Servigistics Field Service
Free App
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About Servigistics Field Service
Instantly access PTC’s Servigistics Field Service directly from your mobile device. Regardless of whether you’re at a customer or traveling the world, Field Service Mobile gives you up-to-date visibility to your itinerary, jobs, products and parts - anytime, anywhere.
Key capabilities
– Securely connect to Servigistics via mobile broadband or Wi-Fi
– Service Request updates and changes are communicated in real-time
– View job requirements, location and directions
– Search for and add products, parts, and other related information
– Capture customer signatures
– View and complete jobs
– Run in disconnected mode; data cached and synced with the server when connectivity is re-established.
Benefits
– Enables real time optimization for better utilization in a dynamic service environment
– Improved visibility helps improve customer satisfaction and loyalty
– Immediate access to customer call information, parts, and time and expense data
– Reduced administrative costs associated with time-consuming paperwork
– Reduced phone calls to dispatchers, call centers or supervisors
– Reduced operational costs associated with excessive travel time, repeat visits and idle time
Servigistics Field Service Mobile is compatible with Servigistics 10.3 and later versions. Contact your Servigistics administrator to find out if your server is configured with the optional module to enable it to work with Servigistics Field Service Mobile.
Key capabilities
– Securely connect to Servigistics via mobile broadband or Wi-Fi
– Service Request updates and changes are communicated in real-time
– View job requirements, location and directions
– Search for and add products, parts, and other related information
– Capture customer signatures
– View and complete jobs
– Run in disconnected mode; data cached and synced with the server when connectivity is re-established.
Benefits
– Enables real time optimization for better utilization in a dynamic service environment
– Improved visibility helps improve customer satisfaction and loyalty
– Immediate access to customer call information, parts, and time and expense data
– Reduced administrative costs associated with time-consuming paperwork
– Reduced phone calls to dispatchers, call centers or supervisors
– Reduced operational costs associated with excessive travel time, repeat visits and idle time
Servigistics Field Service Mobile is compatible with Servigistics 10.3 and later versions. Contact your Servigistics administrator to find out if your server is configured with the optional module to enable it to work with Servigistics Field Service Mobile.
All Application Badges
Free
downl.
downl.
Android
4.1+
4.1+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Release 10.7.8 contains the following defect correction.
- Fixed issue of broken scroll bars and empty selection lists on devices that have the latest updates to the Android System Webview or Chromium installed
Release 10.7.8 contains the following defect correction.
- Fixed issue of broken scroll bars and empty selection lists on devices that have the latest updates to the Android System Webview or Chromium installed
More downloads Servigistics Field Service reached 5 000 - 10 000 downloads
Version update Servigistics Field Service was updated to version 10.7.8
Version update Servigistics Field Service was updated to version 10.7.4
More downloads Servigistics Field Service reached 1 000 - 5 000 downloads
What are users saying about Servigistics Field Service
L
by L####:
by L####:
Better than the previous version but still would not recommend it.
Z
by Z####:
by Z####:
Its the worst
K
by K####:
by K####:
Frustrating
C
by C####:
by C####:
This is a failure of an app. As a resource who actually USES this app on a daily basis, I have had to reinstall it every day when my tasks vanish.. the latest November update didn't fix anything. If I leave a task open for more than a few hours, the entire route vanishes and creates an administrative nightmare. This happens EVERY DAY. The ONLY way to bring back my route is to reinstall. It is nothing but a headache.
C
by C####:
by C####:
Keep having issues. Have to reinstall it several times a week.
Y
by Y####:
by Y####:
Version 11... where to begin. Imagine you finally get things working reasonably correct. Then if you completely break functionality, make simple tasks take twice as long and integration with the system no longer works period. Thanks ptc, thanks for giving us a steaming useless turd for an app. If I could give it less then 1 star I would.
Y
by Y####:
by Y####:
One of the worst applications I have ever used. If you run field services and are considering this app, please look elsewhere. About 40 hours of In house dev should be enough to create a better app.
Y
by Y####:
by Y####:
Piece Of Crap
Y
by Y####:
by Y####:
Fantastic application! Couldn't be happier with the results. It has destroyed my competition's (EMC) capabilities to service their customers in a timely and professional manner. Those customers are beyond furious with EMC's declining professionalism, something that used to be the hallmark of EMC. Keep up the good work PTC. I really need a summer home in Hawaii this year J. Smith President, Technical Services NetApp
U
by U####:
by U####:
I would rather be slapped in the face every morning. "demoralizing" 1. cause (someone) to lose confidence or hope; dispirit. "their use of WFM has demoralized the field service community" synonyms:dishearten, dispirit, deject, cast down,depress, dismay, daunt, discourage, unman,unnerve, crush, shake, throw, cow, subdue;
Q
by Q####:
by Q####:
With update 10.7.7 all strides towards a usable app have been lost. Menus are now blank, you cannot scroll through details, you cannot update a task, and you cannot log time at all. As the title states this app is broken and completely useless.
N
by N####:
by N####:
Blank menus makes it impossible to log timestamps on your task.
N
by N####:
by N####:
I thought I was the only experiencing this. What a terrible idea to update.
N
by N####:
by N####:
Latest version is still losing data. It keeps losing my tasks and have to reinstall to get them back. The new version is losing data as well. The latest bad feature is to log out at random times and lose the task being worked. Very poor programming done on this app!
N
by N####:
by N####:
It doesn't work if you try to log in your time or do anything to it there is no drop down menus the all blank worst thing ever.
N
by N####:
by N####:
This is a critical app required for me to do work and it's unresponsive.
N
by N####:
by N####:
Useless can't complete Task as they all appear blank now
N
by N####:
by N####:
Fix this ASAP! I can't do my job!
H
by H####:
by H####:
Freezes, doesn't load properly, needs tasks pushed out constantly, constantly reinstalling to clear errors.
N
by N####:
by N####:
Incompatible with lollipop
N
by N####:
by N####:
Absolute rubbish, it has increased travel time, reduced productivity and increased business costs.
N
by N####:
by N####:
Very unstable, unreliable and unusable!
O
by O####:
by O####:
It works however mediocrity what you're truly left with
N
by N####:
by N####:
Yeah well... I am terrified every morning, task disapear, tg3 contentent of the tasks disapears, the constant search for workararounds... it makes my awesome job a nightmare! And to top it all, the support they provide consists of a group telling you to restart the app or even reinstal... I dont know about you, but the point of this app was suposed to make your job easier... and it does exactly the oposite.
N
by N####:
by N####:
We installed this app for our company. Believe me, its really a powerful app for service management. Their support is of high class and no one will ever regret buying their services.
G
by G####:
by G####:
Keep having issues. Have to reinstall it several times a week.
N
by N####:
by N####:
After 3 months of use on GS5, I have not needed to reinstall as others mentioned. App memory and CPU usage is relatively low. Does not kill my battery like Blackberry. Latest 10.7.2 update allows app to remember user ID.
N
by N####:
by N####:
Company bought this to use and there is nothing but issues
N
by N####:
by N####:
This is a failure of an app. As a resource who actually USES this app on a daily basis, I have had to reinstall it every day when my tasks vanish.. the latest November update didn't fix anything. If I leave a task open for more than a few hours, the entire route vanishes and creates an administrative nightmare. This happens EVERY DAY. The ONLY way to bring back my route is to reinstall. It is nothing but a headache.
G
by G####:
by G####:
Issues with logging in and losing data/tasks constantly. Always Re installing, makes my job harder instead of easier, and adds at least 1 extra hour of work per day. I have requested going back to the blackberry multiple times, and that's saying something.
N
by N####:
by N####:
Keeps losing my tasks and have to reinstall to get them back. The new version is losing data as well. The latest bad feature is to log out at random times and lose the task being worked. Very poor programming done on this app!
L
by L####:
by L####:
Keeps losing data unable to reset.
N
by N####:
by N####:
Have to constantly reenter the URL... Bad bad bad bad !!!
N
by N####:
by N####:
Very fragile not good at coping with poor coverage or remote change only way to recover is re install
Q
by Q####:
by Q####:
Awesome way to manage your field operations.
N
by N####:
by N####:
Have to constantly reinstall
P
by P####:
by P####:
Keep having issues. Have t reinstall it several times a week.
N
by N####:
by N####:
Have had to reinstall multiple times. Very unstable and very inconsistent performance
N
by N####:
by N####:
I have to reinstall everyday. I am on Verizon and using a LG G3 device.
by C####:
Trash app