Norton Identity Safe Password

what f-ing POS! set up a PIN to use and after a while resets and wants a password! thanks for nothing Norton....will be deleting your crappy app and going back to paper....ASSHOLES!

I hate remembering passwords and so now I need to go turn on my laptop start Norton Id and look up the password for norton just to turn it on in here lol

This app and on Windows 10 pro is not working anymore can you please update me thks greetings from Amsterdam Netherlands

Very nice to have an app to keep my passwords securely.

Works like a dream!! Love it.

App

Greatest!

Awesome app

Fantastic closet

Great

Awesome

I have used this for a long time now. When it works, it's a great tool to keep track of your logins and passwords... when it works. Unfortunately, if you happen to forget or lose your password for the safe, you are S.O.L. be prepared to completely reset your safe and wipe all of your passwords. They allow you to use a pin or fingerprint but this is constantly reset by the application requiring you to use your password, don't get comfortable using the pin because it WILL reset on you. thank you norton, for nothing. as of now i will no longer use this app to keep track of my passwords, i'm going back to the more reliable pen and paper. you can keep your pin, password and fingerprint... oh wait, you delete those all the time so never mind.

One of the big reasons why I've used Nortons for so long! Never had a problem in many yrs. Works great on my phone, tablet and desktop. What I've never understood is how it varies for so many people. It can be 1 star for 3 or 4 people and then you see so many people giving it 5 stars and love it. It has worked the same for me with different makes and models of phones and computers !!

Love how it keeps all of my passwords safe in one place.. however since reloading the app, every website i try to open it makes me enter my password. Dont like this, but I'm sure I just haven't figured out how to turn it off yet since it didn't do this previously.

Installed on my phone. Wouldnt let me open had a chat online and opperator said i cant have it on my phine and i would have to ourchase noton for android for a second time. And I should post my enquiries on Norton community cos they were no help what so ever. We can have up to 5 devices on our Norton. But just not me apparently. Shocking customer service.

I have used an older version of this. Thus the five stars. Since I already have a vault the new version tells me to call tech support. I tried several times last night. One person deliberately hung up on me. One gave me a phoney telenumber. No one knows there is an update. Plus a lot of numbers are phoney and just want to charge you. When yo call make sure this is not the case. There tech support STINKS.

Going downhill. Won't auto fill on certain sites on my 2016 PC laptop. Won't auto fill at all on my 2016 Samsung Galaxy S2 tablet even though I have marked the pwasswords for auto fill. Stoppedeorkingengurelyon tablet. Requires me to sign into my vault repeatedly on my PC same day, when I haven't closed browser. Becoming a royal nuisance.Won't work at all on Galaxy S8. Keeps crashing. Norton told me no one else has problem. Garbage.

For some time I have opened my vault using only a pin. However, recently, every time I try to open using the pin I get a pop-up saying session has expired and to sign in to my Norton account. Only after signing into Norton can I open vault using pin. Why do I have to do this every time now? Previous to this development, I would give 5 stars easily.

I would rate this higher but on my phone I have to put my password 5 times before it, except it. Now it doesn't work on my computer. They changed my pw. When I reset it, it would not except the new one and locked me out. They want to help it just gets worse.

Used to work perfectly but now that I've changed phones it no longer accepts my password. It says I'm logged in then keeps asking for my password but says it's incorrect. And it won't let me use my PIN to sign in. I deleted, reinstalled, etc. I can still login from my old phone but not the new one. Not happy as I used to love this app.

Lack features. Moreover, it keeps crashing. This is my second review. In last 2 weeks, I've not been able to login even once in atleast 50 attempts. It hangs all the time. I will now have to uninstall it, and go back to Lastpass.

The mobile version seems to be pretty stable. Desktop version had some issues where you had to restart your machine before you could use it, but seems to be fixed now. Overall I love this program. Would like to see where you can actually add notes to the logins and not have to keep them separate

It was working pretty good, but now the "session expires" constantly, so I have to put in a password and THEN the PIN. But before it opens the "session expires" again. Repeat ad nauseum. Same issue on multiple devices, so it's not just a "reinstall" type thing. I'm about to throw in the towel on Norton & just go to Dashlane even though I have four years worth of data in Vault...but if you can't access it that's no good either, so...

I got a new phone and tried to use the app on my new phone, but it kept telling me that the password was incorrect. Reset the password and that didn't help. Chatted with the reps for help with the issue only to find out that there was nothing they could do. Don't waste time using this to store anything.

It keeps getting me to reset my password as it says that I have entered the wrong password. I no that I haven't, as I have it written it down because of this problem keeps happening over a period of time. I've have the same problem with my computer as well. Otherwise its a good app.

When it works is useful, when it doesn't it's useless. If you want a password you want it now, not in a few days when the issue has been identified and corrected. Requires an 'escape plan' for users to retrieve there information for those times the app (all platforms) crashes.

After a month of still getting no support this app still sucks because they can't get me access to my passwords. I have contacted them probably a dozen times. They send me emails saying they can but give me no way to reply. Find a more reliable app. I have been unable to open the app for over 3 weeks. When it actually works it works well. I currently just automatically signs me out when I sign in. I still can sign even though they say it is fixed. I get a server error.

The app could use better integration with their password generator. When logging on to the app it takes my password, then if my logon to my Norton account has timed out ot asks for that and then asks for the app password again. It also has some issues with filling in logon data with the field displaying an overlay of the initial data (ie. "Password" label) and the data from the app resulting in garbage in the field. Expected more from Norton but a definite solid 3. Very ordinary.

Takes too long to login and sometimes doesn't at all. Confusing interface. Windows app requires you to login from scratch most times and requires two separate passwords. Windows application cannot be uninstalled! Browser extensions don't work. It could be good but it only half works.

Recently it crashes when trying to open the app, logs me out & I have to put in my passcode when it should just use PIN or fingerprint, trying to log in after crashes gives server error try again later message. It's vitality important to have unimpeded access to a password manager & lately it's more trouble than it's worth.

Horrible app. Randomly refuses to let you log in on multiple devices and operating systems. Can't count on being able to retrieve passwords. Switched to lasspass and so much better.

I want to thank Norton for issuing today the critical fix update release that I have been waiting for. I am hopeful that this release has the fixes that will prevent the loss of logins. An experience of losing all my logins on the app along with the fortune of not properly syncing the corrupted app database to the Norton server makes me very cautious to trust Identity Safe again. Please Norton, win back my trust.

Needed to reset my phone. Reinstalled app. Able to log on ok but said password vault not found. Over 100 passwords gone. Emailed support. Got auto reply saying account not checked. Did support chat. Overseas customer reps and you know what that means

I like having different passwords for different levels of security. This is much better than writing them down. Some sites do not work with it but after I report them to Norton the issue is usually fixed. I will say up front, I really like Synamtec's security software and have used it decades. Recently the way they have me sign in on the app has started to annoy me. I type in my pin and it then says something like 'it's been too long since you have used your full password' and asks for my full login. After I login it asks again for my pin. I like security but this would be better tolerated for me if it skipped either one if the pin entries.

Useful app. But the built in browser could not complete a transaction when I ordered through eBay and then went to pay with PayPal. PayPal seemed to Reject the auto fill of the password. Had to go to my laptop to do the transaction.

Changing my review. It keeps saying session expired and makes me login with my ID and password and then again with my vault password. Everyday! I've to try and find a new app for my notes and password again!

Has all the info stored but won't fill in any pages even though it is set to automatically fill (Android Phone and Tablet). Works perfect on my computer. WILL NOT WORK WITH SAMSUNG INTERNET.

The whole point of using a pin for access, is that it is quick to enter. But Norton password always times out and logs you out of the app and forces you to enter your long password followed again by the pin to enter. So you end up wasting a lot of time just trying to enter your vault. Secondly it cannot be accessed from more than one device. My dad bought a new phone and trying to open the Norton password app with the correct password give a error saying the password is wrong when the same password let's us access the vault on his older phone. This is pathetic and unreliable. Keepass to Android is a much better app.

The vault function is good. The BAD, I have to sign in with my password and vault pin to use. Prior to the up date. Sign in with the pin was all that was required. Now I have to sign in twice **most times**. I reviewed my settings and can't find anything on the dual sign in. Somedays, just the pin is required. If this was not an issue, I was rate the software a Five.

Identity Safe is a good password manager. No frills, but a sensibly designed app. The cloud storage of your passwords is not as secure as an offline keystore, but the additional convenience is probably worth it. It is nice that you can share the same password database across all of your devices, but browser support is limited, for example Firefox is not supported (neither mobile nor desktop). I wish the app and plugins could generate passwords.