Tom+Chee

You only get rewards tracking if you pay thru the app. If you want to pay at the register with a card or cash, they don't track it. You also cannot order food to have ready for pick up. It doesn't send you coupons or specials... I guess you can look at the menu but it doesn't tell you things like the in store special sandwiches or soups of the day... Like I said, worthless half-baked app.

All this app does is track your account. Why can't you pre-order on here for take out? Just dumb.

Terrible app. No value unless you tie your credit card to it; which the app forces you to do in order to use it. Employees are not properly trained to use it. I have been charged for orders that I didn't make because the employee doesn't know how to cash me out properly. The transaction history doesn't link you to a receipt of what you've purchased. All it shows is how much each transaction costs. Makes it difficult to prove that I am being charged for orders I didn't make. Fortunately the manager at the Tom + Chee near me took me at my word. Customer support inside of the app doesn't tell you that you are supposed to write your entire issue out; I hit send with a key word query thinking that it was a search, but then notified that customer support would get back with me soon. Not very user friendly. Overall, not happy with this app.

Would not give me my points the first time I used it yesterday! I like free food when an app actually works the way it's supposed to.

Go almost every weekend. And it's only gave me points twice in the past six months. The employees claim that it's scanned but then nothing shows up on my rewards.

The employees had no idea how to use it or explain how to use it...

Glad that this awsome place finally got a rewards system who doesnt like earning free food... i know i do