Swift Collector for Android
I'm absolutely amazed with the customer service. I had a problem updating the card because my phone wasn't bough from the UK. Wrote to them and in two days they managed to add this feature to the app before releasing the new upgrade so I can now update my card properly. Bravo!
Full of bugs. Barely recognises my Swift card and refuses to acknowledge either my WiFi or 4G connections. Dreadful.
Most useless app ever. Doesn't connect to card reliably, when matched either freezes or update button doesn't work. I am on Android 6.0 a complete waste of time and infuriating to use. Rang customer service too and they were a bit clueless too. Never known a more terrible service. Light years behind other contact payment systems. The new version of the app is less reliable than the old one which was pretty poor too. Wish Google had a no star option.
Useless keeps saying no internet connectivity complete waste of time
Useless app,the previous version was much better.It always freeze and does not read the card...
Useless doesn't recognize its own card
The app needs to be an extension of the website. I would like to buy pasess through the app
Less functional than the previous app. At best, the rollout was poorly executed.
by R####:
This is obviously a reboot of the old app. It looks a lot more professional, but still does little. WMCA need to make up their mind whether this is a simple 'portable collector' which can update any old Swift Card, or whether it is tied to a particular account. I hope it's the latter, and that this new app is a replatforming to allow more comprehensive stuff to be added later. I'd like to see proper integration with m Tickets, and some form of automatic DaySaver capping. It would be good to have the app work /as/ a Swift Card in itself, with the phone essentially cloning the card. Compared with TfL Oyster, Swift looks decidely pauvre. Also, can we have an option to not have the app invoke itself when a card is brought near. I only want it to run when I tell it to, not sit listening in the background for any old NFC card to wake it up.