My Thomson Holiday Packages, Flight Deals, Cruises for Android
In the App name it mentions Cruises and then in a subheading in the "Help menu" it explains you cant use the app for cruises!? Don't understand that at all.
The app won't even let me log in despite the log in details being correct. Emailed the app support and got an auto reply saying their usual reply time is 7 days. Massive waste of time, don't bother!
Says cruise but doesn't work for cruise east of time
App not responding. Waste of time installing it. Not impressed.
Absolutely awful. Never opens... I just get told "my Thomson app keeps closing'
Its not bad but last time i went away in october 2016 there was a check list which i found reali usefull but its gone now ☹
Why can't I see my boarding passes. We are flying in a few days to Florida?
Says on title for cruises but can't use for this so why put it in the title??!!! Uninstalled.... pointless
Every time I put our details in it just won't open. Have deleted it twice still not working.
Good for checking your holiday itinerary and flight status. Also good for adding extras. Don't rely on this 100% like anything double check.
The back key takes you back to the beginning and you loose everything you have just searched for
Absolutely useless app, don't bother with it!
Does what it is meant to. Easy to use.
Does not work with cruise and stay
Terrible doesn't let me log in
Downloaded this app and it doesn't recognise my account number and won't open, useless.
Went to check flight times and lost search.
States it can be used for cruises BUT IT CAN'T TOTALLY POOR APP
Found the app to be very useful on my recent holiday
Great for reviewing holiday details you'll need
Found it very useful l9ved the countdown and weather
Great
Can't log in to retreive my mobile boarding pass. Tried updating/reinstalling but still nothing.. Now i have to look to for somewhere to print it off, while on holiday, ridiculous... Useless app, first and last time I'll be booking with you.
This app's ok but could do better..... I would like: The search options to stay until cleared; The ability to 'swipe' away the hotels I'm not interested in. Thanks
MISSING KEY FEATURE - ALLOW PEOPLE TO BE MAKING ADDITIONAL PAYMENTS TOWARDS THEIR HOLIDAY --- EVEN SHOW US ATLEAST OUR PAYMENT SCHEDULE AS REMINDER ON A SEPERATE TAB - REVIEW AND PAY
Great Search features let down by flakey performance ,lock ups, and general slowness
So mainly it is garbage, because the website is garbage! Thomson.co.uk/flight only loads as text on all my devices! How can you search or book a flight. How are you still trading!!!???
Booked a cruise and app doesn't work like my previous holidays
Tried logging in with my holiday booking. Doesn't work. Brilliant app.
Can't even log in
Doesn't work
Everything made easy
Brilliant app
Downloaded this app on the assumption I could check in and have my boarding passes on the app. After hours of trying to work out how to check in via the app (this functionality does not exist), I then checked in on my pc. As per the description, the boarding passes don't actually appear after checking in - I'm now going to have to find a printer somewhere to print off the old school passes that have been emailed. Pointless app and offers no convenience like other companies apps do
Not impressed with this app. Apparently I can use it to check in (I couldn't) and use it for my boarding passes, except that I can't see them so I can't.! So what's the point of the thing. Easy jets is so simple, why isn't this? Emailing the support is no use either as they don't get back!
Rubbish since updating. Everytime I click on transfers to check when I'm getting picked up/dropped off, the app crashes. I gave it 5 stars before this happens and now I can't even check when my coach is picking me up. Sort this out and I will remove this comment and give it 5 stars once it's working properly
Well, after using this app the last 2 years, it now won't work for our holiday next year. Why oh why are Cruise holidays, on a Thomson ship, not allowed on the app?? Absolutely ridiculous.
Poor app functionality doesn't work. I.e. should be able to see excursions, however doesn't work. No boarding pass functionality. Extras such as booking parking or ordering currency also don't work. Basically a glorified countdown clock. Disappointing.
Used this app for many holidays and always found it useful and convenient. Sorry to hear other users struggle with it but I've never had any problems using my Samsung galaxy phones
by K####:
HORRENDOUS APP! Recently went to Kefalonia and used the app to find the time of coloration for our transfer. It said 5:30 and we were delighted to discover it had left at 4:25... We had to get taxis to the airport. Me and my girlfriend are a young couple and the Thomson rep treated us like we were stupid and said "oh you should never trust the app". Then why does this feature exist?