My Swisscom
Free App
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About My Swisscom
My Swisscom provides an overview of your costs, subscriptions and products at all times and makes them easy to manage.
The most important functions on the My Swisscom app:
Panorama: Here you can see at a glance all the things you might be interested in today, e.g. your current costs or open orders.
Bills & costs: Shows your bills, costs and payment statuses as well as current call charges, billing details, included units and your remaining balance (in the case of credit limits or NATEL®easy). Extend payment periods for open bills or pay any overdue bills easily by credit card.
Subscriptions & products: A complete list of all services, management of subscription options, data packages and blocking sets (preventing calls to e.g. 0900 numbers)
WLAN: Switch your private WLAN on or off easily and find your WLAN password on the app.
Call options: direct access to your COMBOX® and management of your fixed network call forwarding.
Help & services: Here you can quickly find a suitable solution for your needs or get in contact with us directly.
Other functions:
• Display and manage your contact details.
• An overview of current outages, maintenance and expansion work.
• Find Swisscom Shops near you.
• Selfcheckout enables you to purchase accessories (up to CHF 100) simply and easily at a Swisscom Shop.
• Fast access to Swisscom Web pages and help programs.
My Swisscom is free of charge to use within the Swisscom network in Switzerland. Costs may only arise through data transmission while determining your location if you report an outage. The app is available to residential customers and SME customers with no more than 50 NATEL® contracts or Prepaid numbers in their account.
The most important functions on the My Swisscom app:
Panorama: Here you can see at a glance all the things you might be interested in today, e.g. your current costs or open orders.
Bills & costs: Shows your bills, costs and payment statuses as well as current call charges, billing details, included units and your remaining balance (in the case of credit limits or NATEL®easy). Extend payment periods for open bills or pay any overdue bills easily by credit card.
Subscriptions & products: A complete list of all services, management of subscription options, data packages and blocking sets (preventing calls to e.g. 0900 numbers)
WLAN: Switch your private WLAN on or off easily and find your WLAN password on the app.
Call options: direct access to your COMBOX® and management of your fixed network call forwarding.
Help & services: Here you can quickly find a suitable solution for your needs or get in contact with us directly.
Other functions:
• Display and manage your contact details.
• An overview of current outages, maintenance and expansion work.
• Find Swisscom Shops near you.
• Selfcheckout enables you to purchase accessories (up to CHF 100) simply and easily at a Swisscom Shop.
• Fast access to Swisscom Web pages and help programs.
My Swisscom is free of charge to use within the Swisscom network in Switzerland. Costs may only arise through data transmission while determining your location if you report an outage. The app is available to residential customers and SME customers with no more than 50 NATEL® contracts or Prepaid numbers in their account.
All Application Badges
Free
downl.
downl.
Android
4.0+
4.0+
Bug
buster
buster
Android app
App History & Updates
What's Changed
With the newest version of the My Swisscom App we introduce the following features:
• Bug fixing and optimisations
We thank all users for their valuable feedback. We are working everyday to make the user experience even better.
With the newest version of the My Swisscom App we introduce the following features:
• Bug fixing and optimisations
We thank all users for their valuable feedback. We are working everyday to make the user experience even better.
Version update My Swisscom was updated to version 8.11.7
Version update My Swisscom was updated to version 8.8.0
Version update My Swisscom was updated to version 8.0.8
More downloads My Swisscom reached 500 000 - 1 000 000 downloads
What are users saying about My Swisscom
D
by D####:
by D####:
Solid app for cost control mostly.
U
by U####:
by U####:
Just awful.
D
by D####:
by D####:
Doens't log in! Im sick of being over charged and not being able to at least see where the cost come from! Can you please do something about this app?!
Y
by Y####:
by Y####:
It will be great if the app doesn't freeze every 5 min. Restarting it while wattching brings me back in dileup era.
D
by D####:
by D####:
Nice one, Swisscom!
S
by S####:
by S####:
Stuck in loading screen
Q
by Q####:
by Q####:
So I freshly reinstalled it and may not login. "Connection error" is all it can say. So, pretty useless I guess. Besides, the website is optimized for mobile and works fine.
Q
by Q####:
by Q####:
Did they try to test this app before it was published?
N
by N####:
by N####:
Not possible to login ..useless
S
by S####:
by S####:
I don't see any benefit. It is a sales app. No info about current use of voice or data.
S
by S####:
by S####:
Every time I try to log in I get an error message that says trying to access unauthorized information. Never had any issues before the latest release
S
by S####:
by S####:
I don't want to install crosswalk project runtime!
H
by H####:
by H####:
Text is mixed up, not working on my Samsung S3 mini
S
by S####:
by S####:
Very good dashboard for having everything under control.
S
by S####:
by S####:
einigermassen nützlich verpackte linksammlung. eine anständige app sieht anders aus und benützt sich besser.
W
by W####:
by W####:
Gud
T
by T####:
by T####:
Why do I need to Log in, when I just want to know, if there is a Problem with the Internet in my Region? Stupid, sorry...
U
by U####:
by U####:
more uncomfortable to use. Speachless
M
by M####:
by M####:
It used to be easy to see an overview of minutes in different categories used, now I can't find that info.
L
by L####:
by L####:
Very good application, with such a nice design and great functionality.
M
by M####:
by M####:
The only App I bother to actually use on my phone.
C
by C####:
by C####:
Awesome! Major improvements in the latest 8.0.6 release! That's the way to go!
M
by M####:
by M####:
After the redesign everything works slower and is less intuitive
M
by M####:
by M####:
No more to tell
L
by L####:
by L####:
Absolut brilliant!
M
by M####:
by M####:
Can you allow backup please?
M
by M####:
by M####:
Very useful App!
K
by K####:
by K####:
I don't know what you idiots did to ruin the app, but now I cannot at all log in, neither in SMS verified login or by username and password. Please fix it!!!!!!!!!!!
K
by K####:
by K####:
Very good dashboard for having everything under control.
C
by C####:
by C####:
Cool
K
by K####:
by K####:
Tried 31 times via all directed instructions using the mobile number and username and password and keep hitting errors every single time
K
by K####:
by K####:
Nice one, Swisscom!
W
by W####:
by W####:
It will be great if the app doesn't freeze every 5 min. Restarting it while wattching brings me back in dileup era.
K
by K####:
by K####:
einigermassen nützlich verpackte linksammlung. eine anständige app sieht anders aus und benützt sich besser.
K
by K####:
by K####:
Very useful
O
by O####:
by O####:
Does exactly what's expected :-)
U
by U####:
by U####:
Marche très bien, app très complète
K
by K####:
by K####:
Top App :-)
K
by K####:
by K####:
Slow startup of the app!
by D####:
One would have expected a better app from Swisscom. For example, access to free SMS's, ability to quickly see prepaid costs, ability to challenge costs that are not in accordance with contract...something Swisscom seems to do regularly.