iTown@SG

iTown@SG Free App

Rated 2.30/5 (376) —  Free Android application by Surbana Technologies

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About iTown@SG

iTown@SG is an initiative by the Town Councils to connect with the residents. It is a free mobile application that allows the residents to share any maintenance feedback immediately to the respective town councils via their mobile devices.

In the submission, the residents can also choose to snap a photo on the spot or upload a picture from the gallery for illustration purposes.

Co-designed and co-developed by the School of Engineering, Nanyang Polytechnic, Surbana and the participating Town Councils, the key features of iTown@SG are as follows:

- Snap a photo of the maintenance feedback and submit to iTown@SG. The application will automatically route the feedback to the respective town councils for follow up.

- View your submitted feedbacks' status via iTown@SG. The town council officer will promptly update the status to keep the residents in the loop.

- View the latest news and galleries on their Town Council via iTown@SG.

To start using the application, simply download the app into your Android device. Provide your contact details and start using iTown@SG.

How to Download / Install

Download and install iTown@SG version 5.5 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.surbana.itownsg, download iTown@SG.apk

All Application Badges

Free
downl.
Android
4.0.3+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Bug Fix
Version update iTown@SG was updated to version 5.5
Version update iTown@SG was updated to version 5.3
Version update iTown@SG was updated to version 3.0
More downloads  iTown@SG reached 10 000 - 50 000 downloads

What are users saying about iTown@SG

S70%
by S####:

Developers, please kindly disable the multiline text box for your location enter block! Cannot get street name when it keep going New line. I don't see why block number need multiline. Wake up wake up

U70%
by U####:

App always hang when locating or typing address. Rubbish chute still does not close properly despite 2x earlier submissions. Disappointed.

S70%
by S####:

Always hang, street name drop down does not work, very frustrating. Please maintain the app

P70%
by P####:

Address without submitting from the app is not possible. Lost Apps. I'm trying to click submit after locating from the GPS but cannot submit. Thinking after updates will be better. Any restarting phone will be ok. Still the same. This app SUCK.

S70%
by S####:

This horrible app must be written by their own town council team which showed many lag n bug n doesn't work n the widest thing is that they doesn't care to improve it

S70%
by S####:

Let me know how i can use this apps. Really want to give up!

S70%
by S####:

Always have problems typing the address or using the location map...it shows pinning and hang.

S70%
by S####:

Unable to get the address. Sometimes cannot submit. Most of the time the page 'hang'.

S70%
by S####:

The worst app. can't do anything. Can't even submit.

S70%
by S####:

Once u reach the blk key in, hanged

S70%
by S####:

App crashed. Can't even choose location.

I70%
by I####:

Can't even submit. Useless app.

I70%
by I####:

street name cannot be pull down.

S70%
by S####:

LOL TOWN CONCIL DOESN'T EVEN REPLY. KICKBOXING BAG AT FERNVALE LANE FITNESS CORNER KENNA REMOBVED. THEY LITERALLY TOOK THE WHOLE THING AWAY CUS OF SOME VANDALS THAT CUT THE FOAM AWAY. WAY TO GO town council. App is just to make you think they give a Damn about your concerns.

S70%
by S####:

Can't do anything with it. Can't even submit a report without the app crashing. Slow and often unresponsive. No feedback on whether any action was being carried out. With this kind of app, no wonder the town councils keep getting good service ratings. Cause they don't receive any reports.

S70%
by S####:

I was trying to post an alert and I simply cannot press the submit button. I do not know what's the use of such an app if it is not easy to use, not responsive, not user friendly. Instead, only the town council news button is working. Horrible. Please design something that works. I was putting up an alert about a pool of petrol having been found at the basement carpark. But now, I do not even know how to alert everybody.

S70%
by S####:

* Case reported 3 days ago n replied as will follow upclosely with investigation. But this neighbour seems unwarned and got worse. Just wondering..... .... * Reported 2nd time n more than a week but still no action taken for inconsiderate neighbour who hold up staircase with bulky items. Don't understand what went wrong n " lies in between ".

G70%
by G####:

This app is not responsive, it is a pain to submit an item especially submitting the address. Could the Admin please try to use it himself. The iLog also dissappear after some time, therefore difficult to follow up. Good if it send back the report to one's email so that it can be followed up.

Q70%
by Q####:

The first time I used it was ok... action is quick... now I wanted to submit another alert but unable to do so... i tab on submit but it just does not work...

S70%
by S####:

First submit error without indicating address, unable to submit again. Have to indicate incident address before submitting.

S70%
by S####:

Unable to submit location. Used to be a great application but now unable to submit feedback. What is the use of it now? Another white elephant?

Z70%
by Z####:

Why need to switch on the location. Singapore a district code will be able to find address isnt it. This switch on.location is so redundant ...follow logically.

I70%
by I####:

Wanted to submit incidents for the town council to look into twice.. both times cannot "submit" after all the details are filled in.. come on SG.. u can do better..

U70%
by U####:

An example or an bad app design. iGallery section not relevant. Cannot see what others have reported and status. Old AMK TC app has that.

T70%
by T####:

App is poorly made and has not been doing any maintenance. App is not updated since at least a year ago. Please fix it.

S70%
by S####:

I could not submit any alert. I am unable to key in the location. Please fix it.

S70%
by S####:

Can't submit the alerts. Louya app. If you dun plan to support the app, please dun develop it in the first place.

F70%
by F####:

Can't do anything at all. This app is a complete waste of time n space. Lame!

N70%
by N####:

This application does not work .. it does not allow me to submit my issue .. never understood what was the problem.

Z70%
by Z####:

Not even able to submit. Please remove this app if it's not working.

S70%
by S####:

So less information and the worst app which I use

S70%
by S####:

Disappointed.. cannot submit alert. Took photo, input comments click submit. No response everytime... badly supported app.

T70%
by T####:

* Case reported 3 days ago n replied as will follow upclosely with investigation. But this neighbour seems unwarned and got worse. Just wondering..... .... * Reported 2nd time n more than a week but still no action taken for inconsiderate neighbour who hold up staircase with bulky items. Don't understand what went wrong n " lies in between ".

T70%
by T####:

Tested and enter key no longer going next line which get the address dropdown almost immediately. Thanks for listening to the feedback!

A70%
by A####:

When submitting iAlert address cannot be input making submit a complaint impossible. This apps is a redundant illusionary efforts by the Town Council to show they care. It's useless and only for show.

M70%
by M####:

Why need to switch on the location. Singapore a district code will be able to find address isnt it. This switch on.location is so redundant ...follow logically.

T70%
by T####:

Keyed in my postal code to create profile but another street name appeared. For an app linked to HDB maintainance, you should update your postal code and addresses promptly.

T70%
by T####:

But the key thing is response time. Needs speedy acknowledgement and update of feedbacks submitted. This differs across town councils.

T70%
by T####:

Had no issues submitting a problem report and rectification work was done within an hour. Great app and very impressed.

D70%
by D####:

Unless app. Worst of all, no developer answer anything..


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Rating Distribution

RATING
2.35
376 users

5

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