Places Locker

Awful app. All I want is a simple app to book classes quickly and add them instantly to my calendar app (lessons could be learned from the Pure Gym app- great stuff!) I am off to bother the receptionist at the gym (again) to book my weekly classes over the phone (again). Please fix. No improvements a few months later! Just noticed this app will NOT let you log in without your weight. Why? If I was at a weight I was happy with I wouldn't need a gym! PLEASE FIX!

It's really hard to use! Not user friendly at all! Cannot book classes which is one of the reasons I downloaded it. Hard to input exercises as they don't necessarily relate to the equipment. Difficult to delete training programmes! It has so much potential but is let down by the interface ????

Please change the way you ask for registration (date of birth) which is a mandatory field. I am not clicking X number of time the arrow keys to go back in my calender to select my birth year. That's just a waste of time, and from the reviews in reading it seems so is using the app. Good luck.

I'm sorry to give a bad review, I don't like to. But unfortunately this app is shockingly bad. An app is a great idea but this one makes can't even handle me clicking 'add to basket'. I have no idea if the 'click' has worked....it's like it just stares blankly at me so I wait and wait and wait and then literally nothing happens. I get enough bad technology at work, I don't need it with this part of my life too!

Huge improvements required. Crashes all the time, booking classes becomes an activity in its own right. No way of seeing whether app is responding or has crashed. Can't search individual activities- can only scroll through a day at a time. Not impressed.

This app is absolutely useless. One star given as unable to give zero. It does not allow you to book classes, view classes, cancel classes. Informed by local centre to call them instead. By far the worst app I have ever used

Totally pointless app. After having to scroll back over 40 years, one month at a time, to enter my DOB (would be much easier to make this a typing field), and guess my weight in kilos, because like 90 odd percent of people in this country, I weigh myself in stone, I found you can't actually book classes as promised, and it does far less than My Fitness Pal.

There is no way to report a problem with the app! The app suddenly a couple of weeks ago stopped recording my steps from my linked garmin connect account with no reason behind it. Completely useless at recording accurately what fitness you do do from a top of the range fitness tracker!

Really useless, I've just joined but can't book classes via the app as it doesn't recognise my account so asks for payment all the time. Wouldn't be so bad if you could book in online but there's no log in on the website, totally stuck

Infuriating app. Can't search classes then it crashes and when I go back in it won't let me book anything as it says I have already booked in. I end up spending a lot of time speaking to reception staff to then book me on as it never went through

Like other users I only wanted this app so that I could book classes. Unfortunately it locks / freezes and I am unable to book any thing when using an android tablet. I can't even open the app on my i phone :(

I was told you could book classes and see your appointments as well as connect it to Strava to see all my workouts in one place. The app doesn't do any of those things :-(

Dreadful. An embarrassment. Technology from about 5 years ago. Even signing up takes forever due to the ancient calendar system to change the year. When you do login information on gym classes negligible and impossible to book. Quicker to call my gym! Will uninstall and may just change gym as well. Should have known as their website is glossy but useless.

Straight up doesn't work. All the buttons take ages to do anything and give no indication as to whether or not they've registered the click. it is pretty much impossible to successfully book anything using this app which is a shame because it would be incredibly useful if that worked, and really is the only reason i installed it.

WHAT A LOAD OF S&@T. NO ATTEMPTS MADE TO IMPROVE IT. NO FEEDBACK. Not intuitive. Clunky. Lacking useful features. Screen is cluttered with useless stuff about challenges, who is really going to use that? The icons at the bottom are too big and limit what can be seen. Back button shuts the app. Needs lots of work from someone who understands what is needed by the users. Just want to book classes.

Ridiculous, just says no Internet connection and won't even let me register. Whether I'm on wifi or 4g beyond pointless if you can't even get access. What's going on with places for people, even graves leisure has had website updated and now its virtually unusable and lists no prices anywhere and only randomly tells you if pool is available or closed. Get a new company to do your IT and web work.

Previously been a member at nuffield health and pure gyms with excellent apps for booking. This one is shocking, it crashes, doesn't allow me to view classes, books multiple classes as it runs that slow. Awful app

Weigh measurements do not corrolate to those of the machines i am using so it always comes up as less than ive actually done. Also i viewed a 'training programme' once out of curiosity and it now stays on my home screen. Noone at my gym knows anything about the app to help me. Rubbish.

Very slow. Good idea and features are great but only any good if you're willing to wait for it to load every time you click anything (which takes a very long time) Needs some work!

This is horrible! The workout plans keep crashing if you switch apps (e.g. to listen to Spotify), you can't modify anything in your log book, the loading times for classes are appalling, shall I go on...? Why wasn't this properly tested before release? Why did they develop a custom app instead of customising an existing product on the market? Why can't you manage your account details (email address, home address etc from the app)? Really disappointed.

Crashes more often than it works. Such a shame as a really good idea. Hopefully it will be updated with major bug fixes.....would be useful to have the pool timetable too....but no point until it actually starts working.

I'd rate it something if it worked. Logs only some of the work outs then loses them. Cannot book a class which was the reason I was prompted to download this. Refuses to link any other accounts. It's better off recording your day with pen and paper and using your phone to call the centre, as at the moment the app appears to be taking up 81Mb for nothing. Major improvements needed.

Terrible app and website! Avoid! The app is literally useless; on the website I can't find the 'log on' only the join now button... the timetable misleading... do not waste your time !

Really Poor. Slow, clunky, not user friendly and incredibly difficult to book classes through. Needs a lot more work before this cam be classed as a 'benefit' to members which is how it's currently marketed as part of my membership.

Rubbish! Can't get class timetable up to book, can't see or cancel classes booked (through the website!).Also a pain that you still have to manually add classes taken to your moves, would be easier if all linked & tracked.

Just terrible architecture for booking the facilities. That's the main thing I imagine most people need this app to do, do that needs to get sorted at the back end before this app is at all usable.

I only downloaded the app since I was led to believe that you could book sessions ahead of time via the app. It doesn't work. Lots of errors and doesn't do much.

Who is responsible for this app? It's absolutely useless, why is it even here? With so many members of your gym facilities paying a lot of money, and you're not capable of designing a decent app? This is ridiculous!

Awful app.The worst app I've got on my phone by far. Wish my gym didn't use this app for booking classes!Always freezing/crashing. Often will not recognise me so have to re-register. So frustrating!

Edited the last review: The booking system is now working well and I'm getting used to using it. Happy to report I think that this is a very useful app. I haven't really used the rest of the app yet.

No use to me. I was expecting an app that allowed me to book classes online and keep track of these - instead there is a poor attempt at replicating Fitbit with a gamification of tracking "moves" which I don't want or need. No class booking function and their website is poor for trying to book too - disappointing as this hinders me booking exercise classes. It's so bad I've actually written a review - which I rarely ever do!

Unfortunately I haven't managed to book any classes successfully on this app as it just crashes or says I have a clash.....I don't have any thing booked to clash with! Then won't update prices. And then forgets who I am so I have to keep logging in and out.... It's an awful app. Just make it simple guys! It actually makes me not want to go to the gym when I can't easily book a class. I'll change my review of you manage to sort it out.

Bit pointless. Gym staff are keen for You to register but the app is poor. Can't search for a specific class. Can't search over a period, you can only search for 1 day at a time. Doesn't seem to have been updated despite numerous negative reviews

Really disappointing. Was told it would be really easy to use and that I could book classes through it. Basically tracks my exercise only....I have a fitbit for that. Rubbish.

Basically the same as everyone else. Was getting emails from the gym to sign up and use the app to book classes. Reads the reviews, but hoped for the best. Downloaded the app and there are no options to book or to see what you've booked.

Dreadful app, rarely allows you to open the screen for classes and if you're very lucky it might actually let you book one. Trying to book a class has can last longer than the class itself!

I only wanted this app to book classes but the booking function doesn't work on my android phone! This app fails at its primary function. Plus I preferred the blue colour scheme of the old booking system.

Terrible!!! I couldn't book classes or get into my account. Then I managed to finally get to book classes but then couldn't check what I had booked as it wouldn't allow me to see my account. Now it won't even allow me to book classes or look at my account, it just comes up with a message saying I am not allowed to book a class as there is an outstanding payment.... Called the gym and my account is fine!!! Apparently I am not alone either as this is a common issue Not a happy bunny with this app at all. Easier to just call the gym and book classes over the phone

Can't access the online booking system on my android phone, only on my iPad. This was my main motivation for downloading the app. My swimtag data only linked with the app after several attempts. I accidentally signed up for a fitness routine and can't find any way of deleting it. The app is awkward to navigate and the menu could be a lot better....

this is awful, can't seem to book on class's and the app was 3 days late. disappointing