Texecom Engineer App
$6.28
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About Texecom Engineer App
Before installing the App, please read the details below as this contains important information about the App.
If you experience any problems with the app please email apps@texecom so we can help you resolve the problem.
Connect to Premier 48 - 168, Premier Elite 12 - 640 and Premier International 412 - 832 control panels using your Android Phone or Tablet.
The App requires a ComIP, ComWIFI, ComGSM or Chiron IRIS module connected to a Premier or Premier Elite control panel *
Features include:
Virtual Keypad.
Access your system from the keypad as if you were using a real keypad. New Basic Portrait Keypad available.
Smartkey / Basic Arming
Allows you to arm, part arm, disarm and reset you alarm system. It also allows you to activate up to 3 outputs (control panel dependent) which can be used to control lighting etc. If 'Basic Arming' is enabled, you will be able to activate up to 8 outputs (control panel dependent).
X10 Control
Allows you activate up to 8 X10 devices (control panel dependent) which can be used to control lighting etc.
Event Log.
View up to the last 500 log events.
Zone Status.
View the status of zones and omit zones.
Panel Status.
View panel type, firmware version, panel voltage and current consumption (control panel dependent).
Tools.
Anti-code reset. Generate protected UDL passcode.
Sites profiles.
Add and delete an unlimited number of pre-defined site profiles.
Start Screen.
Select which screen the App starts on, Menu, Smartkey, Keypad or Anti-code.
Push and Email Notifications *
Receive information from your panel regarding its status via push notifications or email. Registration for the service is required.
IP Cameras
View and record up to 4 IP cameras. Includes PTZ controls.
Open URL
Pre program up to 4 URL addresses that can be opened at the touch of a button.
Supported Languages.
• Bulgarian
• Czech
• Danish
• Dutch
• English
• Finnish
• French
• Norwegian
• Portuguese
• Slovak
• Spanish
• Swedish
Log In
User Name: Master
Passcode: 123456
Unlocking
Please note that this app has been designed to be used by installation engineers. Access to engineering tools menu which includes Anti-code, Protected UDL generation will only be available once the app is unlocked. To unlock the app, go to setting, help and select 'Unlock App' then follow the instructions on the screen. Unlocking of the app will be allowed for genuine installation engineers only after validation has been performed. A unlock code will not be provided to end users.
The App will still function as an advanced user App if it is not unlocked.
Terms and Conditions
The Engineer App (the App) allows you to exercise basic control and run diagnostics of your alarm system including, but not limited to, arming, part arming, disarming and resetting your alarm system. These terms and conditions relate to the App and govern your use of the App with Texecom Limited (Us, Our, We, or Texecom). Details of these terms and conditions can be found at http://www.texe.com/Disclaimer_MobileApps_Android.pdf. By downloading the App you agree to be bound by these terms and conditions.
To ensure the very best user experience, please make sure your control panel has the latest firmware.
* Push notifications can only be send using Texecom communicator modules.
If you experience any problems with the app please email apps@texecom so we can help you resolve the problem.
Connect to Premier 48 - 168, Premier Elite 12 - 640 and Premier International 412 - 832 control panels using your Android Phone or Tablet.
The App requires a ComIP, ComWIFI, ComGSM or Chiron IRIS module connected to a Premier or Premier Elite control panel *
Features include:
Virtual Keypad.
Access your system from the keypad as if you were using a real keypad. New Basic Portrait Keypad available.
Smartkey / Basic Arming
Allows you to arm, part arm, disarm and reset you alarm system. It also allows you to activate up to 3 outputs (control panel dependent) which can be used to control lighting etc. If 'Basic Arming' is enabled, you will be able to activate up to 8 outputs (control panel dependent).
X10 Control
Allows you activate up to 8 X10 devices (control panel dependent) which can be used to control lighting etc.
Event Log.
View up to the last 500 log events.
Zone Status.
View the status of zones and omit zones.
Panel Status.
View panel type, firmware version, panel voltage and current consumption (control panel dependent).
Tools.
Anti-code reset. Generate protected UDL passcode.
Sites profiles.
Add and delete an unlimited number of pre-defined site profiles.
Start Screen.
Select which screen the App starts on, Menu, Smartkey, Keypad or Anti-code.
Push and Email Notifications *
Receive information from your panel regarding its status via push notifications or email. Registration for the service is required.
IP Cameras
View and record up to 4 IP cameras. Includes PTZ controls.
Open URL
Pre program up to 4 URL addresses that can be opened at the touch of a button.
Supported Languages.
• Bulgarian
• Czech
• Danish
• Dutch
• English
• Finnish
• French
• Norwegian
• Portuguese
• Slovak
• Spanish
• Swedish
Log In
User Name: Master
Passcode: 123456
Unlocking
Please note that this app has been designed to be used by installation engineers. Access to engineering tools menu which includes Anti-code, Protected UDL generation will only be available once the app is unlocked. To unlock the app, go to setting, help and select 'Unlock App' then follow the instructions on the screen. Unlocking of the app will be allowed for genuine installation engineers only after validation has been performed. A unlock code will not be provided to end users.
The App will still function as an advanced user App if it is not unlocked.
Terms and Conditions
The Engineer App (the App) allows you to exercise basic control and run diagnostics of your alarm system including, but not limited to, arming, part arming, disarming and resetting your alarm system. These terms and conditions relate to the App and govern your use of the App with Texecom Limited (Us, Our, We, or Texecom). Details of these terms and conditions can be found at http://www.texe.com/Disclaimer_MobileApps_Android.pdf. By downloading the App you agree to be bound by these terms and conditions.
To ensure the very best user experience, please make sure your control panel has the latest firmware.
* Push notifications can only be send using Texecom communicator modules.
All Application Badges
Paid
app
app
Android
2.3.3+
2.3.3+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Event Log Issue fixed
Smartkey on International panel fixed.
Push issue fixed.
User Areas issue fixed.
Event Log Issue fixed
Smartkey on International panel fixed.
Push issue fixed.
User Areas issue fixed.
Version update Texecom Engineer App was updated to version 2.0.5.51
Version update Texecom Engineer App was updated to version 2.0.5.46
More downloads Texecom Engineer App reached 1 000 - 5 000 downloads
Price update Price changed from $6.18 to $6.28.
What are users saying about Texecom Engineer App
N
by N####:
by N####:
Worked for 2 weeks but now crashes on every attempt to connect. Uninstalling, clearing cache etc makes no difference.
N
by N####:
by N####:
Just keeps crashing, could do with user friendly documentation, and response to crash reports.
N
by N####:
by N####:
Crashes all the time misses, notifications, it's ugly and unreliable
P
by P####:
by P####:
It is working, but keeps crashing on Android, no problem on Iphone
L
by L####:
by L####:
Zone status and stuff is nice but I wish it would be included in the free one
N
by N####:
by N####:
Love the app...just got push notification working...thanks Texecom
T
by T####:
by T####:
Works great sometimes but constantly crashes. I keep sending crash reports but no response yet.
E
by E####:
by E####:
Keeps on crashing messages are now garbled Every time I try to open application it displays sorry Texecom application has to close. Really disappointed wasted my money
T
by T####:
by T####:
Does not retrieve latest event logs from panel since last update.
S
by S####:
by S####:
Great app. Samsung Note2&3 no issues? Used since first release. Request.........Just increase nr of cameras to 16.
T
by T####:
by T####:
Cannot display hungarian national characters (Elite88 3.00 LS5). Only one client can connect at the same time. The communication is not encrypted. The encrypted UDL can be stolen easily. UNSECURE!
R
by R####:
by R####:
...but needs a lot more work. Reccomended improvements: retreive and display zone /area text from the panel automatically, custom notification sounds for seperate types of notifications (so that a loud alert can be set for alarms to allow user to take immediate action), or quiet alert sound for open/close. Also notifications don't always come through.
A
by A####:
by A####:
Constantly crashing now and can't even get program to load now. ..... same as others, I keep sending reports but no answer
S
by S####:
by S####:
Finally I can rename the zones so I don't have to remember which number is which area
S
by S####:
by S####:
Novel
R
by R####:
by R####:
Keypad works OK - a bit small on a phone but OK on a tablet. Can't get the SmartKey function to work at all - it connects and logs in, but then says the app has failed and has to close - tried on several Android devices and all have the same issue (Premier 48 V9.02) so it should be compatible - hopefully some updates will cure this (and some other issues) *Update* Contacted Texecom and upgraded my panel to V10 and everything works OK now, seems to be an issue with V9.02 on my Premier 48 panel - excellent s
E
by E####:
by E####:
Works on iPhone/pad download onto android and can't get passed login keeps saying user name password incorrect. My colleague has done the same and had same problem. Has anyone else had the same issue.
S
by S####:
by S####:
Love the app...just got push notification working...thanks Texecom
O
by O####:
by O####:
With the new version!
G
by G####:
by G####:
Just tried the new updated version of the app its brilliant, the new basic keypad is so much easier to use, and new push notifications too!
S
by S####:
by S####:
Old version usually crashed but not so often. So been acceptable. New version crashed even more times and sadly it does not allow to unlock app. So my customers are missing out on anticode generation... Texecom return old working app!!! Every time trying to go to unlock it crashes....
M
by M####:
by M####:
Read the description first... NEED an app for premier 48. PC login works but smart phone connection is lost with a com 1 error. Fix this then app is really versitile.
X
by X####:
by X####:
Great for walk testing seeing zone statuses on my phone screen, photo of full keypad is too small on phone but would be okay on a tablet.
U
by U####:
by U####:
Cheap and very useful app. I use it with all panels including the 640, and it has saved several visits to sites.
Y
by Y####:
by Y####:
Earlier version was good, but unfortunately this is broken in several ways. Missing buttons make parts unusable; can no longer quit App and tends to crash device pn startup. Wish I could go back a version, or at least file bug report!
K
by K####:
by K####:
Great app, great panel. Could have even more programing and diagnostics simplified in app
K
by K####:
by K####:
Great for walk testing seeing zone statuses on my phone screen, photo of full keypad is too small on phone but would be okay on a tablet. Grr update has wiped all site details and can't exit app with back key.
K
by K####:
by K####:
I should have read the whole description as half the app isn’t available unless you’re a registered installer. I found this app to be a little temperamental with the comip module. God knows what the developer was thinking when they designed the mini panel. No good if you have fat fingers and small screen. I feel the Smartkey screen is a little cryptic with the colored dots. Overall waiting for the next release.
L
by L####:
by L####:
Keypad works OK - a bit small on a phone but OK on a tablet. Can't get the SmartKey function to work at all - it connects and logs in, but then says the app has failed and has to close - tried on several Android devices and all have the same issue (Premier 48 V9.02) so it should be compatible - hopefully some updates will cure this (and some other issues) *Update* Contacted Texecom and upgraded my panel to V10 and everything works OK now, seems to be an issue with V9.02 on my Premier 48 panel - excellent support from Mark and Wayne at Texecom
I
by I####:
by I####:
This App is excellent for Texecom panel engineers, but I would like the remote keypad to use the version with text on the buttons rather than symbols and also the anti-code replies, being green on grey are a bit difficult to read. Maybe the keyboard type and text colours could be user options in a latter version of the app?
K
by K####:
by K####:
Here's what I want to see. 1 larger keypad. 2. I have a USB OTG adapter. So I can plug in the standard USB lead. Let me connect that way without the IP module. Or is this a ploy to sell more IP modules
W
by W####:
by W####:
Earlier version was good, but unfortunately this is broken in several ways. Missing buttons make parts unusable; can no longer quit App and tends to crash device pn startup. Wish I could go back a version, or at least file bug report!
U
by U####:
by U####:
Great for walk testing seeing zone statuses on my phone screen, photo of full keypad is too small on phone but would be okay on a tablet. Grr update has wiped all site details and can't exit app with back key.
U
by U####:
by U####:
I should have read the whole description as half the app isn’t available unless you’re a registered installer. I found this app to be a little temperamental with the comip module. God knows what the developer was thinking when they designed the mini panel. No good if you have fat fingers and small screen. I feel the Smartkey screen is a little cryptic with the colored dots. Overall waiting for the next release.
M
by M####:
by M####:
Keypad works OK - a bit small on a phone but OK on a tablet. Can't get the SmartKey function to work at all - it connects and logs in, but then says the app has failed and has to close - tried on several Android devices and all have the same issue (Premier 48 V9.02) so it should be compatible - hopefully some updates will cure this (and some other issues) *Update* Contacted Texecom and upgraded my panel to V10 and everything works OK now, seems to be an issue with V9.02 on my Premier 48 panel - excellent support from Mark and Wayne at Texecom
Q
by Q####:
by Q####:
This App is excellent for Texecom panel engineers, but I would like the remote keypad to use the version with text on the buttons rather than symbols and also the anti-code replies, being green on grey are a bit difficult to read. Maybe the keyboard type and text colours could be user options in a latter version of the app?
U
by U####:
by U####:
Here's what I want to see. 1 larger keypad. 2. I have a USB OTG adapter. So I can plug in the standard USB lead. Let me connect that way without the IP module. Or is this a ploy to sell more IP modules
by N####:
What is the point in this app it just crashes and you can't do anything with it,