Simple Mobile International

Absolutely terrible service. I Will switch to different company at the end of my billing cycle.

Crashed all the time no worthy Sucks

STAY AWAY FROM SIMPLE MOBILE THEY'RE A RIP OFF, MY START DATE WITH THEM IS JULY 13, 2017 AND SINCE THAT DATE ALL MY CALLS GOES TO VOICEMAIL THEY CREATED A TICKET FOR THAT WHICH THEY HAVE NO RECORDS OF IT AND I'M UNABLE TO CALL MEXICO OR CANADA AS PART OF THE PLAN DIRECTLY, TODAY 8_7_17 I JUST FOUND OUT ABOUT THIS APP SO I DOWNLOADED IT AT FIRST IT DIDN'T WORKED THEN I WAS ABLE TO PLACE THE CALLS TO MEXICO AND CANADA. WITHOUT THIS APP I'M UNABLE TO. THEY HAVE BEEN SUED FOR FRAUDULENTLY SAYING THEIR SERVICES WERE UNLIMITED AND THEY LOST THE LAW SUED, THAT'S WHY THEIR UNLIMITED NOW SAYS TRULY UNLIMITED, GOOGLE IT AND YOU'LL SEE THAT I'M NOT LYING. THAT'S PROBABLY WHY THEY'RE FIGHTING SO HARD TO KEEP MY HARD EARNED MONEY. HOW EVER I SPOKE TO WHAT'S SUPPOSE TO BE THE BILLING MANAGER AND HE REFUSES TO GIVE ME CREDIT FROM DAY ONE, WHICH I HAD AN AGREEMENT WITH THE ACTIVATION REP FROM DAY ONE SINCE SHE TESTED AND HAD KNOWLEDGE OF MY SITUATION, THAT I WAS UNABLE TO MAKE CALLS ONCE I LEAVE MY HOUSE IT GOES INTO EMERGENCY CALLS ONLY, AND ALL MY CALLS PER THAT SAME SUPPOSEDLY BILLING MANAGER THAT HANDLE MY CALL AS A TECH ORIGINALLY DID A COUPLE OF TEST CALLS PER MY INSISTENCE AND I PROOF MY CASE THAT EVEN HIS CALL WENT TO VOICEMAIL, SO FOLKS THE POINT IS THEY WON'T CREDIT YOUR MONEY IF YOU DON'T HAVE SERVICE FOR ALMOST A MONTH FOR ME IT'S BEEN SINCE JULY 13, 2017 THRU 8-7-17 WHICH IS TODAY'S DATE. RUN I PRAY SIMPLE MOBILE GOES OUT OF BUSINESS, THEY SUCK. AND IF YOU'RE GOING TO LEAVE ME A MSG HERE SIMPLE MOBILE LET IT BE THAT YOU'RE GOING TO CREDIT ME FROM JULY 13, 2017 THRU AUGUST 7, 2017 WITHOUT THE HASSLE OF HAVING TO PROVIDE THOSE STUPID REF NUMBERS THAT YOU GUYS DON'T EVEN HAVE RECORDS OF. DON'T WASTE MY TIME. I'LL BE CALLING TALLAHASSEE, FL COMMUNICATION DEPT, FOR ALL YOU GUYS HAVING SIMILAR PROBLEMS I SUGGEST TO CALL YOUR LOCAL COMMUNICATIONS DEPT AND REPORT THEM. FUMING. HAVE A BLESSED DAY INNOCENT CUSTOMERS.

Don't work

After few rings, background noise with weird sounds. The caller always gets random numbers on their caller Id's. Couple of times it connected through their Viber account!

Bad app, it won't work

Not working. Call customer service but no help

sometimes works, sometimes doesn't. Needs improvement.

This is a Bull Sheettttttt

Simply doesn't work, it gives me some stupid message that some fuc*ing pin is not found

The app is not able to connect it crashes all the times makes me crazy I pay money for a service what I am not able to use. I am a long-term customer it drives me nuts... I am only concern about my stuff they changed my plan multiple times without my knowledge too. Is there a possibility to get the money back? Or the old plan

To be short, there actually isn't anything positive about simple mobile. It's beyond imagination. Don't ever waste your time. It is not worth it at all.

You simple cannot make international call. Doesn't matter you use apps or not. Tried a few months ever they started this plan. All you get is a few rings plus lots and I mean lots of noise like people are eavesdropping while ringing. After a few ring, auto disconnected.

DO NOT waste your money. This app and international credit will never work and you can never call any international numbers. DO NOT purchase their international plan. REFUND MY MONEY simple mobile!!!

It makes no sense to have to use a third party dialer to call, and it doesn't even works and their customer service sucks as well

Ey amigos que lesda problema la application es porqué tienes que cambiar el idioma desutelefono a Ingles y ya esta serresuelbe el problema

I'm pay already and never give me my international plan

Calls are never answered or goes through. I tried the app and using it manually. Compete ripoff

This app and The actual plan never work it's all a fraud and they just keep asking you for more money

Bad bad bad... needs to improve A LOT!!!

Please my data 10GB realised for me now . I'm ready paid.

This application never works

Very nice.

Stay away. You are just throwing your money away and you will need it to pay for treatment from the stroke you will get when trying to deal with the " managers" , everyone says they are a manager. If someone named Michael answers just hang up and speak to anyone else. Better yet just move on to anyone else's service. Two cans connected by a string will work better.

Useless app, stupid network! Simple sucks!

Simply doesn't work, it gives me some stupid message that some fuc*ing pin is not found

Booo

Good

Whenever I try dialing intl.. the app just shows a blank home screen... nothing happens... when I contacted the customer care.. the RUDE agent said use the intl access code instead.. I said but I need support for the app... she said we don't do that. When enquired who will do that.. she told me to find someone with app development skill or switch to another service provider.. she even told me that she will be glad to find me another service provider instead of SIMPLE.

This is simply the worst app. The old app worked perfectly and the new one does not work at all. I hate Simple Mobile. Worst customer service ever! Never encountered customer service as rude as the ones working at Simple Mobile. Does not work on Android Lollipop. Update: Now the app wants permissions to read my messages. Why? It also pops up a survey after every call. It is so annoying. Definitely takes the cake for being the worst app. Highly intrusive app as well.

This is simply the worst app. The old app worked perfectly and the new one does not work at all. I hate Simple Mobile. Worst customer service ever! Never encountered customer service as rude as the ones working at Simple Mobile.

I just learn and its kool I think from now on I will be ok to make my overall call

I wish I had seen all the reviews before I got myself into this mess with Simple Mobile. It was advertised for $60 I can make unlimited international phone calls. For that reason I switch up from my usual $40/month to the $60. Worst mistake ever. It is only unlimited if you are calling mexico and Canada and 200 minutes if you are calling guatemala only. Don't get into that scam people. It will not work. I repeat, it will not work.

I can call mom every day, all day without expending extra money.

It worked very well before now its a piece of s***

Doesn't work

You need to update it to work with the latest version of android.

Love it

Yale was right this app is worthless

Now it works after a lot of bad days !