UnionBank Online

Huge step up from UMobile (their previous app) in terms of interface and other features. Feedback for improvement: 1. Denominations for buying load is only up to P150; previous app has P300 and P500 denominations. 2. Buying load from this new app doesn't credit the load. Already contacted Customer Service and waiting for charge reversal. To temporarily resolve, I had to reinstall the old (UMobile) app and was able to buy load successfully. Other than these 2, I would have given 5 stars. Good job and hope to see the improvements.

I just sent an email to support and awaiting their resolution. Review will not be changed unless issue is resolved. Will not be using this app to reload mobile number again. -- I used this to buy load for my mobile number, I got the load confirmation email a day after, but didn't receive the load. Way to go union bank! Same loading issue as the old app umobile.

Love the UI! I was thinking of switching banks but this app totally changed my mind. How do you enable fingerprint authentication though? It's not in my security settings. Also, I'm still receiving OTPs when logging in even though I already turned it all off in settings.

What is the whole point of touch ID authentication when you still need to wait for SMS OTP? It is a redundant step and worse the OTP is always late.

Finally, a usable app from Unionbank! I like the 2-factor auth and the slick UI. Very easy to use, better than BPIs. Load came quick via the app too. Kudos, UB team!

Its way better than the old umobile. It was about time to come out with something better. Only thing missing is wire transfer.

Finally the app that I've been waiting for is here! Log in easily & securely using fingerprint! Thanks UnionBank!

I am happy with it. About time you had one without the cumbersome verification.

It's a inconvenient app! My phone wasn't rooted then the app said my phone is rooted that's why I can't access my account.

I am using cherry mobile flare x stock rom but it said my phone is rooted but my phone is untouch even verified by root checker as unrooted. The app should check first the phone if its valid or not, before asking for password to be sent. A hacker can also copy the app and fish for usename and password and log in online with that combination.

I can't link my fingerprint. New user here. I am using a Zenfone 3 Max 5.5 that has fingerprint scanner at the back and has an Android 7.1.1 OS.

Awesome! The app is very responsive. It doesn't show though my CC transaction history for some reasons.

Thanks... Load for TM still missing though and Still No Response from your Customer Service Since September 1

Huge step up from UMobile. But I hope bills can be paid using credit cards

Why can't log in using my old username and password. Do I need to register again?

Finally! An app that i can see my cc!

anobayan!! nabawasan na account balance ko pero wala akong nareceived na load!!!

Better than before.

Way better than the old app. Love it! Especially the option to transfer funds between ANY of the other banks and the properly labelled and working transaction history! You can also save all the billers that you need to pay and make it repeat as needed. Keep it up, new dev team! Way to outdo the competition.

I can FINALLY check my credit card balance via mobile. I have waited for this day for a long time!

This is the most modern mobile banking app I have ever used. I can now see all my acc including my credit and debit card. Transfer funds and pay bills plus topup prepaid sim.

Beware of this new app especially the loading feature. Nag try ako mag load bg 95 pesos using the loading feature of this new app. I received an email confirmation of the said transaction but unfortunately i did not receive the load. Tumawag ako sa union bank same day and was advised to wait within 2-3 business days para maresolve ang issue at binigyan ako ng ticket number. Para sure tumawag ako thursday.. unfortunately wala pa ung sinasabing resolution. Sinabi ko sa agent wag na mgbgay ng ticket number dahil wala naman mngyayari so hinold nya ako ng matagal sa line at pag balik nya sa line binigyan nya ako ng assurance na tatawagan nya na lang ako within the day para sa resolution. Unfortunately wala akong tawag na nareceive so tumawag ako ngayon para i follow up ung request pero wala nanaman ngyari sabi ng agent iescalate nanaman at mag wait ng 7 banking days.. 95 pesos maliit na halaga pero di yan ang point. Ung integrity ng app.. kung may prob pa bakit pinublished na? May previous complaint na din ako dto sa union unfortunately di un naresolve kinalimutan ko nalang. At mukang ito rin. Ung umobile nalang nila gamitin nyo un gngamit ko pang load at walang problem. Un nga lang walang transaction history un. Which is un ung nireklamo ko nung una na umabot ng ilang buwan at hanggang ngayon wala pa rin resolution. Kaya gmwa sigro sila ng bagong app un nga lang di naman gumagana loading features

got an error. said that my device is rooted and cannot b used on my device. my device is and never was rooted before. stupid app

I can't login with my details. I have the older app and it's working fine with MPIN. But the new one says account doesn't exist...please help.

Fingerprint feature doesn't work :(

I love it. Fast and easy.

Amazing. The old app can be deleted already. Lol. Anyway is there a fee for transferring money to other bank accounts?

Excelllent apps! Now i can access my online bnking anytime... Anywhere.. and pay my bills hassle free...

Tried signing up but says contact bank to update my information...

Is there any way to stop the OTP everytime I log in? And where is the fingerprint feature?

Signed up but no code received.

The best Philippine bank mobile app.

Intelligent app. Smooth and user friendly!

Great for fund transfer with other banks

Better than the old app :)

Best banking app

Love it.

MAD PROPS! Good job to the dev team! FINALLY I can access my Unionbank account online. Thank you thank you thank you for catching up to 2017. It was easy to sign up, and smooth. 5 stars until something goes wrong.

Is there a way to log in to a different USER ID? because I want to access my other bank account. If not yet, I would like to request this feature: - allows to switch to a different user in a single device (like Facebook).

Unable to log in. It says that my device is rooted even if it's not. Root Checker even confirms that my phone is not rooted. I'll update my rating if there's a fix to it. Thanks