Micromedex Drug Essentials for Android
App errors out and closes after purchasing a subscription. Unable to open it at all. Used to be a great app, but doesn't seem to work anymore. Customer service wasn't helpful
After paying for subscription renewal, I can't open the app. And no one answers my emails.
App doesn't expire for 2 years after purchase. If you received a message telling you to repurchase, uninstall then reinstall. Should take care of that problem.
I bought an new annual subscription, but it won't let me sign in. I downloaded it to my tablet, and it keeps saying I need to buy it again. I JUST BOUGHT IT!!!! How do I fix it?
In galaxy S7, I tried denying permission for phone, in application manager. I left permission for storage. Boom! The login screen shows up!!!
Not great program for drugs. Hidden subscription fee. Not especially user friendly
Fix it
Every time I use it ask to me pay a new subscription
Excellent, Reliable App With Detailed Info and Demographics about Every Drug Possible.
Working like charm
I originally started with the free app and purchased the upgrade. I am very tech savvy yet, I am still having problems getting the app to open even after uninstalling and re-installing the app twice. I'm starting to think after all the hoops I have to jump to sign back in and re-installing this app, maybe lexicomp will be worth the money for less hassle.
Loved this app when I first purchased it for nursing school and clinicals. Now I can not get into it because a message keeps popping saying I need to purchase an annual subscription. THIS SUCKS! I refuse to pay again especially with all the reviews saying people have repurchased and still can't get in! I'll just find another app that's reliable.
I have tried for weeks to get this app to work. I have gotten numerous refunds and tried to repurchase the app and still can't get in it. Called customer service and they still have not returned my call going on 4 days. Lost money on this one.
Have paid twice and STILL am not able to access the information on my phone. Refunds appear unavailable and a hassle....will never purchase this again. ..micromedex used to be my "go to" resource....such a bummer!
After using this app for a year I renewed my subscription only to have it no longer work. Several calls with googlr and Truen has lead to refunds and an explanation of "there must just be something with your phone". Not my model phone mind you, just my specific phone.
After paying for subscription renewal, I can't open the app. And no one answers my emails.
Renewed and paid, keeps giving me an error message. No refund and emails don't get answered.
Not sure when this started but entries are very squished together making it hard to hit the right one. Also it would be nice if there was a zoom function as text can be small.
If you can not afford lexicomp, this is an awesome app for medical proffesionals, or those who just really want to learn about medications they are taking.
It stop working and I paid for app won't even open
This application is very easy to use and incredibly accurate. A pharmacist must have for quick reference on drug indications, interactions, pharmacology, pharmacokinetics, and drug toxicology information.
Wont open at all. Says I must have an Internet connection. Um....I do
Pretty good, used this during my clinical days in nursing. But since I reinstalled the app, I cant restore my id and password so i cant use it.
New version is a lot faster then old versions. I love the counseling points section for when you need a quick refresh. Worth the 3$.
After paying for the subscription, the app won't open. How do I get refund
Why can I not login
Cheapest, best drug book I have bought!
Should not keep me from entering app.
I paid $2.99 twice to renew my yearly subscription & it still will not open app. Please refund my $5.98
App doesn't expire for 2 years after purchase. If you received a message telling you to repurchase, uninstall then reinstall. Should take care of that problem.
I understand not allowing access to the outdated version. Please add an "update now" button to the "not up to date" message. Thanks
Should not keep me from entering app.
Good content and faster than the previous dreadful version, however the interface still needs major work. In it's present form it's extremely unintuitive and requires too many taps to perform simple functions. Please learn from Epocrates. Update 7.31.2015. I'm appalled that this app still hasn't been redesigned to a more useful form. This paid app is much less intuitive to use than free alternatives like Epocrates and medscape. The developers have recalcitrantly failed to design a useful app. Perhaps they should be reassigned and replaced with people with an ounce of competence and just basic common sense.
Suddenly I can't sign in. Am prompted for username/password. Told I'm wrong. For fun, I say I forgot password. Am told e-mail address doesn't exist. For more fun, go to create new account. Am told email address already exists. I paid for this app. Why can't I use it?
What is going on? Doesn't accept my password. Says my email doesn't exist. But when I register new, says both are already in use on an existing account!!! Try 'forgot password' and that doesn't work. I PAID FOR THIS. MAKE IT WORK!
Unable to open. Where is my password?
Love how detailed this app is.
Good content and faster than the previous dreadful version, however the interface still needs major work. In it's present form it's extremely unintuitive and requires too many taps to perform simple functions. Please learn from Epocrates. Update 3.18.15. I'm appalled that this app still hasn't been redesigned to a more useful form. This paid app is much less intuitive to use than free alternatives like Epocrates and medscape. The developers have recalcitrantly failed to design a useful app.
When prompted to create an account, the app does not allow you to do so. Finish the app before you publish it! Why can't I just use my Google info anyway? My other apps have that option; why should I have separate login info for each app? Not worth the money!
by U####:
Was great app, but now it says I need to purchase subscription. However when I hit "continue" it gives me an error message and tells me to try clearing cookies. Did that. And still cannot get any where. Been dealing with this for months. Not fixed. Finding new app. I do not recommend this app.