Total Quality Management TQM

Total Quality Management TQM is a comprehensive and structured approach to organizational management that seeks to improve the quality of products.

This is a short notes of TQM hints taken & this app Consist of all required units were covered you can use it as a small hand book for Total quality Management.

Total Quality Management TQM app is Mainly Focused Topics are below :
- Principles
- Barriers
- Mission Statements Implies
- Customer Satisfaction Model
- Customer Retention
- Contributions of Deming
- Taguchi Techniques
- Concept of Japanese 5s Principles
- Concept of 8d Methodology
- Statistical Process Control (SPC)
- Reliability Concepts
- Business Process Reengineering (BPR)
- BPR Methodology
- Quality Functions Development / Deployed : QFD
- House of Quality (HOQ)
- Failure Mode and Effect Analysis (FMEA)
- Stages of FMEA
- Seven Old (Statistical) Tools
- Bench marking
- Poka - Yoke
- History of ISO International Organization for Standardization
- ISO 9000 Family
- Performance Improvement
- Quality Audits
- Culture
- Leadership
- Involvement & Motivation Factors
- Motivation
- Empowerment
- Recognition and Reward
- Tom Frame Work
- Awareness
- Obstacles
- All Units
- Customer Expectations

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