HappyFox -Your Mobile Helpdesk
Free App
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About HappyFox -Your Mobile Helpdesk
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
The HappyFox Android app brings in mobility to your existing HappyFox accounts!
With the HappyFox app, you can:
Access your support tickets on mobile
Quick access to “My Pending” tickets list
Filter and view tickets by Categories and Status
View complete Ticket Details and Ticket History
Respond to customers quickly by adding Ticket Updates
Add Private Notes to collaborate with other support agents
View a Dashboard for data on important tickets
Download the app for free and get the power of HappyFox on your Android.
Your HappyFox tickets at your fingertips. Literally!
Note: You must have a HappyFox account to be able to use this app.
Sign up for a 30 day free trial at www.happyfox.com
The HappyFox Android app brings in mobility to your existing HappyFox accounts!
With the HappyFox app, you can:
Access your support tickets on mobile
Quick access to “My Pending” tickets list
Filter and view tickets by Categories and Status
View complete Ticket Details and Ticket History
Respond to customers quickly by adding Ticket Updates
Add Private Notes to collaborate with other support agents
View a Dashboard for data on important tickets
Download the app for free and get the power of HappyFox on your Android.
Your HappyFox tickets at your fingertips. Literally!
Note: You must have a HappyFox account to be able to use this app.
Sign up for a 30 day free trial at www.happyfox.com
All Application Badges
Free
downl.
downl.
Android
2.3+
2.3+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Bug fixes and UI improvements
Bug fixes and UI improvements
Version update HappyFox -Your Mobile Helpdesk was updated to version 2.2.1
Version update HappyFox -Your Mobile Helpdesk was updated to version 1.8.5
More downloads HappyFox -Your Mobile Helpdesk reached 1 000 - 5 000 downloads
Version update HappyFox -Your Mobile Helpdesk was updated to version 1.8.1
What are users saying about HappyFox -Your Mobile Helpdesk
Y
by Y####:
by Y####:
Push notification is useless. I get them so late that I had to use our original help desk email system. Apparently, this app only works on the weekends. I get very few notification on new tickets or replies in the weekdays but it blows up my phone in the weekends.
X
by X####:
by X####:
Would love to set a default statuses. Would love for it to stop bothering me for a review. Would love for it to stop randomly logging me out. But I guess I'll just deal with it.
Y
by Y####:
by Y####:
Need more options, like being able to merge tickets etc. Overall, not too bad.
Y
by Y####:
by Y####:
Lets me to respond to tickets on the go with the sleak UI which is all I needed.
W
by W####:
by W####:
Constantly have to login to see ticket information and cannot view knowledgebase articles.
C
by C####:
by C####:
Cool app
L
by L####:
by L####:
Straight forward and easy to use.
N
by N####:
by N####:
The only negative is that I cant see any report from the App. Apart from that excellent App.
R
by R####:
by R####:
Too much orange in sign in page. Easy to view and reply tickets!
O
by O####:
by O####:
Fantastic
I
by I####:
by I####:
I had previously given 5 stars, but the app will not stop bugging me for a rating (even after I already rated it)... 1-star is what you get for this intrusive nagging. Fix it to get your stars back...
N
by N####:
by N####:
Wobbly mobile app betrays great desktop experience. Nice UI, but key usability problems that make it effectively read-only: - No landscape mode (at least on Galaxy Tab A)--can't work w/ external keyboard - "Field empty" error when adding updates or changing status when all fields are filled prevents ticket updates.
U
by U####:
by U####:
Can't seem to change ticket category from app. Also would be good to be able to access knowledge base from app.
Z
by Z####:
by Z####:
Too much orange in sign in page. Easy to view and reply tickets!
U
by U####:
by U####:
Easy to use
U
by U####:
by U####:
Straight forward and easy to use.
U
by U####:
by U####:
Quick and nimble. Lovely aesthetics. Brilliant execution.
C
by C####:
by C####:
Best app for IT Dept / Helpdesk, user friendly, easy to use, i was try this app :-D
W
by W####:
by W####:
The app world most of the time, but it force closes and such way too often
U
by U####:
by U####:
Very helpful
N
by N####:
by N####:
Can my customers use this app to create new tickets?
N
by N####:
by N####:
It's great being able to respond to tickets when I'm not at my computer.
N
by N####:
by N####:
Even after latest update, still get error message. Sort it out
D
by D####:
by D####:
Even after update not able to see any tickets when try to refresh still give the error.
C
by C####:
by C####:
App was working fine for a week after downloading it. But now its crashing way too much. Fix it and will give it a better rating but this is honest.
U
by U####:
by U####:
Allows me to access my helpdesk tickets. But crashes frequently. Would be perfect except for this.hopefully it gets fixed soon.
U
by U####:
by U####:
Great mobile interface for a support system, beautifully designed and does wat t says ...
U
by U####:
by U####:
The app is as good as the desktop version. Allows the user to perform all actions on the ticket even while on the move.
Q
by Q####:
by Q####:
App was working fine for a week after downloading it. But now its crashing way too much. Fix it and will give it a better rating but this is honest.
D
by D####:
by D####:
Allows me to access my helpdesk tickets. But crashes frequently. Would be perfect except for this.hopefully it gets fixed soon.
D
by D####:
by D####:
Great mobile interface for a support system, beautifully designed and does wat t says ...
D
by D####:
by D####:
The app is as good as the desktop version. Allows the user to perform all actions on the ticket even while on the move.
by Y####:
The app is good so far, but due to that I'm not able to see any related tickets to other open issues, the app is almost useless.