TomTom Sports

The new app is actually working very well with my LG G4. It will synch when I open the app with bluetooth turned on. This is a huge relief after the, quite honestly, terrible experience I had with the first app. Thank you, TomTom for the efforts you are making to get this app fixed. I absolutely love my TomTom watch. It does everything I ever wanted. It is very relieving that the new app is finely becoming usable.

I now have to force stop this app to prevent it from running in the background on my phone. Software should be more intelligent, I forgot to end my bike ride so the app averaged me at 5kph instead of taking into account that I was stationary for over half an hour. The transfer wasn't simple either. I had to forget my watch and resync it before it would transfer data

Great product. Good functionality, and easy to set up and use. The Wat h us very comfortable to wear,candidates I really like the triple lock mechanism on the strap making all but impossible for the watch to fall off. The only drawback is that I have to keep accessing the steps counter for the watch to synch with my phone. It doesn't seem to do this automatically, unlike my Garmin Vivosmart HR, which does. That's the reason for the 4 star rating. With this glitch sorted out, I'd give 5 stars.

Absurd. The old app, as you can tell by the ratings, was horrible. The transfer to the new one seemed to be painless, but when I try to sync my watch to the new app it stops at 50% every time. Tried to disconnect and then pair the watch, but the app couldn't find it. Also why do you need access to my SMS to pair the watch?! And now the old app is disabled! Tried a few more times a little later and it paired. After which I was able to sync to the watch.

Just as the old app, I can simply not get this watch to connect to my phone. Its driving me up the wallllllll to sit and struggle to even try get it to pair and that was the biggest problem on the old app too...

Quite like this migration. Couple of little issues. App needs to close properly or remove notification of device not being connected rather than having to force close. If the app can start Bluetooth, then why can't it stop it? How about some default picture to select for sharing activities like in the mysports app rather than taking a camera picture or selecting from the device.

Update 2.0. Synching with device is back on track. Update...Don't move to this app if on Moto Pure Marshmallow. The old app syncs without a hitch...Need to remove this app completely from your device. Syncing issues on a "new improved" app. Unacceptable! To TomTom the app does NOT automatically sync with mobile devices - phone and tablet - syncing works only via docking cable plugged into a laptop.

For yet one more time and no matter what phone I've used (both HTC and Moto G4) another upgrade that cannot see the watch, requiring set up from scratch. This is a particularly annoying one because 48 hours after installing, the problem persists. In addition, the amount of access now required for the app to work (SMS, storage, location etc) is ridiculous and trespasses every concept of privacy. If there was one reason I'll stay away from TomTom in the future, that would be their software...

Since I've started using the new app it stops linking with my band. What a frustration to get it linked. This keeps on happening, not a once off thing!

Beautiful update and finlly works flawlessly with Spark on Android. Just a few suggestions about sharing from a graphic design perspective. Could you adjust the text box positioning so that the top margin is equal right left. Right now it's down too low and interferes with the image. The typeface is fine, but it would be nice if the first line were bold. Thank you! ***Update*** Please add a drop shadow to the white type of the text area (and an outer glow with the black). The new typeface is too thin and gets lost in photographs that don't have a solid background. If you want to see what I'm talking about, look at my Instagram feed (thomasallenonline). This was never an issue with the old app because of the added vignette and thicker type.

Well I waited patiently for 3 months that maybe the gods of technology will pity me. They didn't. I managed to connect a few times but it was by accident and next morning it was once again unusable. I hoped that if you make a new app than maybe I will be able to use it on my Xperia Z2 tablet but when I try to connect it detects my band but it doesn't connect when I try to. Of course I was a naive idiot. And the advice that "just use the computer to connect" is really missing the point is it not? The very purpose of a 150$ band is that it is functionally usable for the purpose of the advertisement it was sold under. I didn't read any writing on the box that suggested that all people who have Sony can f*** themselves.

I cannot set the start of the week to Monday. This should be an easy fix but yet this problem have not been fixed by the development team since it was called for with the Spark 1. My watch synced for about 2 weeks then nothing, had to completely remove it, factory reset watch and do setup and pairing again. Worked for a week and same story. This is rediculous. - location was on and battery save was off...i tried to factory reset my watch and pair it from scratch again but no luck.

Even worse than the original disaster that was the first app. My watch, when it does start to sync, only syncs 50% of the data before freezing. Not enough to download the data, but enough for the phone to wipe it, meaning I lose all my ride data. A really poor continuing effort on the app front. Avoid and get a Garmin, they've got themselves sorted. This app has rendered an expensive watch utterly utterly useless. Don't waste your money

As with most previous versions of TomTom my sports, this app barely works. It won't recognise my watch, or occasionally does but then soon after loses it again. I had the connection working fairly well on a previous version finally, but this update ruined that. To make matters worse, the laptop program will also no longer work properly, hence my watch is basically useless. You have finally driven me to a Garmin. I urge all potential buyers to avoid a TomTom watch.

Loved old app that worked everytime for. This one despite phone being paired and synced to watch wont extract my run data. It just sits there. Shouted at it with no success. Please advise

GPS reception worst & loosing GPS signal with clear sky for my Spark. Can't see quickgpsfix update in new app. Do something quick or this watch will be same as $1 watch.

After no joy with old app, this new one coincided with a new phone. Worked perfectly first time. Second time I had to pair again. Third time it won't sync or pair. Awful. I cannot believe TomTom can't get it to work.

Ive been trying this app for a few activities but it's so slow to upload from the watch and it managed to delete my bike ride for today and I can't get it recovered even after following multiple guides. I'm just going to uninstall it and use an alternative app even though it's more work.

Feeling very irritated. Step count for today is 10 070 per my Runner 2 Cardio. However after synching with the app it says I only walked 3400 steps, which is completely incorrect. I tried resyncing several times but still has does not correct number of steps done today. I also deleted and reinstalled the app for rectify for solution. This now means I haven't made my discovery health goal and I loose out on the vitality reward :-(

Some much more detailed and easy to connect than the last app. The app freezes every time you try to view your steps though

Still unable to sync. This is getting ridiculous now. After your reply I emailed the address as stated, and still no joy. No reply. Absolute joke, going elsewhere sourcing a new device as you're incompetent.

The developers fixed the bug in hiking so the little hiking dude icon travels the trail map along the full timeline now instead of finishing at 50% time. Thanks! Will test syncing next.

First ever play review. Can't sync to app. Can't send feedback via app. Useless

The 'Not Connected' notification is irritating but I see from other review responses you are trying to fix it. The App is also turning on my bluetooth. I've checked all the settings and can't see how to alter that which is again annoying. If my husband hadn't bought the watch I'd never use this app, it's clumsy in its presentation. Showing data I'm not interested in and it's not easy to compare stats on different runs. All in all extremely disappointing for a brand that had a good reputation. As suggested in the response I updated the app and still have the same problem

Had terrible trouble getting it to sync with my watch since my Android 7 upgrade! Now cannot get it to sync at all. Help! Just read something on a post below and removed the battery optimisation, it has now synced - but will it next time...?

I would give it 5 stars if I could keep track of my shoes. Then I would not need any other fitness app. Great app with excellent features

I like this app and the watch, but I think there are a few improvements that could be made. Firstly - why can't we choose for the week to start on Monday (or indeed any other day?). It would also be great if the exercise names could be customised on the watch - for both of these though plugging it into a computer to alter the settings.

This app used to be amazing, however since the update I cannot get my watch to resync for love nor money, really annoying.. Especially as the new interface looks great

You guys are great! I've never had access to so much fitness information, let alone my body composition and the ability to make fitness goals and track them in real time. So awesome. 5 stars.

Doesn't sync anymore with my Tomtom multisport cardio. Have to unpair/pair the watch for each sync (2-3 x /week). Loss of time for me and loss of credibility for Tomtom. I am disappointed by this useless apps upgrade

Won't sync with my brand new Golfer watch. Just spins and never connects. Uninstalling the app, returning this product and buying a Garmin like I should have done in the first place.

An improvement to the last app I like it how you're now displaying steps on the app, but please display them on the watch! I have the runner 1 and it's annoying

Awful as always. The new app is just as bad as the old one. I can't get it to sync with my watch.

I like this update. Still some quirks. Wish the notification saying Not Connected would go away.

Does sync better than the old app though occasionally I have to sync multiple times to get all info. This is especially true for syncing sleep info. Thanks for the improvements TomTom!

Why does the GPS have to be ON on the phone to sync the watch? Makes no sense.

Massive improvement on the old one. But it's still a bit hit and miss on the sync.

My fat % is now below 20% because of this app and TomTom touch watch, it was 26%. definately app helpful. Constant heart monitor made me analyse my workout strategy.

Fails to sync far too often, needing a PC to fix.

If someone could explain why it needs access to all my data and to make calls and texts I'd be really interested.