Taco Bell

Deals section always shows even though there haven't been deals in over a year. App works well for mobile ordering, but this isn't like McDonald's or Burger King where you can actually save money using the app. Love being able to customize my food, though. Wouldn't have thought to ask for the customizations before, but the app makes it so easy. I'm in sauce heaven!

This worked one time last year. Since then, every attempt to submit an order fails without any error or message. Used the app to make a list to order in person... prices in app did not match store. When this worked it was awesome, but I haven't been able to this on android or IOS for months. Ruins the entire experience after having it work before.

Won't even connect to fb, and won't let me do anything about it. So there is no possible way a user can create one one if they are having the same problem. Without an account, you can't access the offers. Great job programming the app TB. You guys handeled that case well.

Failing potential. Incomplete menu, missing combo box deals that are in every location, never has offers or discounts anymore, also never uses the explore promo anymore. The app itself, and the process of getting the employees to actually make the order, are both too slow to make the app worth using.

Updates too often break the menu. Cannot customize the burrito at all in combo #2 (beef, chicken, or steak). Would really be nice to make combo items (soft taco) Fresco like we can in-store.

Worthless crap that frequently doesn't send your order to the store, but takes the money from your account quick enough so you have to become irate to get what you ordered because there is no way to cancel it and get your money back. When it does work, you have to stand in line anyways to get them to start making your order. It is quicker and easier to just order when you get there. No offers in over a year either. Taco Bell should stop trying to use technology since it is obviously too complicated for them and just concentrate on making their crappy fake food.

does not offer their full menu and the interface is clunky unless all your ordering is a combo. One of my favorite things to order is the Cravings deal for $5 and would love to have that be an option on the menu but I have yet to see it. Navigating to find any of the items is virtually impossible with Parallax style navigation. The app tries too hard to be cute and fun rather than trying to be functional.

App designer has made the mistake that many novice web designers make. Too many cutesy graphics that obscure the actual functionality of the app. How about 2 buttons and a menu button for everything else. What is this app for? It's for choosing food and placing your order. 2 clear plain buttons! Select food and Place order. Mobile users expect to use their app quickly not to hunt thru picture after picture. Update: OK, we're getting somewhere. Changing the name to taco bell is better. Changing the logo was an improvement as well. Now I can at least find the app. Confusing graphics still a problem.

UPDATE, crashes since new update! I've used this app many times now, in the beginning was great because of the discounts but they are not offered anymore. Still use it though to avoid order interpretation of someone at the drive thru speaker.

Why do you have an Offers section if all it says is "Nothing yet but that will change soon" every day . . . Ummmmmmmm . . . Def not soon. App was awesome when it first came out and actually had deals. Lame now.

App will no longer let me sign in to my account. Every time I try, it crashes before I can do anything. I used to think this was one of the most impressive apps I'd ever seen.

It was good at first, but I haven't been able to actually order anything in months. It crashes all the time. After the most recent update, I can't even look at the menu, and the "offers" have been empty for months as well. Not worth my time.

The app ends up translating combos to add the price of the items individually. App used to be good now never any deals. New update still not right. Items are not available

Easy to use, I love the customization feature. Most complaints I see are the individual franchises problems not the app. I kind of miss the feature where it would remind you when you were close and ask if you wanted to place your order.

I used to love this app and used it all the time to order food but now the menu is gone and nothing on this app works at all! Very disappointed and will not be visiting a taco Bell until this is fixed as they never get my order right if I don't order online.

The downfall is that some of the newest items, like the grilled STUFT nachos, are not listed under the menu. And, they no longer give coupons or discounts. Still love Taco Bell, though.

Used the app for the first time. Entire order came without meat which it clearly said seasoned beef on the receipt. Not sure if app error or in store. Either way I'm not using the app again.

When is the offers going to come back? I don't usually eat taco bell but with the offers I was more inclined to buy it when I knew it wasn't full price. I love using the app but without the offers its pretty much useless.

Ordered at 12:19 15mins ahead of time cause I knew it was lunch rush still didn't get my food until 1. after I was told that I was waiting in the wrong line for 15mins what's the point in having a sign saying online VIP pick up if you make people go to the back of the ordering line.

The app used to be more than just order food and done. It used to have games and deals. Not thrilled with a non-thrilling app.

There are five Taco Bell locations in my area and non offer mobile ordering. Very disappointed. Said it would change very soon, but Ive been waiting for over 2 years. How soon is soon? Can you plesse define?

Lots of issues submitting orders since update. LG G4 on Android 6. Also can't select Fresco+Add Guacamole, presumably because Guacamole isn't Fresco but I want to sub Pico de Gallo for Cheese and not be charged extra for Pico.

App is slow to show the menu or change locations and can no longer reload my Taco Bell card. Can not sign into App, cannot change debit card. Went from great to hate it

Last update removed 30℅ of the combos from the menu. Can't even order the new naked chicken taco thru the app, direct properly submit orders half the time either any more

It's a useful app ..But there's a issue I have. The app will rotate Evan if I have rotation turned off so if I have my order set up and everything saved in the order for the time being and I just slightly tilt my phone it rotates and erases my order and I have had to redo it 5 times in one setting and u had to keep the people waiting at the counter Because I use the app different than what it's meant for which is ordering on the way to taco Bell I use it because I don't like using the menu at taco Bell I have socal anxiety disorder really bad so I don't want to stand up there and get so nervous Because there's so much to look at that I keep people waiting. So please fix this !

This app has a section for special offers, but there is never anything there. It does not recognize any locations near me. In short, all it does is take up space on my phone.

Excellent App. Dont have to wait for your order. The only problem is that the employees at the location somehow messes up the order. But besides that still a great app.

I don't understand the purpose of checking in if they have to check me in at the register. Half of my lunch time wasted on two items.

Without discounts and the explore game the app isn't as useful as it used to be. The only upside to using it currently is order customizations, but even with that I use the app far less then I did a year ago.

Stupid, why have an app that only works at some places? McDonalds, Subway and Domino's to name a few can figure it out why can't you?

When this app works flawlessly it's amazing....but you have to watch the prices...sometimes the system bugs out and doubles the prices quietly Do you don't notice till it's usually too late......Then I'd you have to call their customer service you're screwed...just do a charge back on your credit card...only way your getting your money back...now the menu is incomplete and they haven't had deals in over a year

I love Taco Bell.I really like the way my local Bell keeps new items coming all the time. In this economy that's exactly how the great restaurants stay afloat. YA-HOO Taco Bell. Love the happy hours they startef.m. Employees are well trained and have good customer service skills.

I spent 10 minutes entering an order and it didn't go through and showed no evidence that I placed one. Learn to develop an app before offering it as an interface to place orders.

Why have an "Offers" tab if there's never any offers?

1. There hasn't been coupons on the app for a long time. 2. They now will not make your order until you are in store.

Had monthly deals about a year ago, however has been forgotten and has become buggy.

Sucks takes your money then crashes no response from help decided I'm done with taco bell I can understand once our twice but I've lost over 20$

Useless The app can't send orders to any of my local Taco Bells and the app refuses to let you access anything without setting up an account.

This is first time I use. I like the freedom not to wait in line. You can see the whole menu & make your order the way you want. I enjoy being my own order taker & cashier. Thank for making life easier

This app is a joke. wouldn't let me submit my order but charged my card not once but freaking twice for food I didn't even get.