Wellness Coach

Had a blank screen for months, fixed it by clearing the storage data of the app (i had to seek through ratings and Google translate the support's answer in french). After trying to re-register, at the final step got an error. I can't believe this total disrespect towards users.

A lot of the function doesn't work. Can't set targeted weight, lots of the buttons isn't align and doesn't work. And the app is really slow.

bluetooth connectivity flat out doesn't work, making the app useless

Still not sorted. Please respond in English. Thank you.

Cannot create account in app. Cannot use the scale function.

Doesn't load since update

Does not connect with the scale.

Why to make work the Bluetooth connection the app need to have access at the location, camera, data on my phone... In addition if we want to have additional profile we need to create different account... Thank you for the privacy of my account and all the information recorded...

App not working - blank white screen. Please sort

Why aren't you solving the problems with this app? I have been in touch many times and nothing improves. There's no excuse when you are made aware. Still selling overpriced scales as that's all they are at the moment

It could be a fantastic priduct but has too many flaws unfortunately. Entering your own nutrition can be awkard as its a sliding scale and selecting the correct number is awkward. Let me enter numbers please. Now everytime i use my recipe book keep telling me one or more fields is incorrect. All fields are entered but error error error. Fix it make it user friendly. This is an expensive product I expected better. Now i understand why companies are withdrawing the product from there shelves.

Purchased a set of Connected scales to assist in our fitness program. The app and BT connectivity should allow us to monitor our progress, but the app is stupidly poor. After setting up 2 phones, we weighed ourselves and noticed that our target weight are stupid values. After checking our profiles I noticed that wgt hgt and waist values had changed, after resetting to the correct values and saving, my height changed to 298 inches and my target wgt became 24lbs pure stupidity. You need to sort this urgently

The app should calculate BMI but I can't set my height. It randomly sets my height to 26 inches making my BMI off the scale. I found setting my height to 186 inches helped. It's therefore confusing cms and inches. It still randomly resets. By trial and error, I found out that it only supports Kg and Metres although it has the pounds and feet/inches option. More recently it refused to start to reinstalled. Its full of bugs,

I've downloaded & provided my person info, but now only receive 'a problem has occurred when I try to start using the app'.

Why do you continue to advertise this app on your website, it simply doesn't work. Shame as the scales as great

Can't even create an account so I basically just have severely overpriced scales now. Not happy.

Pas terrible., Ça marche vraiment mal, fonctionnement pas clair, plein de bug.

The app is very poor. Have to fiddle around to get it to sync. Should sync automatically when the app is open just like a car and phone. Good job it's free!

application doesn't start, all I have is only an infinite loading. the website is down for more than a week. rust on peace.

This app never works!

Why doesn't it pair with samsung s7 edge??

Really the app is full of bugs. How can this be possible that those obvious bugs have not been solved yet. I am really looking forward to the next version. One example is the target weight. You can see it in the screenshot. (Target weight vs actual weight and weight still to lose in red)

For the past 2 days when I try to log in it says error please try again later it will not open I have spent money on this products and I cant get my information please can you fix it

I cannot log into the app. Please could you fix it otherwise it leaves the product we've brought void. If wet didn't want an app to help track wed just get a cheap one that had a spinning Dial and not a digital one!!

When the app actually launches and when servers available it still is rubbish. Does not retrieve data from devices on an occasion it connects to them. Makes the devices very expensive. Plenty of weighing scales out there without Bluetooth at a fraction of the price. Support email bounces back. By far worst rated app on my device. 1 star, 1 too many.

Works a couple of times and then on subsequently opening just says "loading". Shame as a good product when it works.

Doesnt do half of what it supposed to do !

It keeps telling me to try later.

Doesn't store height or waist size so will never give an accurate BMI. I shouldn't need to email customer services as enough people have cited this as a common problem.

I can not see no body fat no water no body muscle . Junk junk . I just wasted my money on the scale.

The app should calculate BMI but I can't set my height. It randomly sets my height to 26 inches making my BMI off the scale. I found setting my height to 186 inches helped. It's therefore confusing cms and inches. It still randomly resets.

Bluetooth on scale turned off after 1st attempt to connect. Now doesn't work at all...only thing it will measure is weight...nothing else

The app works. The scale and tensiometer I bought, both seem accurate, however the scale seems to transmit the info to whatever profile is loged in at that moment or later - It should put the info in a queue and let the user decide for which profile to add that entry if it cannot determine that by itself. That said, I do think both devieces are worth about 40-50$ each. The scale does measure the muscle, water, fat and bone, and after the update, it keeps a history of them so +1 star from me.

Doesn't show fat/bone/water mass only the weight even if it said it would show all (webcoach easy view) i just got robbed.

Unable to sync for two days. App keeps locking or not even loading. Getting really fed up with it. Sort it out now

Bought the band for my son and the app worked Ok for 1month but does not sync anymore. Possibly due to android update. App also crashes very easily. The band works fine but the app is very poor.

It keeps telling me to try later.

I use this with the fitness tracker & the scales. The data from both pull through OK & track correctly on the relevant graphs, including the water, fat & muscle ratios that others have said weren't tracking. It can take several days for the steps data to pull through. It crashes, a lot. It will not store your height or update your weight in the profile section, instead it just makes it up, which renders the BMI & therefore weight target useless. It is useable but could be better, app lets the products down

The reason I bought this over the fitbit scales was because it reported that I could get a measurement of fat, water and bone mass. No such luck. Do not buy.

This is rubbish. It constantly locks up and forgets the previous settings. Don't bother