the best you can do? No fingerprint?? Even the most simple apps nowadays have fingerprint verification. Please get serious and make this app something that people can actually use. You can't charge $350 a year for subscription for this also. Its hilarious. You are a luxury brand, there is no way you came up with that.

Fix the bugs, airplane mode with wifi should work. App is slow!#

Trash! I'm embarrassed by this app. Will not pay to use it after my year is up.

Too slow, I'm trying to start the vehicle, I'm in front of the vehicle and it took three minutes. That's not acceptable for something that I am paying for.

Terrible. Tried to login with my password and it won't let me. So, I reset it...and I can't login with the new password. WTF?

Remote start works sometimes but not always reliable. Extremely annoying being prompted for pin anytime you open the app or do anything in the app. Also annoying when it prompts for a password every so often.

Certificate used crap So I buy a certified used Lexus but I'm expected to pay to use this app from the get go because the previous owner went through the trial period. I haven't a clue what to expect from this app, why pay for for no reason????

Just like the rest of reviews.....Not reliable at all. Lexus? Seriously?

They said that the vehicles location status can be update with a refresh botton under the back botton. The thing is ITS NOT THERE. Come on lexus

Doesn't work. Always says non-responsive..

Ever since update , app is not working . Uninstalling it

Silver Mist

Remote start barely ever works

Great I luv how can manage my IS200t

The intention of the app is great only if they can find a way to make it respond faster and work 100% of the time. The engine start function works on average 5 out of 10 tries. All funtions take about 50 seconds to 80 seconds to tell me if it worked or didn't work. This is taking way longer than mercedes and bmw engine start apps and definitely lower success rate.

It took a week to get the mobile app to work. Having to enter the pass code so many times reminds me of having to stoke a furnace back many years ago. The software is poor, the technology behind it totally lacking. When the new car subscription ends that is it. Unless they upgrade this dinosaur I am done with it. This is the best Lexus can do? I have a suggestion, hire better techs and fire the ones you have now.

I just bought RX F Sport. This app works 50/50%. Not solid at all. Somehow it starts car but message will return that it failed to start. My Ford Fusion Energi app "MyFordMobile" works 100% and it's free for life!!! This Lexus app after one year will cost me $250. What a joke.

I thought this would be an upgrade when I bought a Lexus. I can lock and start my car faster than this useless app. The only cool feature is finding the status of your car doors and windows. Other than that Lexus needs to stop charging for features like audi, merc-benz, volvo ... all have standard and for FREE! The SOS is the only thing a person buying a $50K plus vehicle should have to pay for! Grow up Lexus.

It is ridiculously inefficient. There are way too many lags and disconnects and the password protection is terrible if you have multiple cell phones linked to the account. I cant believe they charge a subscription fee for an app that is this bad.

Nothing, but aggravation for two days since I have installed this app. Could successfully start the car only once. On the next day, several attempts to start the engine failed with a message "we are unable to process your Remote Engine Start request". Waited some time, then tried again with same failure messages. But this time, when I approached the car, the engine was running. Very unreliable application. Wondering how does Lexus expect customers to pay $$$ for renewal.

The idea is great but it's so slow to respond to commands. To remotely start you vehicle it goes through a lot of steps then by the time it finally tells you it's been excepted you could have walked out and started it yourself then went back to what you were doing. It would be quicker. Very disappointing for the name Lexus.

This app is great if you enjoy typing in a PIN over and over and over and over and over. Geezus, let me turn that option off. As others have noted, remote start is slow and sometimes doesn't work. The ability to control the temperature would be nice. I feel that given the charge for this service, the app should be flawless and it is not.

NEVER WORKED. 4 customer service phone calls and a three-day attempt by IT to get this thing running and nothing. Still pending status for 3 weeks! totally sucks! Cars half the price have this capability and it works without problem. What the hell is wrong with Lexus that they can't get it together?

Lexus you guys are a bunch of scam artists who deserve to be sued. I shluld not habe to download an app and pay you hundreds of $$$ a year to remote start my car with the key fob. $60k car, but you have to pay every year to use remote start. What a scam.

One would think a company like Lexus, who employs a technician on staff to help with technology questions, would be able to supply an application that works 95% of the time. In my experience, it works 20%. On top of that, they charge a hefty fee after one year of use. This app should come standard with ownership. It should also WORK.

This app is not accurate and unreliable to use. I tested by locked all of my doors and ran the app for vehicle status, it showed one of my door is opened. I walked closer to see and nope, it's secure locked. This app will give a heart attack. If you're 30min plus away from the vehicle, do not touch/open this app. It's not trusted.