hayu - watch & download reality TV shows on demand

Since the update will not cast. So what exactly am I paying for Hayu? An app that i cant use! Youll still take your subscription fee though. Ill give it one more day or I am cancelling my subscriptions. The following was a review I wrote when it actually did occassionly work- When this app is working I love it. I have been a subscription user since hayu launched and at the beginning I forgave it's bugginess, I, wrongly, assumed they would be sorted over time. It's so incredibly frustrating. This would be an easy 5 stars if the app actually worked well. It doesn't cast Well, it signs me out randomly then I can't sign back in for days. For a paid for service it's very disappointing I've persevered so far. But I'm getting annoyed now.

Can no longer cast to my Chromecast since the last update. It was unreliable before anyway but now just fails 100% of the time. Terrible!

Not working at all now. Deleted and reinstalled still not working. Keeps shutting down. I pay for it and cannot watch anything!! Can I get any money back?

Worked perfectly until this update. Now it won't cast. Which makes the whole app pointless. Please fix it or you'll be losing a lot of subscribers.

Won't cast since update, better be sorted soon or I'll un subscribe and request a refund

Used to work fine but from 15th Feb doesn't cast to tv. Customer support not interested I want a refund

I can't play any videos through my Chromecast. It connects, but won't play anything. I've tried uninstalling & reinstalling twice & it made no difference.

Will no longer cast to my t.v. The app is ridiculously slow

No longer casts to chromecast. Will cancel if not fixed

Won't work with chrome cast after updating on 15/02/18. Not impressed.

Won't play to chromecast after yesterday's update.

Cant cast anymore!!! Will delete very soon

Cannot cast since update :(

Will not stream on Chromecast... fix asap

Not working on Chromecast since update

Update 06/02/18 - updated my phones software and downloaded Hayu again to see if it made a difference and it started working. Thanks for your response to my original review ???? Worked fine for a couple of days and now it won't even load the home page. Reading the reviews I'm not feeling very confident that I can watch stuff on my phone now. Thankfully I have the firestick app too.

Just constant problems, be lucky to even load the home page not to mention just to search a word to search for a show you wont even get to watch or enjoy, is just a slow process. Terrible app make sure youve got atleast 2 spare hours to load your 40 minute episodes before you actually plan to watch them!

Absolutely awful app. Video keeps pausing and it made my phone continuously restart itself whenever it was open. Until it got the point where it froze my phone completely and I have had to do a full reset of my phone so it is back to factory settings. Definitely do not recommend this at all. Thank god I am still in my trial period because I certainly won't be paying for the service!!

Ridiculous app, can't get past the home screen. Certainly won't be renewing my subscription.... thank god this month is free becauae I clearly won't get to actually watch anything on it

If I could not give any stars I would. The selection of shows this app provides is amazing, but you never actually get to watch them because the App/Website are both horrible. The connection via the website is slow and buffers a lot (and yes Tech support I have checked my internet connection) this is 2018 buffering should no longer be an issue when streaming. The App does not cast to other devices properly and once I finally got it working, it would not cast the image only the sound. I assume HayU are trying to prevent copyright infringements through doing this but it should not effect paying users or even free trial members for that matter. Also, don't bother trying to contact Tech Support for this app as all you will receive is automated messages. I am sure an example of that will be shown in response to this review. In summary save yourself the drama and get Foxtel or another PayTV provider.

Update Feb 2018 Android version: This version is worse than ever! Great content and great customer service from Hayu but wow, this app is rotten. Loading/lag time is awful, like a dial up speed while every other streaming app has no troubles. When connecting to chromecast, it connects straight away but won't play anything. You have to stop streaming, start watching on your device and then retry connecting again whilst the content is playing or it won't work. When an episode ends, it takes you back to the home screen and you need to manually search for the series again, because it shows you random content like a web page, not based off watch history. You then have to select the season again (all with these long lag times) and finally remember what episode was due to play next. Please fix the response time, get continuous play and I'm sure your rating will improve. Its great content and a great customer service experience but the app is a massive pain point.

Disgusting. Everyone seems to have the same problem. Get ur act together, People are paying for this and getting something unacceptable in return.

I have forgot my password an unable to log in I have selected the option "forgot Password"Get a email with a link an just takes me back to the log in screen so frustrating ????

I pay for this app NOT TO WORK- it's been crashing, if it even opens in the first place, 24/7 for the past two weeks and I'm screwing.

Useless. Never casts to any of my tvs and the app itself hardly works. Just tried to use it again and it made my phone crash.

Useless doesn't work, considering they make us pay for the stupid subscription they should fix It.

It worked absolutely fine during my 1st month free period & then as soon as I started paying for it I'm lucky if it connects at all..thinking of cancelling it

Couldn't watch videos and if i did it was for 5 mins and then it would turn my phone off very disappointed was wanting to catch up with lots of show

Awful won't load what a waster glad I'm on free trial I will not be paying for this after trial RUBBISH

Awful - app does not work.waste of time and money

Won't even start up having just subscribed......rubbish!

But once again Kardashian hasn't been on for 2 weeks again when it hasn't finished yet so what's go in on

This app doesn't work on my android phone. It works fine on the Amazon Firestick though.

For a 6 months subscription I got a loading screen!!! nothing more. App is BS

I was going buy a subscription but the app doesn't get past the loading screen.

Worked great in the beginning then it wouldn't work after a week, so annoying

Absolutely nothing good about this app.. Can't believe I paid money for this s***

Just downloaded this app and I can't even get into it.

Good!!!!

So frustrating, downloads don't work. Chrome cast doesn't work, streaming in general doesn't work!! So annoying when paying for it, and these issues have been going on for months! Posted the above months ago and still there's issues with this app. It doesn't even load now. Best watching through your browser than using the app. Frustrating!