Uber Eats: Local Food Delivery

The first time we used this service, it was great. The second time the delivery time was way longer that it should have been. The third time the driver picked up the food and then immediately cancelled the order. Yeah this is a well-known scam that the drivers use to get free food. You can read a ton of stories of this happening. When is Lyft going to start delivering food?

Out of all the food I have ordered only McDonald's have gotten the orders correct. However these orders are processed and who ever processes them have their head in their ass. Uber doesn't even deserve the one star I gave them but it is the only way to leave a post. Never again will I use uber eats. I am closing my account.

Need to let us order from more than one spot at a time . When merchant doesn't fulfill the order the client is forced to wait a few days for refund... it would be good I they gave in a credit so we can order somewhere else. Not s simple task but great idea o believe

I like the ease of ordering, but find the prices a bit high at some restaurants compared to eating there. Not sure if this is because of a mark up! Also, the restaurants give a specific from/to time of open, but then that restaurant is not available at that time on the app. This is an important feature and the glitch needs to be fixed. Also Uber Eats need to communicate with restaurants about quality of orders and paying attention to details. Four out of 5 restaurants could not even follow simple instructions like medium cooked steaks or following requests for a cup of ice when ordering a drink.

Very easy to use!

G. O. A. T.

Love love love this app

Good service, good choices, fast, easy, generic positive words.

Removed the Open times for no reason

Im fat now.

I am apply uberEat

Not great. Looks good, but nowhere comparable to the actual Uber Cab service. Horrid time on deliveries, constantly keeps changing the delivery times for eg: States "your eta for food is 12:30,then moves by 15+ and again, so expect more than a half hour to 45mins delay than the promised time! Stay away for the food deliveries!

SkipTheDishes is better as they have far better/cheaper delivery rates and many times free delivery after u meet a certain amount of $ on ur order. Update: Response to Ubereats' comment: Have u not read me review? Please read above carefully before spewing generic responses.

Excellent service, only problem is many of the booking fees for the restaurants are $6 or more, which is higher than some of the other food delivery services. I used to use the app often, now I can't afford to. At first, booking fees were 3.99 for my favorite restaurants, but now they are $5 typically. I've even seen them up to $15, even though they are supposed to be based on location and these are close by. When delivery cost is more than the meal, it's just too much.

We ordered pizza and waited for about 20 minutes(no big deal) but only to get a message that the order was cancelled because they didn't have a driver! Seriously I now have to order papa John's and wait another 40 minutes. I have 6 hungry teenagers

As a consumer, it's great. I am also a driver, and admit that I often have trouble finding apartments, especially as night, at 2-3 AM. Depending on the neighborhood, it can get scary, trying to find the right apartment late at night. I would urge my fellow customers to give specific directions to your apartment, at be ready to come out and meet the driver when the food arrives

food is pretty much cold.though one driver bought his own to keep items warm. He's thinking- uber eats is not. They should provide drivers the bags. But that's money uber eats does not want to spend so you get a warm meal. CHEAPO'S

Uber doesn't do enough to ensure that orders are correct. Our orders consistently have missing items. At times we get someone else's order and all they offer is a refund. Frustrating when you've waited over an hour for food and don't have a back up plan. The company could do more to make their service and app a lot better.

My husband and I have been waiting years for Uber Eats to pick up in El Paso! Not only that but the avialable restaurants and fast food options continues to grow! Overall app itself is user friendly and provides accurate tracking information.

Complete waste of money. My order was prepared with ingredients I am allergic to despite ordering without that ingredient so I was unable to eat my meal. I contacted Uber support and was told, "we're sorry you weren't satisfied with your order" but no replacement order, refund or credit was given. I explicitly asked for a refund and was told no. So, $23 in the trash and zero effort on Uber's part to make it right. I will never use Uber eats again. I'll play the lottery if I want to throw money away.

If you drive semi or just want something other than normal delivery this is the service for you! I had McDonald's delivered, Hooters wings, a few items being stuck at a dock! Communication with the driver helps! He or she will get to you!

A lot of the times the uber drivers or riders look nothing like their photos which is extremely weird, once I had a dude who had a dp of a lady. Also the app says their on a bicycle when they turn up in a car or on a motorbike. Really weird.

Uber eats is linked to some of the rudest drivers. Alot of them refuse to deliver to your door even though they take that job that says to do so. Then want to give you an attitude. Too many rude encounters. Done with these drivers and done with this app. Better off with grubhub

PayTM payment not working?

Quick service and a convenience to moms that can not really run out all the time. Drivers are polite and friendly.

Very fast delivery.i love it

The extra delivery service fee is ridiculous

Dosent show food places they can get food from

Good app. Nice layout. Reliable service

not able to sign-up.

Very convenient and has reordering for quick order. Kind regards David

Good service. If only it supported UPI like Uber does, it would have been perfect

The service was ridiculous. Waited over 90mins for my food

It doesn't work at all..The main issue with payment page..Payments doesn't work including paytm also...please fix the issue

Saying I need to settle a balance of $2 from my last order... I checked my card statement and I did in fact pay the full amount for the order, which was missing items... Guess I'm switching apps.

Its just ok. Could be better..like the restaurants we order from ..the instore menu has more variety than the menu on the app. That's stupid..and defeats the purpose

If your ordering in Durham north carolina you can be sure to expect poor service...also poor customer service through the support team they seem to not be very considerate of you time also refuses to correct an issue and makes you jump through hoops to even attempt to correct it .. I would suggest ordering pizza they are not convenient at all

Could be cheaper, but good. However the recent update seemed to remove the display that showed what a restaraunts hours were. This is ridiculous, I looked at that every time I ordered anything.

Great App overall, but had an unfortunate bug where it didn't register the other half of my pizza order. Ended up having an embarrassing conversation with the establishment when the App was the real problem. Will change review once my problem is solved.

Great idea and so far worth the price however if it gets too costly it's easier to just drive myself. At work though it allows me to be able to take the bus and still get lunch with our having to take my own. Let alone the first time I used it I was able to use a promo that gave me 10 dollars off a 15 dollar lunch. This time I didn't even seen a booking charge or delivery charge on my bill and so to double check I called the place willing to drive if it was a different price however it was not any different. So far so good.