Drive Safe & Save™ for Android
Everything is great besides the fact that I can't upload the picture of my mileage, it keeps telling me error. I have tried multiple times. It still doesn't work. Please fix and I will gladly give a 5 star raiting
Always updated to last version. Found the following issues so far: - Annoying notifications pretending that bluetooth is kept on even when not driving - Beacon is often not recognized - Trips not recorded or recorded partially - Lots of 0.0 miles trip recorded, because proximity to beacon is interpreted as driving - "Compare grades" feature still crashes the whole app - App already caused my phone to crash/freeze multiple times, forcing reboot - App crashes while running in background every few days - App takes forever to load internal features when logged in - Inefficient, battery is drained fast. - Turns and braking are underrated, annual mileage highly overestimated (2x reality) The fact that this app is reated 2.4/5 with over 100K downloads tells you something.
Latest version is terrible. Updated to make submitting a photo seamless? Really? I can take the odometer pic and delete it, or take it again, or delete it again and again and again. It will not let me save it. Hit that check mark and nothing!
Does not keep accurate mileage. It might start shortly after starting the vehicle then stop. It also might take 2 or so miles to start up. If google maps can run very well then this app should do the same.
So far it says can't log in at this time. Also when I do log in it glitches to the open icon. So far no trips show up. This app is a waste.
I was hoping my initial pennies discount would increase but it tells me now that my "trending discount" is $6 per 6 month term. Seriously? My perfect driving record is worth a $1 a month discount? I was hoping to get a fair discount out of this app, but all I've gotten is frustration and being led on like I would actually get a "discount." I'm going to a carrier who actually rewards a perfect driving record.
Unreliable at best. Had the first beacon for just under one month and it stopped working. It stopped recording trips on March 3. Before it stopped working, there were several trips it would not record. Sporadic trip retrieval for sure. I always turn on location service and blue tooth a few minutes before entering my vehicle. At any rate, called the help line immediately when I noticed I couldn't get the beacon to work. Received another one March 9. Now the app on my phone says it can't retrieve trip information, which has happened often throughput the entire process. Many bugs need to be worked out. I don't see how anyone can benefit from this if the equipment and app aren't going to function properly. Hooray for you if it hasn't failed you yet.
In a word, Disappointing. Since I installed it I've noticed memory overflow issues causing other issues on the phone. I hate it that I have to set up each phone in the house individually. Why can't State Farm allow me to setup all of the cars on my phone and just login to the other phones in the house and the cars all sync up?
Have not turned it on yet. I figured I would first check out the reviews. Based on that and looking at what it grades to calculate discounts, I'm not going to use it. 1. Grades my left turns? So if I avoid left turns which many times means another route to arrive at my destinations. I spend my savings in extra gas going out if my way. 2. Speed? This device has no way of judging what road I am on, so if I drive mostly highway (75 mph) chances are it will grade me lower, yet in my 30+ years with State Farm I have never had one accident. 3. Since it's looking for good driving and judging it only on speculative information to give us discounts, seems that could play against an insured with lower grade and cause rates for insured to rise. 4. Since I have been with State Farm for 30+ years with no accidents I should be automatically getting safe driving discounts. Therefore I'm placing your device in the waste can and will not be using it.
Recorded 4 trips then stopped... It says it's recording, but trips just don't show up. Junk.
Still can't see grades or compare driving. Called tech support and they got it so I can see my discount but that's it.
Battery drain even you not driving. Not sure if you can save on your insurance but 100% sure you phone will be dead so before end of the day!
I'll be interested in seeing what discount applies because I'm grossly underwhelmed by this app. Half my trips show up and only a small fraction have anywhere close to the correct mileage. And the worst part, it is an absolute phone battery killer!!! Checking my battery consumption, I find that the Android operating system is the ONLY app consuming more power. Days that used to easily have 80% battery left at the end of the day are gone. Now, if I got for a drive more than 15-20 miles in a day, I am lucky to have 40% left. My phone is only 3-4 months old and running Android 7.1.1. And on top of that, the phone runs hot when DS&S is monitoring a trip. I've been a SF customer for over 40 years and I'm predicting this program is going to be short lived with me if all I see is a 5% discount for putting up with this abusive app. The comment following my review says to check the wifi box. Yes, I made sure it's checked. I have driven this car 700 miles and have had the sensor plus the app for all but about 150 miles. So far, the app says I've driven a total of less than a 100 since installing. Last submittal was 3/5/17.
For a discount I was told I had to have this. Got all set up and it hasn't recorded any of my trips, none!
Horrible app. Closes randomly, so it's not continuously logging trips like it's supposed to. Which means I'm never going to get a further discount. No help calling State Farm either. Local agent just says I'm the first to even mention an issue. 800 number just says to reload app.
The app is installed and the transponder records my trips. However when I attempt to access and submit my trips, the app says "unable to submit" even though I get notifications that trips are recorded and ready to be submitted. Also, this app is not compatible with all phones, in particular, the Samsung Amp 2. What's up?
I drive better than my grandma yet my scores are not that good. What State Farm believes is good driving should be updated.
Would give higher rating if it recorded all my trips. It records them here and there and my Bluetooth and everything is on all the time.
App is terrible. Only recorded my first trip. Never recognizes the beacon when you start driving .. Bluetooth and gps are on. Same for both cars.
Hasn't worked since I started using it. I will give it another 24 hours and if it's still not working...Uninstall!!
It still hasn't tracked my trips. It shows it tracking my trips in my truck but when I log into the application, it says it will take 24 hours. It has been like 30 hours. What's the deal?
Rarely tracks my actual driving or will start when I get to where I'm going. Has missed entire trips.
Will not connect to beacon to set up. Tech support not helpful said to uninstall/reinstall still wont set up.
It says no blue tooth but then it comes on as I'm driving down the road to much trouble and then it takes days to register your trip I have to agree with other people on sitting on my couch and it says trip in progress turn on blue tooth
Constant notifications on turning on my bluetooth when Im not even driving. I'm sitting at home and it wants to me to enable bluetooth. This is too much for a discount.
My trips are not being tracked. When I click the white button the red light turns on but I still have nothing being tracked
Did State Farm even attempt to get a real developer to create this app? This is the worst behaving app that I have used in several years. It actually caused my phone to lock up and shut down. TWICE! I haven't had an app work this poorly since my old Moto Droid. Oh, and this was just during the setup.
Only about 10% of this app works can not see grades and dose not buletooth most of the time and the phone is only about 1ft away
Not recording trips while I'm actually driving but pops up and says a trip started while I'm sitting on the couch!!!
So I've had this since i received it in the mail and I've driven way over 50 miles. For some reason it only tracked 10 miles? Is there anyway to fix this or?
Bluetooth pod isn't found. Useless product
Constantly says unable to retrieve trip data. Makes the app pointless.
I have a policy online but yet you say that I don't have one I don't understand that and you had the app crashed for about 4 hours. That's not good and reliable. You have to have a consistent app to be able to use a beacon with Bluetooth and a app to record information. And my mom's phone can't use this version cause her phone make it more compatible with older ios and android phones. If you can't work this out then just make something similar to the snapshot like progressive so everyone can use it with their car In stead of this. It's easier and much more efficient and effective. Thanks have a good morning.
State farm...U need to get developers to fix this app. I connect to one becon with no issues. Cannot connect to our second becon. It says check my internet connection!! Seriously??? I will still continue to try and connect for the discount. However if I ever lose this discount due to connection issues, i will drop state farm. this is YOUR app and becon. It's not my fault that your app and product are faulty! Fix it and I'd be happy to use it.
I find it funny that a huge proportion of the negative reviews are close to the same and haven't seen much of an effort from State Farm to fix the issues. What I have seen employees do though is come to the app section and give the app 5 stars, say they work for State Farm and the app works!
I work for a local State Farm office and just signed up for Drive Safe and Save discount myself. I'm so sorry people have had a hard time using the app/beacon. I honestly haven't had much trouble with it, and despite the battery usage, I'm already set to save over a hundred dollars every 6 months with the discount. I've seen customers in our office save as high as 40% off of their insurance with this. We just rolled this program out in September so it's still a work in progress. Input is encouraged to make this system better!
Started working good until the last update. Now no longer shows latest drives even though it is recording and uploading them. Says me last update was from March 5th and I've driven over 150 miles since then and the icon had shown up and out has said that they were uploaded. I think they are just trying to get out of giving the discounts.
App hardly ever works! Starts calculating my driving when I'm pulling up to my destination. Tells me is tracked my driving and when I sign in, nothing. Completely missed an entire week of me driving back and forth to work. If I could, I'd give it zero stars.
Usability is terrible. Half-baked app. Even worse now that I've used it for few days. Can't ever retrieve data, not sure it's even working. I'm highly technical, and this app sucks for me...Feel sorry for nontechnical folks. Finally figured out the app didn't handle app permissions properly. Never asked to use storage, so nothing has been recorded...Eventhough app was giving status indicator of recording & reporting trips.
by Z####:
Your app is junk. My Bluetooth is on all the time, phone is on all the time, and I've driven 15 miles in 3 months? If I'm missing out on good discounts, then you best get this fixed quick.