New Look for Android
Have to agree with the comments below. This update us awful! This used to be my favorite clothes shopping app, it made everything really was. You could refine your search, put things in your with list then compare and buy. It is definitely much harder to use and I dare say I will be spending less money on your products now you have made it harder.
Where are the favourites? It was one of the only reason I loved the app! I good search on the go and buy whenever I was ready... How do we save our favourites? Also the app goes back to home as soon as we reduce it. Very unpractical. Update with appropriate options and I'll consider keeping the app and changing the review. Regards
Why change a good app, the new app has no wishlist and I cannot login to my account. I loved the wishlist as it means you don't have to scroll through loads of pages again to find what you were looking for. Not happy, please add wishlist again
I liked the app before it was updated and everything i had in basket is gone and it's more difficult to navigate around. Some items of clothing i was going to buy are now gone and they were in stock.
Really bummed you removed the wish list defiantly my favourite part of the app. I also dislike the loss of the drop down menu which made it easy to find what you're looking for. So far not great! PLEASE BRING BACK WISHLIST that would make a vast improvement!
I cannot find how to log into my account, so i cannot use my delivery pass. The wishlist is gone and like other's have said all saved items are gone . Last app was better, going to have to use web browser instead. Useless!
The new app doesn't let you refine your search and you just have to explore the entire app for what you're looking for. The search bar doesn't work half the time also. The wishlist is gone and the app keeps crashing. Can't be bothered shopping using this app anymore
Did you even test the updates on real customers? Everything has changed I can't log in before I place an order, my delivery pass isn't showing up and overall you've made it very plain and simple but somehow made it harder to use. Where is the wishlist? When items are in your basket you can't then click them to go back to product details. Just wow
Absolutely awful. How on earth is an upgraded app worse than the original, shouldn't it be an improvement? No wish list? All my saved items gone. My discount has gone, awful to navigate around, difficult to find things, whole app makes no sense and is the opposite to user friendly. Will be deleting it unless it is put back to what it was!
My favourite clothes shop has ruined it's app, very disappointing. No favourites!! Id take note of all the complaints and change it
The previous app had a place for favourites which has been taken away in the new update and I find the new layout is more difficult to manoeuvre, should've left the app as it was
New update is not good. Can't log onto your account and no more favourites. Save your favourites then you don't need to try find t It again when ready to buy. Big mistake removing it
Just updated this app lost everything that was in my basket plus my discount code, tried to find the things in my basket to put them back in, none of them are there to buy!!! Very disappointed, will buy elsewhere.
Slow, slow, slow. Exactly like the website version.
App is slow since the recent update. No wishlists. Search not recognising what your searching for. Used to shop new look app regularly but not impressed with it at the moment.
No longer let's you log in to your account and save things to your wish list ☹ disappointed!
Since the update you can't see the clothes in full view...I have had to go back to the website. Cutting the pictures was a bad idea u can't buy something without seeing a full picture of it. Very frustrating
Love the new design. Although why you got rid of the wishlist service i will never know. Bring it back and my review will be 5 stars!
Ruined what was a good app, favourites gone, can't log into account, hard to navigate and find what was once easy! Please reinstate last version urgently!!
What on earth have you done? This new app is absolutely awful. Bring back the old one. My wishlist has gone. It's not as easy to navigate at all
I can't sign in without going to checkout, I can't access my favourites or add anything to my favourites, and when I go to checkout it doesn't register that I have a delivery pass. So I'd be charged for delivery. Completely useless. May as well use the website. Why pay to upgrade your app to make it obsolete? Will delete if there's no change.
Dreadful after the update. It was much better before.
Removed wish list option and cant do anything with your acct. No recent orders. Track orders etc.. pls revert back to orev version
it's awful to navigate now, best bit was the wish list/ favs and now that's gone I can't even log in and can no longer zoom on pictures, I don't get how you could take a great app and mess it up :/ doesn't make browsing enjoyable at all it's more effort than it's worth
What the f**k! This new update sucks! My wishlist has disappeared! So annoying!!! Sort it out new look honestly...
From I update it, it don't work properly when you try to refine your search it does not bring up what you are looking for it is quite annoying as I was very happy with the old version
Why has the wish list been removed? Found that useful.
Absolutely rubbish since the update. Get the old app back!
This app is awful do not get it
Where has the wishlist gone? Lost all my list and my delivery pass?!
The normal website is better. You have to update it and sometimes you can't login in. It saves my wishlist.
uninstalled since update. wish lists have completely gone, why mess with a good thing??!
Where's the wish list gone was good before
Absolutely rubbish new app.
Can not log in to my account and can't find my favourites
Where's my wish list and my staff discount??
Best thing about the app was the wishlist and now it's gone in the new update.
Best retail app I've ever seen
Needs the favourites/wishlist back!!
by B####:
Absolutely awful since you have updated this app. Am unable to log into mine, let alone any account. Wish lists have gone and the app has crashed five times within the last fifteen minutes of me trying to make a purchase. Will not be bothering with the online service for your store again as such a hassle!!