UBank
Free App
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About UBank
Keep track of your banking from your mobile with the UBank app for Android devices. Manage your Home Loan, Search Transactions, Move Money, Pay Bills via BPAY® and more.
Key features:
• Log on using your UBank registered email address and password
• Set-up a four digit PIN to quickly access your UBank accounts
• Access and manage your Home Loan via the Mobile Home Loan Portal
• Track the progress of your savings using our new interactive Savings Graph
• View your account balances and search transaction history
• Quickly transfer money between your UBank accounts by dragging and dropping into accounts
• View your running balances by flipping to landscape mode
• View your Term Deposit account Details
• Transfer money between UBank accounts, to new and saved payees and to linked accounts
• Pay new and existing BPAY® billers
• Find your nearest NAB ATM or rediATM with the locator tool to avoid those annoying ATM fees
• Make purchases using your phone wherever Visa payWave is accepted with UBank’s Mobile Payment option. Tap and pay for purchases using mobile payments with a compatible phone (1).
To use the UBank app, you'll need to have a mobile number and a UBank account. Not a UBank customer? Visit https://www.ubank.com.au today to open an account.
Other information:
Tell us how we can improve our app and vote for ideas that you like by using the ‘Feedback’ feature within the app.
Not all website features are available in the UBank app.
All accounts must be confirmed to transfer funds and pay billers.
Users may observe the UBank app automatically populating the SMS security field when the phone receives a UBank security SMS.
Note:
Due to updates in the way Android 6.0 and higher manages security permissions, Android will prompt you for permission to:
• Read SMS: (allow so we can continue to populate security codes)
• Access your Photos/Media/Files: (allow so you can personalise your account icons).
Should you choose not to allow access, you can continue to use the App without the above features.
Important information:
When using this UBank Internet Banking app, you’re protected by 256-bit encryption and other similar security measures we use to protect the full version of UBank Internet Banking website. For more information on our security and online safety tips refer to our Security section at https://www.ubank.com.au/security
Always keep your UBank login and password separate from your mobile device. Get in touch with UBank immediately if you’ve lost your mobile device, your mobile service is suddenly disconnected or feel that someone may know your login details.
Access is subject to network provider coverage.
(1) Mobile Payments require an eligible UBank Ultra account and your phone must have Android 4.4 or higher with built-in NFC capability.
Conditions apply. BPAY is a registered trademark of BPAY Pty Limited ABN 69 079 137 518. The UBank name and logo are trademarks of NAB.
© UBank is a division of National Australia Bank Limited. ABN 12 004 044 937 AFSL and Australian Credit Licence 230686
Key features:
• Log on using your UBank registered email address and password
• Set-up a four digit PIN to quickly access your UBank accounts
• Access and manage your Home Loan via the Mobile Home Loan Portal
• Track the progress of your savings using our new interactive Savings Graph
• View your account balances and search transaction history
• Quickly transfer money between your UBank accounts by dragging and dropping into accounts
• View your running balances by flipping to landscape mode
• View your Term Deposit account Details
• Transfer money between UBank accounts, to new and saved payees and to linked accounts
• Pay new and existing BPAY® billers
• Find your nearest NAB ATM or rediATM with the locator tool to avoid those annoying ATM fees
• Make purchases using your phone wherever Visa payWave is accepted with UBank’s Mobile Payment option. Tap and pay for purchases using mobile payments with a compatible phone (1).
To use the UBank app, you'll need to have a mobile number and a UBank account. Not a UBank customer? Visit https://www.ubank.com.au today to open an account.
Other information:
Tell us how we can improve our app and vote for ideas that you like by using the ‘Feedback’ feature within the app.
Not all website features are available in the UBank app.
All accounts must be confirmed to transfer funds and pay billers.
Users may observe the UBank app automatically populating the SMS security field when the phone receives a UBank security SMS.
Note:
Due to updates in the way Android 6.0 and higher manages security permissions, Android will prompt you for permission to:
• Read SMS: (allow so we can continue to populate security codes)
• Access your Photos/Media/Files: (allow so you can personalise your account icons).
Should you choose not to allow access, you can continue to use the App without the above features.
Important information:
When using this UBank Internet Banking app, you’re protected by 256-bit encryption and other similar security measures we use to protect the full version of UBank Internet Banking website. For more information on our security and online safety tips refer to our Security section at https://www.ubank.com.au/security
Always keep your UBank login and password separate from your mobile device. Get in touch with UBank immediately if you’ve lost your mobile device, your mobile service is suddenly disconnected or feel that someone may know your login details.
Access is subject to network provider coverage.
(1) Mobile Payments require an eligible UBank Ultra account and your phone must have Android 4.4 or higher with built-in NFC capability.
Conditions apply. BPAY is a registered trademark of BPAY Pty Limited ABN 69 079 137 518. The UBank name and logo are trademarks of NAB.
© UBank is a division of National Australia Bank Limited. ABN 12 004 044 937 AFSL and Australian Credit Licence 230686
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Bug
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buster
Android app
App History & Updates
What's Changed
This release we’re delivering some new features to help you customise your deposit accounts:
. Edit your account nickname
. Update your statement delivery preference (‘Online only’ or ‘Post and Online’)
. Manage if your account is displayed in My Money
You can adjust everything from Settings > Customise Accounts.
We’ve also fixed an issue affecting a small percentage of customers from logging into the app.
This release we’re delivering some new features to help you customise your deposit accounts:
. Edit your account nickname
. Update your statement delivery preference (‘Online only’ or ‘Post and Online’)
. Manage if your account is displayed in My Money
You can adjust everything from Settings > Customise Accounts.
We’ve also fixed an issue affecting a small percentage of customers from logging into the app.
Version update UBank was updated to version 4.6.0
More downloads UBank reached 50 000 - 100 000 downloads
Version update UBank was updated to version 4.2.0
Version update UBank was updated to version 3.2.0
What are users saying about UBank
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by P####:
by P####:
Stopped working, saying it won't allow other apps to write over the top. I don't have any apps writing over the top.
U
by U####:
by U####:
Newest update broke my app shortcut saying app isnt installed. Can launch it through the main menu and play store though. Not a comforting message for a banking app
N
by N####:
by N####:
Terrible app. It doesn't provide enough transaction details when searching history. Lacks features that commbank has, the previous bank I was with. Which is especially frustrating when it is a totally online bank. If you have signed up to ubank and are just downloading the app you made a terrible mistake.
N
by N####:
by N####:
Ultra basic. Lots of features on their internet banking are not available in the app. No ability to view scheduled payments? Very weak offering.
F
by F####:
by F####:
The app would be great (I like the design and ease of use), but recently it has been getting slower and slower - balances aren't refreshing for days (every time I log in it shows the 'loading' dots along with out of date balances) and transactions are so slow I give up waiting and have to close the app and use the website instead. Please fix these issues.
N
by N####:
by N####:
Haven't been able to log in to this for over a week. Constantly says, error try again.
N
by N####:
by N####:
Cant use the app as it says i have an "over lay app" what the hell is going on Ubank. Fix it asap. This is not the first time either.
N
by N####:
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Can't log in.
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by N####:
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Can't log in. It's telling me about overlay apps needing to be turned off without telling me how to do it. I will have no other option but to uninstall it. Totally useless if it can't be used. Grr!!
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by N####:
by N####:
UPDATED REVIEW FOR NEW VERSION After finally getting the updated app I was hoping I'd be able to access my Ubank account but nope SSDD! I enter my details and I wait...and wait...and wait but nothing happens. At least this happens consistently, Id be furious if I was putting my savings in there (like I did before the last two updates that broke the app) and then I couldn't access the funds Super peaved! ************************************* REVIEW FROM LAST CRAPPY UPDATE Never had an issue with this app until I did the update. Now I can't even login
N
by N####:
by N####:
Can pay again without having to open the app after the latest update. Would like support for Android Pay though as I don't use the app for anything but tap and pay.
N
by N####:
by N####:
Useless as it's get. Can't login with either pin or password yet online works no problem. The app is useless when compared to CBA mobile app etc
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by S####:
by S####:
Completely useless if you have any sort of screen overlay installed. Even when it's not in use its refusing my pin code.
A
by A####:
by A####:
The app does not work with Android O Beta on my Nexus 6p. It keeps crashing. Please fix it
N
by N####:
by N####:
Automatically searches for location every time. New update won't even log me on
N
by N####:
by N####:
Can't use with overlaying apps?? How useless
N
by N####:
by N####:
Mobile payments almost never work on my LG G3.
P
by P####:
by P####:
Last 3 updates have not allowed me to log on, which is a real pain. Sort it out please.
N
by N####:
by N####:
I have an account with u bank as an accessible money box. It does what I need to do in a basic but effective way. Trf in Trf out.
F
by F####:
by F####:
Why is there still no fingerprint log on option?
N
by N####:
by N####:
Can't log in.
N
by N####:
by N####:
Latest update has broken the app. Please fix urgently. I have submitted a big report for the crashes when attempting to pay wave
Y
by Y####:
by Y####:
Why does a Banking app need access to my camera? Refused this so does not work.
F
by F####:
by F####:
Crash on pay. Disappointing for a banking app to be so flakey.
E
by E####:
by E####:
PayPass does not work on Samsung s6 edge despite the fact it has NFC and marshmallow?? Not supported??
N
by N####:
by N####:
Can't login at all! Urgently needed to transfer money on the go, and can't do that basic thing. Come on guys, don't you test the basic functionality before deploying updates? Edit: Had to uninstall it, clear cache (delete cache folder) and reinstall to get it to work
N
by N####:
by N####:
It keeps on saying i am entering the wrong pin code. I am definitely entering the right one. It has happened once before and then a few hours later the same pin worked. I can't even log in with my password sometimes because it says that is wrong too! Getting a bit annoying to check my balance!
F
by F####:
by F####:
Can't login using the app or online because it's suddenly decided my password is incorrect. Try to reset it but i enter the sms code and it says that's incorrect. Doesn't seem to be any correct password so this app is useless now.
E
by E####:
by E####:
The app needs updating. Mobile payments does not work. It says I need Android 4.4 or above, and I'm running Android 7.0 on the new Xperia XZ. Please fix this, as currently the only function the app can do is show me my balance. It can't do anything else.
N
by N####:
by N####:
Mobile payments worked fine before the update. Did a lot of paypass using this app with the same mobile phone. Ever since I was 'forced' to update the app, I can't use this function at all. I am using Xperia M4 Aqua with Android 5.0, yet it still says my device isn't compatible, it requires Android 4.4 and such. Please fix this guys! Xperia users are crying.
N
by N####:
by N####:
In my opinion, this used to be a great app prior to the recent update. The update removed the 'move money in' function, so it is no longer possible to transer money into the Ubank account from your linked account within the app. A lamentable step backwards Ubank!
N
by N####:
by N####:
I've been using this app for a few months & it does what it's intended to do. No glitches or issues. A recent update was not automated so manual intervention was needed but no big deal!
N
by N####:
by N####:
It was better before the update. It is frustrating as I can't do much within my account anymore. I also hate how I can no longer transfer money from linked NAB to Ubank and the removal of ASP feature. I thought the update was to improve the customer experience. WHO DID YOU CONSULT WHEN YOU CHANGED THE APP?? Bad move Ubank. All it is now is a live bank statement with payment features. There's more to banking. Listen to the people who give you money!!! This needs to change.. (please)
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by N####:
by N####:
The new update has log in issues. It says I am entering the wrong PIN and password - this occurs randomly. And yes, I can ensure I am using the right PIN. However, if I opted to log in as 'someone else', using the same login details it then works.
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by N####:
by N####:
After not being able to use after the latest update I read someone suggested uninstalling and reinstalling. Works fine after this.
N
by N####:
by N####:
Recently updated password on computer now i cannot login to app. Useless piece of crap
N
by N####:
by N####:
It's necessary to uninstall the old one and download the update if you're on an Experia. Good follow up from Ubank customer service in response to initial problems opening the update.
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by N####:
by N####:
It is great that Ubank has finally released their app. It is getting better over time. It needs to add support for fingerprint scanning from Android Marshmallow.
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by N####:
by N####:
Since updating I am unable to access account. After entering pin and pressing "Login" the app keeps thinking
by N####:
I cannot access the app as it keeps saying I have an overlaying app. Terrible update!! Please reverse ASAP my monies in there!!