City of Mesquite Utility for Android
FEATURES:
• CONVENIENCE: Securely store and access your City of Mesquite Utility accounts and payment methods. You only have to enter your City of Mesquite Utility account and payment information once.
• ACCOUNT BALANCE: Want to know how much you need to pay? No problem. Your account balance information is sent directly to the app.
• PAYMENT METHODS: Pay using your bank account and VISA® and MasterCard® credit or debit cards
• NEXT BUSINESS DAY PAYMENTS: Make payments that will post next business day to your City of Mesquite Utility account.
• PAYMENT HISTORY: Payment receipts sent directly to your email inbox and view past in-app payments right from the app.
• MOBILE WEBSITE: Access the Gulf Power mobile website to view your usage, find an office, report an outage, contact Gulf Power, and more.*
ABOUT SECURITY:
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way TIO does business. You can feel confident that we take the appropriate steps necessary to ensure your personal information is always protected.
City of Mesquite Utility Mobile users are protected by:
• SECURE DATABASE: Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.
• BANK-LEVEL SECURITY: Internationally-recognized security standards and practices.
• SECURE ACCESS: Only authorized users can access your account with your secure 4 to 6 digit PIN
• SECURE DATA TRANSMISSION: All data is sent and received with up to 256-bit SSL encryption
• SECURITY PROTOCOL: Your sensitive data is never stored on your device while you are not logged in
We are committed to protecting the privacy and security of your personal information. See our Privacy Policy at http://tiocustomersupport.com/mesquite/android/privacy.html
CUSTOMER SUPPORT
24/7 support is available via phone and email. Contact information is provided in the application.
If you have any questions/comments/suggestions, please send us feedback at androidfeedback@tionetworks.com
NOTE
• This application requires an active Internet connection
• This application has not been specifically optimized to work with tablet devices
• All access and use of this application is subject to and governed by the City of Mesquite Utility End User License Agreement, Terms and Conditions, and Privacy Policy
Despite encountering a few hiccups today, this app takes a no-frills approach to payment.
A great improvement over paying on the city website. Quick and easy once you have your info stored.
Takes the pain out of logging in online
Save a lot of time and hassle
Need better instructions for setting up, but once that's done, it's good.
Water bill
I can pay my bills without waiting for anyone or worrying about time
Smooth, no issues, easy to use!
Very fast payment! Love this app!
Makes paying utilities easy!
Secure and easy to use...pay your bill within 30 seconds!!!
So convenient to pay my bill!!
Basic. Which is what i want in a bill pay app.
Fantastic I really love this app
It works
Rivera
Quick and easy to pay bills
Nice simple app that does the job
No issues, easy to use
Very easy to use!
Better and fast
Ease of service is impeccable
Great app
Makes paying bill so much easier. It's simple, it stores your information. Can make a transaction in under 30 seconds
Payment was easy to make on this app.... The website was charging me a fee.
So much more effective an efficient then having to go into town or get on their website
This is absolutely great I can never get behind with this app
Love the convenience. Once you are set up, it's super easy to pay your bill.
I love the way bill pay works. It is so much easier than before. I agree we should be able to see a breakdown of our bill. Maybe a link can be added.
So as of this month there is now a service fee to pay online with card. But if you use the app it's free. I called the office for help with the setup but they did not know how the config worked. Are we not in 2015?
Very easy to use, just wish we could see break down of bills and not just total due.
Only shows total amount. Need to be able to view entire bill to identify charges. Aside from that it works great.
It's not perfect, but compared to the website or walk in it's so much easier.
It really was easy way better then having to go in every month to pay and easier then the website i like this app alot
I prefer this to getting on the website or paying in person.
Never had a problem paying my Bill its fast and easy
Finally updated to an app. Way better that going through the website.
Awesome
This is absolutely great I can never get behind with this app
by Z####:
The app was easier to use than the website. Except for when it asked for your Account number it was a little confusing.