TransUnion TrueIdentity Mobile

Total worthless app. Service is always unavailable. This is what we get from a company that collects all our personal information without our consent and doesn't feel they need to give a damn thing back. I hope they all suffer the same demise that Equifax will experience soon enough.

After install 2 exact same icons show up in the app drawer - 1 that works and 1 that fails to start. When I try to delete/uninstall the failing icon, both get uninstalled.

App won't let me login. Just says "Service unavailable at this time". I can login through the browser but not the app. My S5 is rooted so I'm guessing their doing root detection and disabling the app based on that.

Keeps saying to use website. Love the site and service just wish the app would work / be able to log me in so I can see differences. Also it doesn't close / exit properly.

App adds 2 icons to my phone, 1 of which crashes everytime I open it. Otherwise seems to work ok from other icon.

Application won't even start up. It Crashes every time you attempt to run it!

I'm not sure why everyone else keeps having issues, but I love this app. The only function I cared about was being able to lock my report, which it does beautifully. The fact that I also get my up to date credit report for free is a nice bonus.

Lol you can't log in because service unavailable. Akin to some prank app but worse because it's supposed to be a legit one in charge of handling delicate credit information.

It allows you to quickly utilize the TransUnion True identity stuff quickly; however the app appears twice with two icons on my phone when I download it

Does not work. Can't log in. Keeps saying Service Unavailable and directs to website. Hasn't been updated since Nov 2016. Totally useless.

The app won't even let me log in. It just keeps giving an error and tells me to login online.

Broken. Signing into app results in error message saying that the service is down and asking to use their website instead.

App doesn't work. It keeps saying "service unavailable use website". Please fix this

Since downloading app, does not allow to lock TransUnion report, either does website, try again later for months now. GET IT TOGETHER TRANSUNION

Useless. I never got it to connect. All I ever got was a "service unavailable" error. Someone should get this unscrewed or removed from the store.

I'm so happy that good things finally happened to me and now I James Joseph Loughman can finally have a great new day and amazing new life thanks

Same story. Can't log in. Not having an app available would be a better choice for this company

App works well for me, but why does it put 2 icons in the tray? One works, the other crashes.

Nice if it worked. Stupid!!!

Doesnt work. Tells me to log into website. Not useful. Please fix

Same as other reviews. Keep getting message that the service is unavailable and to try the website.

Slide to lock my account feature does not work

"service unavailable at this time on every login attempt. Useless.

This app is useless doesnt work at all

App does not work at all. Thanks!

Can't login. Tells me to use the website.

Agree with others, does not work.

I can't even sign in can you please fix thanks , plus why is there an extra app when this is downloaded?

Janky app and installs two icons for some reason

The second i opened it the app closed so i uninstalled

It's still telling us to use the website...

What's the whole purpose of this app?

5 ⭐????⭐????⭐Because I trust TU...but i can not log in.

Why this onstalls two apps ??

Doesn't work...

Doesn't work!!!!

Can't log in.

Can't login to my account from this app. Says credentials invalid. But can login with same credentials from browser. Don't waste your time with this app.

Good app!

I couldn't even log in. I would think when you have a new app you would have to create a user name etc.???