TIMEX Connected

Had the metropolitan for 2 days. Didn't really do a great job of logging my data. Tried to install an update but it won't go past 2% of the installation before I get a 'Gatt characteristic write error.' Now the watch doesn't work at all. Any Ideas?

The app synced to my watch (IQ plus move) the first day and now it says it having a communication error. Tried uninstalling and reinstalling. Still can't sync the watch. Continues to show communication error. Not happy. $149 is way too much for it not to work on the second day. Come on Timex, get it together! Update: Timex made an update and so far everything is functioning the way it should. Timex, the app would be much better if you could add the function to choose how often to sync Instead of only once a day or manually.

The old version used NFC. Great! Tap the watch to the phone and it would sync. New version removed NFC support. The bluetooth syncing is much less convenient. The watch is problematic when you replace the battery. Recommend sending it in to Timex for that (big bother!).

A poor app that is not fit for purpose. I always have problems syncing between the watch and the app; and it really doesn't seem to make any difference if you uninstall and reinstall the app. It's incredibly frustrating as it doesn't allow to do what you've paid a lot of money for it to do. If the app did work, it would be perfect for the non-sporty types would wanted to record their steps etc. A huge shame, and feels like a waste of money and time!

Stopped syncing and no bug fix protocol specified by app. Not sure why Timex soils reputation with this sub par engineering effort.

Wasted hours trying to sync the watch to my phone. Contacted tech support and wasted more time loading/unloading the app and resetting the watch. Returned the watch to place of purchase.

The app stopped syncing after the new update. When I click the sync button it displays instructions but doesn't start syncing

Worked on my old S4 and M8, but Will not sync at all with either of my 2 Metropolitan + with HTC 10. Disappointed.

With the new Android update, my watch won't sync to my phone. I've lost all my past data. Very frustrated that it won't work.

Since last update it seems harder to sync. Instructional pop-up comes up and doesn't appear to change. Behind the scenes it does.

After three weeks this app doesn't sync with my Move 50+. I'm never buying a Timex watch of this type again

Hi my phone lenovo a7000 does not connect with my timex ironman classic 50

Does not sync with my Sony Z5 Premium. Classic move 50+

Not work with Moto G4

It didn't connect to my phone (one plus 3T)

Did not connect with oneplus one and 2.

Why can't I sync with Google fit?

Failed to connect after initial setup. Factory reset watch by holding both buttons down until arrow hand does a complete circle. Takes a bit. Works fine now, connects every time. Almost returned the watch. TIMEX, tell your customers to reset their watch!!! BTW using Galaxy Note5

The app no longer syncs with my phone, despite following the instructions provided by customer service. This is really annoying as the watch is useless. Edit: The watch sync fine with an ios device

Useless! Won't sync any more. Timex is crap!!!! :(

Total crap. It will not sync with my Metropolitan +. Now I've got an expensive watch with none of the promised features.

Useless. Does not sync with my Galaxy S7. Classic move +

This app cant find my metropolitan plus in my galaxy active 6

Can no longer connect to Sony m4 Xperia. Reset to factory settings on watch and uninstalled app followed by reinstall still no joy. Lost all data for last 5 months. Is the older version available anywhere?

Жесть, приложение не подключается к часам или чсасы к приложению я не знаю, но часы обнаруживаются телефоном без проблем. Xioami redmi note 3 pro

Since the new update now works but only sometimes

Doesn't connect to runx50

Worked for a couple days then stopped syncing. I tried deleting the app and starting over but still nothing. Now I have a great watch that tells time and percentage of my goal for daily steps but that is it. Can't see the distance, numerical steps, or sleep tracker. The date isn't a big deal but the rest is what I bought the watch for.

After initial problems finding the watch and syncing it worked for about 4 hours. then the app stopped. then I uninstalled it and reinstalled it 6 times trying to get the watch to sync . App either can't find the watch or finds it but wont sync. overall, will NOT sync..worked for two days then stopped syncing again. tried all those corrections, app still doesn't see the watch, or the app stops, or the phone doesn't identify the watch as a BT device at all.

When I first bought my Classic 50 Move and synced it with the app, it worked flawlessly, but since a couple weeks, it just doesn't work. I'm a very big fan of TImex, and I still can live without connect the watch to the app, but the abilities to sync my appointments and workouts was the main reason to replace my old ironmans (now my kids use them). Please kill those bugs. Thanks

Downloaded the app & connected to watch. Will not sync nor connect at all & never has since initial connect. I updated app, deleted app & reinstalled the app, and even tried deleting the watch to try reconnecting; nothing works. I thought this was a great birthday present for a total of one day. Super bummed & a bit angry.

After many hours was finally able to sync phone and watch. Go to resync/ calibrate the watch and app won't allow. Attempted to uninstall/ reinstall app and now watch will not sync if app. Would be awesome product if the app wasn't such a b!tch and would sync instead of asking to retry. And after numerous attempts, BT on phone shows connected to watch but app is not syncing.

The watch is amazing- good job Timex. But.. The app is almost useless as it did not even connect with my Metro+. So, please delete this application and remove the app connectivity feature from your sales propaganda if you don't have the brains to deliver even a low quality stable version. Also, please tell me, where I can get my refund as I believe I have been mislead in buying your watch and to not give what you promised with a 8000 buck product is unacceptable.

From last two week I am unable to sync my watch with the app. It says watch return error. Even I updated the app. Kindly resolve the issue.

Initial sync and set up was fine and it updated firmware too. After that not able to sync.. BT is ON for 10 sec only and phone app time out without syncing.. it really sucks... Big brand and worst application

I can not get the software to recognize my metropolitan+ watch on my android phone (android v. 6.0.1). It worked on Tuesday the 20th of December 2016 but not since then: today is Thursday the 22nd of Dec 2016.. I have tried two different methods told to me by Steve Abouem. Neither one worked. I have also installed the software on my Apple iPad and it works there. I would like the software to work on the phone again like it did on Tuesday. If the watch and the software won't work together then what I have is an overpriced watch that is too thick. Daniel B. Rea

1st time out of the box it connected right up, synced and was working great, 2-3 hrs later and it wouldn't sync. 2 Days later and This app is driving me nuts! I received this awesome watch for Christmas and I have spent more time installing and uninstalling and reinstalling and trying to connect then I care to talk about. I love the watch but not being able to use the app and all the functions pretty much means I have a regular watch. PLEASE FIX THIS APP I would love for it to actually work as it should so I and others can enjoy it for it's intended use.

I find the watch tracking to be accurate, the syncing to be reliable (though I had to factory reset just once early on when sync broke) but I miss the ability to share my data.

Got a Metro + watch for Xmas and have spent more time trying to sync without success. The watch & app sync for setup initially and never synced since! Not the user error but an app issue as others are having the same problem. Timex fix this app.

Revised to 4 stars as I have now got the app working on my kindle fire tablet. Although the app isn't available on the Amazon market place it is possible to side load it. I get why people are leaving low marks for an app that won't sync but why leave low marks for "not enough functionality?". Didn't you read about it before your purchase? If you want more options get a fitbit!