EPE MobilePay
Free App
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About EPE MobilePay
Looking for a fast and convenient way to pay your El Paso Electric Bill?
Introducing El Paso Electric MobilePay powered by TIO Wallet! EPE MobilePay helps you pay your bills on time and manage future payments from the convenience of your Android smartphone. A convenience fee of $1.95 per transaction is charged by TIO Networks Corp, an authorized payment processing partner of El Paso Electric.
FEATURES
• CONVENIENCE: Securely store and access all of your EPE accounts and payment methods to make quick payments from your devices – you only have to enter your EPE account and payment information once
• ACCOUNT BALANCE: Want to know how much you need to pay? No problem. Amount due information is sent directly to you
• PAYMENT METHODS: Pay using your Bank account, VISA® and MasterCard® credit/debit cards
• SAME-DAY PAYMENTS: Payments are posted within 30 minutes of the transaction
• PAYMENT HISTORY: Payment receipts sent directly to your email inbox and are available to view on your mobile device
TIO NETWORKS CONVENIENCE FEE
• There is a $1.95 convenience fee for each payment, collected by TIO Networks
• Fee covers all transaction costs, including bank fees and credit card interchange
• Avoid the hassle and cost of writing and mailing a check or driving down to the payment office.
ABOUT TIO NETWORKS
TIO Networks is a leading bill payment processor authorized by your biller to process your payment on your smartphone, at self-service kiosks (ZapLink), and authorized payment agents.
ABOUT TIO NETWORKS SECURITY
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do business. You can feel confident that we take the appropriate steps necessary to ensure your personal information is always protected.
EPE MobilePay (powered by TIO Wallet) users are protected by:
• SECURE DATABASE: Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.
• BANK-LEVEL SECURITY: Internationally-recognized security standards and practices.
• SECURE ACCESS: Only authorized users can access your account with your secure 4 to 6 digit PIN
• SECURE DATA TRANSMISSION: All data is sent and received with up to 256-bit SSL encryption
• SECURITY PROTOCOL: Your account information is only on the device while the application is in use; your sensitive data is never stored on the device.
ABOUT TIO NETWORKS CUSTOMER SUPPORT
24/7 application support is available from TIO Networks. Contact information is also provided in the application.
NOTE
• This application requires an active Internet connection.
• This application has not been specifically optimized to work with Android tablet devices.
• All access and use of this application is subject to and governed by the EPE MobilePay End User License Agreement, Terms and Conditions, and Privacy Policy.
Introducing El Paso Electric MobilePay powered by TIO Wallet! EPE MobilePay helps you pay your bills on time and manage future payments from the convenience of your Android smartphone. A convenience fee of $1.95 per transaction is charged by TIO Networks Corp, an authorized payment processing partner of El Paso Electric.
FEATURES
• CONVENIENCE: Securely store and access all of your EPE accounts and payment methods to make quick payments from your devices – you only have to enter your EPE account and payment information once
• ACCOUNT BALANCE: Want to know how much you need to pay? No problem. Amount due information is sent directly to you
• PAYMENT METHODS: Pay using your Bank account, VISA® and MasterCard® credit/debit cards
• SAME-DAY PAYMENTS: Payments are posted within 30 minutes of the transaction
• PAYMENT HISTORY: Payment receipts sent directly to your email inbox and are available to view on your mobile device
TIO NETWORKS CONVENIENCE FEE
• There is a $1.95 convenience fee for each payment, collected by TIO Networks
• Fee covers all transaction costs, including bank fees and credit card interchange
• Avoid the hassle and cost of writing and mailing a check or driving down to the payment office.
ABOUT TIO NETWORKS
TIO Networks is a leading bill payment processor authorized by your biller to process your payment on your smartphone, at self-service kiosks (ZapLink), and authorized payment agents.
ABOUT TIO NETWORKS SECURITY
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do business. You can feel confident that we take the appropriate steps necessary to ensure your personal information is always protected.
EPE MobilePay (powered by TIO Wallet) users are protected by:
• SECURE DATABASE: Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.
• BANK-LEVEL SECURITY: Internationally-recognized security standards and practices.
• SECURE ACCESS: Only authorized users can access your account with your secure 4 to 6 digit PIN
• SECURE DATA TRANSMISSION: All data is sent and received with up to 256-bit SSL encryption
• SECURITY PROTOCOL: Your account information is only on the device while the application is in use; your sensitive data is never stored on the device.
ABOUT TIO NETWORKS CUSTOMER SUPPORT
24/7 application support is available from TIO Networks. Contact information is also provided in the application.
NOTE
• This application requires an active Internet connection.
• This application has not been specifically optimized to work with Android tablet devices.
• All access and use of this application is subject to and governed by the EPE MobilePay End User License Agreement, Terms and Conditions, and Privacy Policy.
All Application Badges
Good rating
Free
downl.
downl.
Android
4.1+
4.1+
Android app
App History & Updates
What's Changed
+ Security enhancements
+ Security enhancements
Version update EPE MobilePay was updated to version 1.1.3
Version update EPE MobilePay was updated to version 1.1.2
More downloads EPE MobilePay reached 10 000 - 50 000 downloads
More downloads EPE MobilePay reached 10 000 - 50 000 downloads
What are users saying about EPE MobilePay
H
by H####:
by H####:
Needs some work. Keeps dropping in the middle of transactions
V
by V####:
by V####:
If I have to pay an additional fee to pay over the phone, online AND via this app... that's bullshit.
P
by P####:
by P####:
Bill Matrix has been a real pain. Am glad this app exists now. Thanks to the brains behind it.
S
by S####:
by S####:
A fee to pay your bill come on now really
T
by T####:
by T####:
About time El Paso Electric arrived in the the 21st century!!! Not a bad start either. I'm impressed!
S
by S####:
by S####:
EP electric charges an extra $1.95 to pay your bill through this service
S
by S####:
by S####:
Why am i paying to pay a bill?
S
by S####:
by S####:
WORKS awesome havent had any issues
S
by S####:
by S####:
Very convenient.. just wish I could see my bill.
S
by S####:
by S####:
Fast easy way to pay my bill, I love it
S
by S####:
by S####:
Need to let customers know this is a the real app for epe.
S
by S####:
by S####:
Great way to pay my bill!! Any time any where!
S
by S####:
by S####:
I love the convenience of paying my bill on my phone.
S
by S####:
by S####:
Easy way to pay my electric bill
S
by S####:
by S####:
Easy and hassle free to pay a bill.
J
by J####:
by J####:
Quick and easy to make payments
S
by S####:
by S####:
Easy way to pay the bill
S
by S####:
by S####:
I love it it's very convenient ...
L
by L####:
by L####:
Love the convenience!
T
by T####:
by T####:
Easy to use and fast
S
by S####:
by S####:
It's good
M
by M####:
by M####:
Fast and convenient
X
by X####:
by X####:
Great app
S
by S####:
by S####:
Very helpful
S
by S####:
by S####:
This is a great app when in a hurry. It charges less of a convenience fee than automated system & post's payments to your electric bill in real time. However, the automated system will give you bill balance info in real time. This app is behind by nearly 1-2 weeks with balance info. Also, this app does not give you the option to credit (overpay) your account....it will give you an error message.
S
by S####:
by S####:
This app sucks. While it does make it easy to pay from wherever I am, it doesn't do very much. I tried to add a new card to make a payment with, and as soon as I hit submit, it told me my session had timed out. Also doesn't show the due date or a breakdown of the charges which is frustrating.
S
by S####:
by S####:
Yes you can't leave a credit on the account and details on the balance and few other stuff aren't available but it does its job to make sure you can pay your bill on time. 4 stars just because I hate that EP Electric charges that damn fee regardless of payment method
S
by S####:
by S####:
I use the app to pay my bills, which makes it super convenient. Other than that, there is no other real use for it. I wish there wasn't an extra charge to pay my bill through the app. Why does TIO get to take $1.95 from me every time I make a payment?
S
by S####:
by S####:
Simple and stable app let's you do all you need easily. I don't understand why I have to pay a fee just to pay my bill. That's that bullshit. Might consider a small one time charge for the app in lieu of a bill payment fee.
D
by D####:
by D####:
I woke give zero stars if posible! Twice this app screwed up my payment! My info never changed yet they said they couldn't find my bank info. EPE charged me $35 for each time the app screwed up. They wouldn't fix it and kept passing the buck. Avoid this app!!
P
by P####:
by P####:
Great for paying online, but you would think that as much money is paid to them, they could afford to not use a third party for payment. Also it is very simplistic
L
by L####:
by L####:
Does a great job, but I agree with others; EPE is big enough to not use a third party or charge a fee. I can go to a payment agency and not be charged a fee; so why should I when I use their app. Just saying....
G
by G####:
by G####:
The app is pretty good, just wish there was a way to pay without the 3rd party fees. Also, when your payment is at a certain dollar amount it makes you split up the payment and then you get hit with two convenience fees.
S
by S####:
by S####:
Hate that there is a fee. Also, the past few months I haven't been able to pay through this app. Keeps saying "bill Needs to be refreshed." Ok, refresh it please so I can pay.
S
by S####:
by S####:
It does all i expect it to do. Poeple complain it doesn't much but what more do you want? A fukkin ride to your cellphone? Fuk off. Great app
S
by S####:
by S####:
Just don't like the fee. It's pointless. Your getting charged to use the app pretty much. But I guess it beats having to go in and pay in person.
G
by G####:
by G####:
App crashed four times before it took my payment. Needs work. Not very intuitive.
Z
by Z####:
by Z####:
Works like it's supposed to
Z
by Z####:
by Z####:
Thank you for making this app and thank you for making it convenient for us busy bodies
by S####:
Needs some work, still rough around the edges. And feels awkward to use. Also needs better and more accessible functionality. But it does in fact to what it needs to, just not as well as it could.