QuickSupport for Samsung

QuickSupport for Samsung Free App

Rated 4.36/5 (2,654) —  Free Android application by TeamViewer

Advertisements

About QuickSupport for Samsung

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.

It is even possible for your device to be remotely controlled, allowing the technician to access your device as if it were in their own hands.

Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding

It has never been easier to troubleshoot devices!

Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

How to Download / Install

Download and install QuickSupport for Samsung version 11.0.4766 on your Android device!
Downloaded 1,000,000+ times, content rating: Everyone
Android package: com.teamviewer.quicksupport.samsung, download QuickSupport for Samsung.apk

All Application Badges

Good rating
Free
downl.
Android
4.0+
For everyone
Android app

App History & Updates

More downloads  QuickSupport for Samsung reached 1 000 000 - 5 000 000 downloads

What are users saying about QuickSupport for Samsung

B70%
by B####:

I get an error "The system cannot write to the specified device" when trying to send a file to the inserted microSD card. Just one suggestion so far. I'm not sure if it's possible, but it would be cool if there was an option to keep the onscreen keyboard from coming up while remoted to the device since it's not really necessary most of the time.

Q70%
by Q####:

This app works perfect. But one issue...Why do I need a separate app to have my PC connect to my android device? I find that it's annoying that I can't use the main teamviewer android app's ID number to remote control from my pc. I have to use this app's ID number which makes no sense. Both android apps have different ID numbers. Foolish.

Q70%
by Q####:

Frustratingly closed minded lack of "menu" (context) button. Can't find a way to press this in any way. Not all flavours of Android phones use the stupid multi-task button. I tried googling, I tried holding down the back button, I tried holding down the mult-task, I pressed control and alt, I hit keys, nothing. It's otherwise quite good - but this Google policy of removing the menu button was always awful and continues to be awful. TeamViewer should have a way of being able to press this. Unable to provide adequate support to someone on Samsung Galaxy S4 (that phone isn't that old)

Q70%
by Q####:

This app works perfectly. Most of the negative comments are by persons who don't know what they are doing; some comments reveal the commentator's incredible lack of any technical knowledge. Thank you for making this app and the Windows application free for personal use.

Q70%
by Q####:

Just installed app. Galaxy Note 4 w/Android 6.0.1. Open Samsung-specific teamviewer quicksupprt and it just sits and spins with app open. And at bottom of the screen., yellow dot and "Activating Teamviewer" . Never does anything after that. So disappointed. This is supposed to be easy!

X70%
by X####:

Was working perfectly, now after updating my Galaxy S6 Edge to Marshmallow, app does not work at all! After establishing connection successfully, connection with computer freezes and loses connection. Very frustrating!!! Also updated to latest version of TeamViewer on computer v.11.0.59518 and still same issue occurs. Please fix as I rely on this for daily use. If fix is applied, will change to 5 stars.

Q70%
by Q####:

It is very useful app to me. I loved it very much. Please include remote desktop connection and please make it offline to connect. An onternet commrction is required to intiate the local connection. Also please include android remote controling so that i can connect another android device. Desktop software has video and audio chatting options. Please include video chatting to this android app. Please make this app like desktop software. I love team viewer because it helps me alot to transfer the files!!!!

C70%
by C####:

Absolutely incredible. Genuinely the easiest it can be. Makes helping friends and family so much easier. Literally download, load, pass the code to your friend or them to you and type it in on a main app is the full version and connect. Accept on the receiving end and that is it. No issues what so ever. Free of charge is a huge bonus.

A70%
by A####:

The phone reboots in a few minutes of work while connected. It's impossible to use it for more than few minutes. Please make it stable and less greedy for CPU resources

L70%
by L####:

Does nothing on my Samsung phones. Only thing I can do is send my id. Does nothing else. Note sure how it works. I use this on my pc for years and love it there

V70%
by V####:

Took me a little while to figure it out. You HAVE to keep the app open before connecting to the device via the computer. Once it is connected, you can remotely use the device until your heart is content. So many sour reviews and I don't know why. This is free for personal use; I remotely connected to my partner's phone and installed various apks AND transferred documents over. What is there not to like? TeamViewer saves the day and makes me look like a computer genius yet again. 10 out of 5 stars.

Q70%
by Q####:

My parents are useless with technology so to be able to log in and take control would be great but this relies on them opening the app and allowing connection needs to work without this

E70%
by E####:

This special version for Samsung does not work on S6. It connects and disconnects right away! Reconnects back while the QuickSupport Chat is on screen, and disconnects again once you switch to another app.

Q70%
by Q####:

I have been a satisfied TeamViewer PC user for years, but this little Android app got me even more amazed ! I can fully use and control the phone with the confort and ease of the PC keyboard and screen ! Excellent work devs, and thank you so much for making this great app available for free.

Q70%
by Q####:

give me solusation

F70%
by F####:

There is only one missing feature for me: give me the option to lock the mobile's screen while I control it through the laptop. As when i don't hold it in my hands it is exposed to the "public"

L70%
by L####:

I can only control my phone if the app is on my phone screen which defeats the purpose of the app. Once I start controlling it from my computer and go to my home screen it loses the connection

Q70%
by Q####:

Ye jo apka team viewer hai to bahot hi accha hai but ise jab hum log usee applications se hata deta hai toh yeh disconnect ho Jata hai

Q70%
by Q####:

click connect on win, accept suport on s7 and it returns to "connect to partner" screen.. after a few retrys it says l connected and aborted too many times quickly..

S70%
by S####:

This actually works as we need it to. What's cool about this is the wireless control, additionally an improvement over the old QuickSupport for Samsung addon which didn't work.

Q70%
by Q####:

Won't let me control phone. It displays the screen for a second then freezes. Don't know what to do

Q70%
by Q####:

Activating for ever waist of time and data Thanx for nothing and then you pay an arm and leg for licensing

X70%
by X####:

Activating team viewer. Stuck on that screen Samsung note 4: 6/1/2016

Q70%
by Q####:

The desktop version and app version is totally different the app is out of date and can't be controlled via PC. Hopeless.

S70%
by S####:

Scam. Clever way to trick you to give them your personal information. Should be illegal.

R70%
by R####:

Everything was as per my expectations but I can't zoom my android's screen.

Q70%
by Q####:

This is a great app when you need to control someone elses mobail from you android phone

N70%
by N####:

Well, can it connect w/o internet connection to my android ? I'll give ***** if it can

Q70%
by Q####:

My Samsung battery did not explode.

V70%
by V####:

In my samsung j5 it show activating team viewer

Q70%
by Q####:

Its work slow on pc

Q70%
by Q####:

After a long time i find this app, its totaly amazing. Thank you developers for free, ummmmahhhh

C70%
by C####:

Amazing it can working excellent for Samsung mobiles thanks for all team viewer developer. Keep it your faith..

Q70%
by Q####:

Nice app . it help me well

Q70%
by Q####:

brilliant software application, love teamviewer on all platforms

Q70%
by Q####:

Not working!

Q70%
by Q####:

How to connect android to android with team viewer

J70%
by J####:

If you have a Samsung Galaxy s7 (SM-930T) this is the version of Quicksupport you want. It does everything you want TeamViewer to do. Also check out the host version. Gestures beyond hold and drag in a line are often to jerky to be recognized. Even on a Wifi high quality is only gets a few FPS. Just leave it on auto quality. The only thing missing is sound. EDIT: The pin is visible on the device during login. Please fix this. Thank you very much TeamViewer.

Z70%
by Z####:

Why do we need yet another app just for Samsung. My teamviewer quick support was was working just fine before this stupidity.

S70%
by S####:

Works ok and rapid exclusively for Samsung devices. Thanks.


Share The Word!


Rating Distribution

RATING
4.45
2,654 users

5

4

3

2

1