DND Services (TRAI)

DND Services (TRAI) Free App

Rated 3.91/5 (447) —  Free Android application by Mobile Seva

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About DND Services (TRAI)

DND (Do Not Disturb) Services app helps smart phone users to register their mobile number under DND to avoid Unsolicited Commercial Communication (UCC)/Telemarketing Calls/SMS. After registration if telecom subscriber still receives any UCC via SMS or call, then this app will facilitate users to register complaint with their respective Telecom Service Provider (TSP). The interface of the app is very user friendly and does not require much of the user intervention. Users can also check their Registration Status and Status of Complaints (Call/SMS). Some options of this APP will require internet connection.

***Key Features***

After installing the App, when used first time, it will automatically fetch the subscriber mobile number (depending upon the carrier network, if not user have to enter mobile number) which will henceforth be used by App for performing key functions, using internet connectivity, like:
a. Registration Status, whether mobile number registered for DND or not.
b. UCC Complaint Status, as what action has been taken by Telecom Service Provider (TSP) upon the complaint.

App will facilitate users to Register/Deregister for DND and change their preference for receiving UCC.

Easy to use for Reporting UCC (Call/SMS) to the concerned TSP

FAQ will provide all details related to telemarketing and UCC,
About Us and Help can also be used for ready reference

UCC complaints will be sent to 1909 through messaging service only and user will not charged

User will still be able to register UCC complaints through Call or by sending SMS using toll free number 1909.

Note
User interface and features may vary depending on hardware limitation and Android version

Keywords:

TRAI, UCC, DND, TRAI, NDNC, NCPR, NCCP, TCCCPR, NIC, Voice UCC, SMS UCC, Unsolicited call, Spam, Telemarketer, SMS, DND Registry, 1909, Start DND, DND Complaint, Pesky SMS, Pesky Call, Telecom Regulatory Authority of India, Unsolicited Commercial Communication, National Informatics Centre, Do Not Disturb, National Do Not Disturb, National Commercial Communication Preference Registry, National Consumer Preference Registry, Telecom Commercial Communications Customer Preference

How to Download / Install

Download and install DND Services (TRAI) version 1.0 on your Android device!
APK Size: 5.8 MB, downloaded 10,000+ times, content rating: Everyone
Android package: com.trai.dnd, download DND Services (TRAI).apk

All Application Badges

Free
downl.
Android
4.0+
For everyone
Android app

What are users saying about DND Services (TRAI)

M70%
by M####:

I was really happy to see the app but literally doesn't do anything. Can't pick my phone number, can't show my DND status, almost everything falls to load, pretty bad gui, it doesn't look like they tested this app at all before launching

L70%
by L####:

It deserves 5 stars on the initiative value. TRAI has tried this for the first time. Makes it very easy to report calls & messages that are unwanted. I wish UI & features were bit better but hey, its a start. Hope it gets only better.

M70%
by M####:

This app is useful and helpful to lead peaceful life without the menace of nuisance caused by telemarketing calls.

Q70%
by Q####:

Perfect implementation of the DND service in mobile app. Would like to see Call drop complaints and slow data speed or network connectivity issue reporting features.

Q70%
by Q####:

This app can register only one number. I have other numbers on another phone which is not a smart phone. I am unable register those numbers

M70%
by M####:

Its a very helpful App. I was receiving unwanted calls/ Messages quite often. Now with this app I able to make complaint for such unwanted communications in click of button.

D70%
by D####:

I just downloaded this App. I find that it does not automatically pick up the UCC SMS. There is no provision to add them also. Without this it is useless.

M70%
by M####:

TRAI had this great opportunity to use this app to collect data from actual mobile users to see if mobile operators are handling DND complaints properly or not and they failed. Worst part of the app is that the app tells you to contact your service provider in case the complaint is not processed properly. TRAI should be handling these complaints by going after telecom operators for not processing DND complaints. IDEA for example reject all complaints for me.

B70%
by B####:

Idea is good but the application has many faults and in spite of reporting no action being taken. For example if you want to know the status of your complaints, the feedback is "no complaints exist" . The UPCOMING Calls and SMS do not get listed in the application automatically and immediately. Therefore you cannot make a complaint immediately after receiving UCC.

Q70%
by Q####:

In complaining about sms , message appears that each complaint sms will be charged at special rate of sms and when reviewing status of complaint , no complaint shown. For calls when we want to link particular no. , it shows pop up that no calls within last 3 data but not allowing call to be linked as disturbing call

M70%
by M####:

Good initiative by TRAI, This will help to improve transparency between subscriber and operator. - log ucc complaint on single click. - check complaint status on one click. - Easily register/ deregister and service.

M70%
by M####:

I have tried all settings, but app is reading only SIM1 details.. and using it for filing complaints.. What about reporting for SIM2 Offenders..

M70%
by M####:

com.android.volley.Timeout error. All the sites maintained by NIC look so ugly like they were cobbled together by some 10th grader. How'd this app look any better. But hey, its a start, hope it will get better.

M70%
by M####:

Wow!!! This is an amazing app!!!! It is very useful to spam unwanted calls and SMS. I highly recommend it!!!!!

M70%
by M####:

Repeats error messages. Asks permission to send an sms. You get an sms reply stating that the sms you sent wasn't in the correct format

M70%
by M####:

App not able to open, shows app not responding when try to open. Guys before launching app Atleast check it's working later you can upload!

C70%
by C####:

I managed to report a few UCC events but the app is hampered by its inability to fetch the latest SMS-s and calls. It seems to need a delay of one day before it'll list an entry to be reported, by which time I would have forgotten about the event. What's the need for the delay? Huge fail.

A70%
by A####:

Can't do anything beyond complaining to network provider. No option to complain to TRAI. If you report 7 SMS all at once then you receive bulk of "success" message for each reported SMS. Be ready to receive such alerts when you report about spammers.

M70%
by M####:

Was not able to pick up UCC message automatically. Nor is there any feature to add UCC message manually.

I70%
by I####:

This app let's you block unwanted spam calls and msgs and even let's you report a spam msg. Great initiative.

M70%
by M####:

Was happy to see the SMS stating new DND app launched, installed it instantly so that I will be free from receiving the unwanted calls which are not suitable for me. With this app I change my preferences as n when required. Its a very good approach by TRAI, let the customer choose from whom he/she wants the promotional calls from. Suggested for download as u know whom u want to listen. On the lighter side it does not have provision to block call from ur wife .........

P70%
by P####:

1 Star for effort. Submitted a complaint via the app. Got an acknowledgement SMS from Airtel. However, in the morning again got a SMS from Airtel stating complaint not registered and seeking afresh full details. Also there is no way to track complaints pending for registration. Lastly there should be connect platform with service provider along with each service providers rating for DND complaint resolution. For eg. The mobile no. of Airtel Appellate Authority as given on the TRAI website is not functional.

M70%
by M####:

It doesn't detect the second sim in a duel sim phone. Nor does it allow to enter the second sim number manually.

E70%
by E####:

After any request of UCC. The error message comes. "" Your request could not be completed.Kindly reply with correct format "short description of Unsolicited Commercial Communcication, XXXXXXXXXX, dd/mm/yy"."" please check

M70%
by M####:

It picks up phone number from phone/sms log and we can report by a single tap.

M70%
by M####:

Good to know that government has took up the initiative to save the customers from unwanted spam texts and calls.

M70%
by M####:

Faltu ka app hai kuch nehi hai isme sirf icons ko chhod ke or kuch bhi nehi hai isme..1star bhi ye deserve nehi karta

K70%
by K####:

A must have app and a very much required initiative. TRAI is doing an awesome job

M70%
by M####:

App sends sms to 1909 (toll free) when you try to report unwanted caller thru voice vcc. I will test 1 case in voice vcc with the mobile Bill for confirmation and will update review.

M70%
by M####:

Please solve this issue. All types of messages are not detected by app.

L70%
by L####:

Surprise this government mobile application is very useful, suggest to install

M70%
by M####:

We have to follow up with the service provider on our own. The complaint status sms doesn't give much information as to how our complaint was dealt with.

M70%
by M####:

App not working it force closing everytime i am on android 5.0.2

M70%
by M####:

Works decent but would like to see support for dual sim Edit : Worked for 2 days now doesn't work any more, it can't retrieve call or sms

M70%
by M####:

Thanks to TRAI. This is the easiest way to register and deregister for DND. The best part is that even after registration if you receive call/SMS, you can complain about that easily. No need to wait for call center executive and 48hrs of deactivation. Really "ACCHHE DIN" ;)

M70%
by M####:

This app is not working on my HTC phone. I am getting the following error msg on trying to open it: "Unfortunetly com.trai.dnd has stopped working." Any one facing the same issue ?

M70%
by M####:

Doesn't work as described in app and Don't help user to see the DND status

M70%
by M####:

I received a call from a loan DSA on 20th morning. When I went to register the complaint on the app, I could only see call logs from Friday, 17th June. Seems the logs are not updated regularly and there is no provision to manually add a number. The app should make registering complaints easier which is doesn't do. This is only good if you want to check your DNC status.

B70%
by B####:

Easy to use. Ability to choose categories easily. Nice FAQ. Well put together.

M70%
by M####:

I am using this app for last more than 15 days and reported more than 10 UCCs. But in complaint status my complaints are not reflected. In spite of reporting same number more than 5 times, I am receiving messages from that number on a regular basis.


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Rating Distribution

RATING
3.95
447 users

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