Total Transit

I was not able to use the Promo Code provided in your ad. There was no opportunity to avail myself of whatever.

I really want to believe in the sharing economy, and in most cases I've had a really good experience... But uber totally ruined my day today, I was so glad to learn about total transit and it worked like a charm.

First time using the app, I got screwed. I scheduled my cab TWO HOURS in advance. As my appointment time arrives, I get a message: "No cabs available in your area". I called the company and was told they had no record of my request. What is point of scheduling ahead if it doesn't look for a cab until the last minute?! I ended up late for my appointment. Thanks, TT.

The app works as billed. I thought there might be a problem when I was trying to get a cab so I called Discount Cab. When I told them I was using the app they transferred me to a Total Transit rep who was super helpful and checked to make sure my cab was on its way. Highly recommend.

App did not accept the promo code after we verified twice with customer service...our driver on the other hand was awesome

The app itself works fine. But I found within the first week, even when it was not being used, it was using 65% of my battery life. Which drained it fast. I have to install when using and then uninstall when done.

I've used this app 5 times . Once, I gave up and called the cab company because the program froze after I selected the pick up address. Once the ETA function did not work; so I called the driver. Need to be more dependable.

I got horibble service. Had to call twice for a ride and almost got hit cause the driver cut in front of a car today. I asked him did you see that car coming at us and he said no no I didnt. Never going to take discount cab ever again. I guess I'll start taking uber or Lyft there cheaper than a taxi

I would definitely recommend this to anyone who wants a better experience with transit options. This is a local company, support them!

Love the app, only reason it doesn't get 5 stars is that it crashes when you enter any destination address

Scheduled a 6:10 am pickup last night. Was outside waiting at 6:00 am. No one showed and App showed no reservation. Called support and they saw the reservation and said driver reported no one there. Funny thing, the driver said that 5 minutes into the call with support so clearly he never showed up or he'd have seen me outside talking to support.

Eta doesn't update. Not clear on how the app works before using. No tip option.

App does not show where the driver is . It's to slow of an app .

Much more user friendly than Uber cheaper too. Best taxi app out there.

Crashes

Works well but they said my husband was committing fraud for using my card still doesn't work on his phone

The reason I feel it is just ok is it defaults to the car option every time. I would much rather be in a Discount Cab ☺ than in something that is labeled car. I know what I am getting from Discount Cab but "Car" it sounds just so generic.

Only down sides are: 1: tipping is impossible via the app so drivers lose money cause they're not allowed to accept cash and 2: app gets pick up address wrong and you can't fix it.

Driver was friendly, professional and social. Very prompt, i will always use discount cab.

App charges bogus cancellation fee twice then cancels them even though I never tried to cancel not to mentiony bank balance is now effed up. Uninstalling, next time I'll just call a cab like a normal person

I use the app because I have no transportation to my job mostly. I check my balance the night before and the following morning I call in and I check my balance again and I'm overdrawn. This service was charging a ten dollar cancellation fee before picking me up. I called about it and the first guys service was terrible. Then they told me that they would handle it and they didn't. So handle with care.

It makes my phone slow and makes it shut down

Great driver!

I used the Total Transit app to order a ride from a maintenace shop to home. My driver arrived in 6 minutes and I could see the progress of the driver getting to me via the app. The driver was friendly and courteous. The car option in the app is about 1/2 the price and I was able to pay via my debit card with the touch if a button. Great all around experience!

Thank you to everybody who made this app IT Works and gives me one less thing to worry about at the end of my work nights thank you and God Bless you guys

Just click & go

Awesome!

Better than calling

Easy and quick!!

Easy app

Decided to try the app, and service. Put in all my cc info etc. Said driver was 31 minutes away, and if I cancel they'll charge $10. 30 minutes later, it updated and said 28 minutes away. I call the cab company, and they hung up on me. 5 minutes later, the app said the driver cancelled the call, and then they charged me $10. Called total transit, who gave another number that just rings and rings. So basically it cost me $10 to learn my lesson of NEVER using discount cab or total transit again.

Great and fast!

Great app! Was able to see all details of my cab (driver name, picture, license #, and phone number and even an interactive map with estimate arrival!) Mr. A. Manzanares was a wonderful driver; caring and his cab was really clean! Beyond this, having the app to request the cab, I was able to use a promo coupon, and since I had provided my credit card previously, I didn't even have to present any form of payment, since Mr. Manzanares was able to process my payment directly from the app! I'm really happy!

Keeps location open even after signing out. Customer service was prompt and courteous.

Works well.

Every time I try to use the app there are no vehicles available or my card isn't going through which is funny because I'm trying to use a promo code for $10 towards my ride and the ride is $10 so there should be no reason for my card to even be used. For some reason it doesn't like my debit card and of course I can't use the promo code anywhere except the app. Guess I'll stick to Uber it's cheaper anyways. Thanks for nothing discount cab.

App and company is not discounted they are 2.25 a mile when vip has cabs and only 1.95 per mile

Discount Cab came quickly and they actually applied the $10 credit to first ride. Good service bc u don't have to deal with dispatchers and they hook u up to cab driver by text or call...

Beware!!! If someone else takes your cab...you just paid for their ride! Horrible app! Use yellowcab

I am a driver at Discount. On 3/19 I took a fare off the app for $33.40. As of 3/23 they have not paid me for the fare. I have emailed twice and called 3 times about it. Their only response was to the first email. They claimed I would be paid in 24 hours. They are a rip off, do not support them. Call Discount direct, wave down a Discount cab, ask the driver for his card. Do not use the app, they don't pay the drivers working for your money.