About The Train Claim
An easy, fast and secure way of claiming your entitled compensation for delayed train services in the UK.
A one time entry of your profile and ticket information, enables the ability for a near-instant claim each time your train is delayed with a few easy clicks. Profile and ticket data are stored locally on the device - we do not collect your personal data. No login or registration required!
Currently supported operators are: Abellio Greater Anglia, Chiltern Railways, CrossCountry Trains, Virgin East Coast, First Great Western, First TransPennine Express, Gatwick Express, Great Northern, London Midland, ScotRail, Southeastern, Southern Railway, Thameslink and Virgin Trains, with more following with subsequent updates.
The majoirty of commuters do not claim their entitled compensation, The Train Claim makes the process fast and uncomplicated. Claim your compensation while you're sitting in your seat.
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Initial setup:
Step 1: Complete your personal data (name, address, etc)
Step 2: Complete your ticket information (operator, stations, etc)
How to claim:
Step 1: Hit "New Claim". Fill out your journey information (times and length of delay).
Step 2: Hit "Claim" and all of your data, ticket and journey information will be automatically populated on your operators claim form.
Step 3: Check information has been populated correctly, and submit a screenshot of your ticket if necessary.
(The Train Claim accepts no responsibility for incorrectly submitted claims)
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by I####:
...other than create an attachment, presumably for you to print out and send in to your chosen operator? I can't open the attachment in the first place as the file appears empty, and importantly this doesn't make the claim process any easier. Unsure whether my train operator would even accept an emailed DelayRepay claim if it did work. Had high hopes for it given someone was saying about it on the train but very disappointed - maybe the Apple version is different.