My Mobilicity Payment App for Android
FEATURES
• Save your Mobilicity accounts and multiple payment methods for quick, easy one-touch payment functionality
• Make payments for your monthly wireless fees
• Top-up your My Wallet account balance
• Make payments anywhere, any time from the convenience of your Android smartphone
• Pay securely using your Visa, MasterCard, or American Express credit cards
• Access account balance and due date information for your Mobilicity account, track payment history and receive payment receipts directly to your email inbox
• Find your nearest Mobilicity location
GETTING STARTED
1. Create User Profile - Enter your Email Address and create an App Passcode to securely access your User Profile (Note: App Passcode must be 4-6 digits and is different from your Mobilicity Online My Account credentials)
2. Add Your Mobilicity Account - Add your Mobilicity account to your User Profile using your phone number and Mobilicity PIN (This is the same PIN to verify your account in-store or when calling Customer Care)
3. Add Payment Method - Securely store your Visa, MasterCard, or American Express credit card to make fast and convenient payments towards your monthly account fee or My Wallet account.
CONVENIENCE FEE
TIO Networks, the app’s payment processor, will charge a $1.00 convenience fee for each monthly fee payment. My Wallet top-ups are free.
ABOUT MOBILICITY (DAVE Wireless)
Mobilicity, Canada’s smart mobile carrier, was created to bring down the cost of wireless with unlimited talk, text and data plans, affordable North American coverage, plus popular handsets and smartphones – without locking customers into contracts or charging extra or hidden fees. Everything Mobilicity does adds up to a better wireless experience, not an expensive one. NOW THAT’S SMART.
ABOUT TIO NETWORKS
TIO Networks is a leading Canadian bill payment processor authorized by your biller to process your payment on your smartphone as well as authorized payment agents.
ABOUT SECURITY
Protecting the privacy and confidentiality of your personal information is our number one priority. My Mobilicity Payment App is fully compliant and certified with bank-level, leading industry standards for handling online financial information to ensure your personal information is ALWAYS protected. For more details, please refer to our Privacy Policy. My Mobilicity Payment App users are protected by:
• Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption
• My Mobilicity Payment App is PCI-DSS Level-1 Compliant – the highest standard of online security
• Only authorized users can access your User Profile with your secure 4 to 6 digit personal identification number (App Passcode)
• All data is sent and received with up to 256-bit secure socket layer (SSL) encryption
• Your Mobilicity account and credit card data is never stored on your device while you are not logged in
ABOUT CUSTOMER SUPPORT
Application support is available via phone and email. Contact information is provided in the application.
NOTE
• This application requires an active Internet connection (e.g. Data or Wi-Fi connection)
• This application has not been specifically optimized to work with Android tablet devices
• All access and use of this application is subject to and governed by the My Mobilicity Payment App End User License Agreement, Terms and Conditions, and Privacy Policy
Everytime I try to add to my wallet it boots me out with an error message that the app isnt responding. Everything about this app is basic and it feels very outdated. Needs major improvement.
This app is rubbish, I am not able to log in at all. The aesthetics of the app are also very terrible. This needs some major updating.
Does what is suppose to. Ready to pay my bill and add to my wallet.
How annoying to have a password for the website, a phone code to call in, and a separate app code. Also, I have to reset the app code every time I want to log in. Terrible design.
Make the app able to be stored on SD storage
Cannot view wallet balance
Barely works, you're lucky if you can even get logged in most of the time, then cross your fingers they don't take a double payment
Worst app ever... It s like if it was made by a 2 years old
Getter "Peer Certificate Error" and then the app closes. Mobilicity, please update your app so it actually works.
Awful app, useless functionalities, constantly crashes on Nexus 5
#1 Wireless Carrier
Encourage downloads!!
Downloaded app and created a profile. Forgot access code and when you try to retrieve it from the login screen the email never arrives. Not even sure who to contact for support. I guess I can create another email account and app profile but why bother.
Easy to use
Liked the feature of paying using AMEX. $1 is charged extra though. Need to create User Profile and whatever is created for web account doesn't work. Transaction proceeded through fine without any issues. I received a mail confirming payment.Hopefully it will be reflected in my account. Unable to make a new payment. Please help!
FINALLY. App to conveniently pay my mobilicity bill. Tx
Cannot view wallet balance
Was going to use this app to make payments bit since they charge $1 fee to male a payment I'll just sign in to the website and pay. Not sure why they charge a fee to make a payment with the app means I'll just uninstall.
To start with, I found the $1 service fee for every payment too much to ask. Secondly, I am storing a credit card with only a 6 digit password? I don't think so. Not worth the risk, and not worth the cost.
This app is long overdue, and now that it is here THIS is what we get? Yikes. Absolutely no account information. I can't even check my balance with this garbage. I am all for budget service providers, bit not budget customer service or apps like this one.
You need to register on this app, even if you have an online account
Yet another Mobilicity password to set up and remember. No functionality that cannot be accessed through the (also terrible) website anyway. It says in the description that payment details are handled "securely" but there's no information on if details are stored locally or on their server, nor on if or how they are encrypted. Worst of all, the small print mentions a $1 "convenience fee" every time you use this app to pay monthly charges.
Free to pay online. Great set up.
Be sure to read the setup instructions before first use. You can't use any existing passwords. I made that mistake.
This app is the trash you cannot even login its control your keyboard and won't let you login it's like your network total failure
Once you figure out that you need to create a user profile by clicking the pink "Create User Profile", you're off to the races. I suggest the initial sign-in screen be changed to make it crystal clear that one cannot use their online credentials - or better yet - why can't we just use our online credentials and not have to remember yet another password!
The app does not work at all unless you have an all number password which mobilicity does not allow. The very basic function that any piece of software needs is the ability to input data. Amazing how that works
Still cannot create profile to sign in. Needs help feature for it if it is not plug and play otherwise is useless
You link your account to it, create a pass code then your don't simple!
Why should I pay $1 fee? Beware it charges you a dollar before you submit payment. I found out when I check my cc statement.
Is the dollar fee necessary?? I was super happy when this app came out now a convience fee of $1 to pay for ypur month just sucks!!!
Easy quick and slick. This app is everything it says! Great download!
Why am I paying the maker of this software a convenience fee?
The keyboard for your password doesn't allow me to input all the characters I need..
This app works great, quick and easy!
Everyone who's giving this 1 star has no brain. You can't use your online password for this app. You need to set up a new pin!
Very easy to access account
Fees!!!!!!
Allow me to see payments made in the past through either prepay or online payments. Provide a phone refresh request button in app (rather than having to call in when datas not working). Decent start but more work to be done.
by Y####:
This updated app made it a sick place for people now. It doesn't work well like the old app. I hope they fix this matter soon as possible or I got to say good bye. Sooner or later.