Tacx Cycling app

Works well with my Vortex Smart. I did train with this app for the whole 2015/16 winter. Calibration runs well, wattage can be a bit uneven from ride to ride, but is you have a real powermeter, this is not a big deal.

Warning: not all films work, setup is a pain and it only allows 1 true account holder. But keep trying as once working this app is a pleasure. Just needs more work.

Caused hardware freeze

Takes a bit of time to detect HR belt. I have the BlueMatic with the Tacx speed and cadence sensor. App records fine, and calculates estimated power (in the same sort of way as Trainer Road does - after all, Tacx publishes the power curve for the trainer!). Exporting to Training Peaks is a bit of a pain - I have to export to the tablet file system first, then restart the tablet, then plug the tablet into my PC, and move the file. Which then has a screwed up calorie figure! As calorie usage isn't that important in training, then who cares! Folks, too. But I mostly just stare at stats like a nerd, because I like my training to be precise rather than interesting! So, overall, the Tacx App adds value to the BlueMatic trainer, and is a bit clunky in places, but I am very pleased with the app!

Lost money on video downloads that wouldn,t download or work. Avoid this app like the plague if you were hoping to cycle to a video & don't trust TACX TO respond or refund

Piece of junk. Tried updating the firmware on my Genius Smart using various Android devices and versions and all report failure to connect with trainer. Very strange as the calibration worked using Bluetooth. I managed to make a connection last time, only for the updater to trash the firmware in my trainer, rendering it useless. It took me hours and many further attempts to finally get things working. Tacx support were useless. How can Tacx sell trainers that are so difficult/impossible to keep up to date? Time to get some software engineers that know what they are doing.

This app was part of the reason I bought a Tacx trainer, if I'd known how bad it was I wouldn't have bothered. Been trying to download a film and no-go. Also there are many other problems with the app, when are they going to be fixed?

Expect to spend more time trying to connect the app to your trainer than you actually spend training. A constant struggle that seems to very common given the other reviews here. Tacx do not seem to be interested in fixing the issue.

Cannot connect to my Vortex over ANT+ although it works flawlessly with the OTHER Tacx app (Tacx Training). Can't understand why one app is working and not the other...

Works fine with my bushido using ant+ adapter. Training videos look cool but way to expensive I'd buy them at 1/2 the current price. Lack of multiplayer and user gps routes needs to be addressed as Zwift and trainer road are trashing tacx at the moment.

If I could rate this a zero I would. One of the worst apps I've seen in a long time. This app makes me regret buying the Tacx Flux. I wish I had gone with another brand. The app constantly becomes unresponsive and I have save a few rides and none of them show up. I would spend my money elsewhere if I were you.

Have troubles to connect device ,Bluetooth reconnais the trainer dose not stay connected sorry bought TACX Satory smart

Has been working fine, but last update sees to have ruined it. films won't start an app caches everytime

Hangs up and crashes. Useless.

Unusable

Complete waste of money never works app is always loading !

Displaying incorrect speed even though other tacx apps speed values are correct? Pushing users to purchase computer based software me thinks?!

The only reason I bought the tacx was to use it with the app it does not work so it's going back into the box and getting returned

Account set up and device connection worked fine, however once films are downloaded they get stuck at 'importing', causing the app to crash. When you re open the app it hangs at the log in page and the 'cancel' button doesn't work so you can't even work offline. May have been useful when it worked however now renders the turbo trainer useless :(

If you are using android Nougat don't even bother with this app. As previous reviews have stated, the videos get stuck on the importing stage and then the software becomes useless. I have sent numerous emails to Tacx customer support and was told they were working on a fix. That was over 4 months ago and as yet the problem still hasn't been fixed.

Had high hopes for this app. The other Tacx app is awful but at least it will connect to my trainer. This developer has gone almost a month without a fix.

A little fiddly to set up. Im on about 30 mins before i can start to train with getting all the sensors working, finding devices and calibrating but with the ride films it is fantastic. I feel ive had a great hour or so out for a ride with stunning Hill climbs. The fact i can upload them into Strava is even better. If i export them it even builds the route with segment PRs and achievements (*.tcx export). My grumble is the stability on my tablet (Samsung Tab 3) and the fact I cant use it with my heart rate monitor yet. Would like to see compatability with ANT as well as ANT+ if possible

Save your money don't by a tacx smart trainer. They don't work with the Tack apps. £400 pile of electronic rubbish now sitting in my room

Was working fine until update, now not working at all.

Takes forever to reconnect to tacx vortex smart trainer. Only connects through bluetooth, not ANT+. Crashes when playing films, won't let me begin a film now. What has happened? Other software connects OK with Vortex.

Works well with my Vortex Smart. I did train with this app for the whole 2015/16 winter. Calibration runs well, wattage can be a bit uneven from ride to ride, but is you have a real powermeter, this is not a big deal.

The utility app connects to my vortex quickly 100% of the time yet using this app it takes at least 4 attempts of opening closing app turning Bluetooth on off, and turning the vortex on and off. Normally once it connects it then loses hr monitor even when that's using ant+. Very poor app. I don't want to spend 10 mind each session trying to get it to connect

Absolutely hopeless.

Will no longer connect to Tacx Genius Smart trainer after update. Thanks for the several hundred dollar paperweight Tacx, as my trainer never functioned right unless connected to the app.

Unfortunately, the tools does not allow us to run (control the trainer) in the background while using the phone/tablet to watch a movie. Also, I would like to have a calculation of the accumulated altitude of the workout at the end of my training session

Connection Problem

Every time it updates, I have to re-install or the store will not allow me to download any additional films. Often it will briefly disconnect from the trainer while riding a film. Using a Samsung Galaxy Tab A. It has its flaws but it's great for the most part.

I thought that I'd finally get data from this app that agrees with the data from the Garmin 810 seeing as you can now select where the data is sourced from. Even with the speed and cadence data pulled from the Garmin speed cadence sensor the data is out on the app by several mph. Not sure how the tacx vortex is supposed to work out your cadence but it should be spot on with the speed, unfortunately this is never the case. It does seem to be getting better but needs more improvements. I assume this app requires some way to set the circumference of the wheel as the sensor can only send info when the magnet passes the sensor.

I was disappointed at first, but the issues were solved : peripherals are found without any problem and you can even choose which sensor will give you what information. Cadence for ex. is better from your bike's sensor then from the Vortex. Customer support is ok. App does what it is supposed to do : control the resistance according to a choosen workout. Controls and app possibilities can still be improved... (I hope they will anyway)

Just got my new Tacx Vortex Smart and it connected right up to this app on my Samsung Galaxy Tab A. I purchased and rode a few of the films and it worked flawlessly! My only wish is that the app could be linked to Myfitnesspal.

I love this app, i have an older T1980 bushido and suddenly i've got so many more ways to train + plus i can export my data to get workouts up on to strava. Well done Tacx!

It managed to find the bushido only once after that Im not able to find it neither connect. I tried everything but without success! This is pretty bad as the only chance how to train withbthis device is to connect it to tablet! I see the same comments from many many users ...it is big shame you are not able to fix it when it is your core business!!!!

Tacx trainers are unsupported, if you have any problems with them, and you will, tough luck. The only tech support I got was to tell me to buy more add ons or get an apple product. I'll never buy another Tacx product again. I'd give this product zero stars if Play Store allowed it

Just like many of the other posts I'm really disappointed and now getting really fed up with all the time I'm wasting trying to figure out what is wrong. This can't just be user error...I think this is going back to the shop to exchange for another brand. Perhaps Tacx will finally get the message if enough people follow suit.

Just started to use the app. The interface is pretty horrible... My main gripe, though, is that I cannot get the app to 'see' my speed/cadence sensor, or, more importantly, my power meter - even though other apps (e.g. IpSensorMan) will connect and pair to these devices. I would really prefer to use my power meter to provide power readings rather than my Bushido's 'estimate' of power...