Remote Assistant

Remote Assistant Free App

Rated 5.00/5 (1) —  Free Android application by Unify Software and Solutions GmbH & Co. KG

Advertisements

About Remote Assistant

Contact centers are increasingly looking to implement a mobile workforce. They want their agents to be able to log in from their phone and interact with customers from wherever they may be.
Enter OpenScape Contact Center Remote Assistant.
OpenScape Contact Center Remote Assistant provides agents with a new way to work – from anywhere.
What you can do:
- Set the phone you want to receive incoming OpenScape Contact Center calls on (mobile, smartphone, office, home, etc.)
- Change your routing status (e.g. from unavailable to available)
- View detailed contact information on incoming calls like source, target, queue, etc.
- View the real-time status of your fellow agents
- Access queue statistics like the number of contacts in queue, queue availability, service level, abandon rate, and more

Note: This App is designed to work with OpenScape Contact Center and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager

How to Download / Install

Download and install Remote Assistant version 2.5 on your Android device!
Downloaded 100+ times, content rating: Everyone
Android package: com.unify.oscc.agent, download Remote Assistant.apk

All Application Badges

Free
downl.
Android
4.2+
For everyone
Android app

App History & Updates

What's Changed
- New name “Remote Assistant” (formerly known as “Agent”)
Version update Remote Assistant was updated to version 2.5
More downloads  Remote Assistant reached 100 - 500 downloads
Name changed  Name changed! Agent now is known as Remote Assistant.

Oh snap! No comments are available for Remote Assistant at the moment. Be the first to leave one!

Share The Word!


Rating Distribution

RATING
5.05
1 users

5

4

3

2

1