Chatstack

Chatstack$9.99

Rated 3.50/5 (84) —  Free Android application by Stardevelop Pty Ltd

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About Chatstack

You are able to see who is currently browsing your web site and accept incoming chat requests from your web site visitors right on your Android device. Chatstack (formerly Live Help) also allows you to view chat history and manage operator accounts.

Please note: This software requires our Chatstack Server Software v3.80 or above (starting at US$159) You can not use this Android app unless you have already purchased and installed our Chatstack software on your web site.

For support, please visit our web site at http://www.chatstack.com/kb/ or email support@stardevelop.com

How to Download / Install

Download and install Chatstack version 1.90 on your Android device!
Downloaded 1,000+ times, content rating: Everyone
Android package: com.stardevelop.livehelp, download Chatstack.apk

All Application Badges

Paid
app
Android
4.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
v1.90
Fixed Google Cloud Messaging Crash
---
v1.88
Added SNI SSL Support
Fixed Blank Messages Issue
Improved Google Play Licensing
Minor Bug Fixes
---
v1.86
Improved v4.0 Server Software Compatibility
Fixed Account Image Issues
---
v1.84
Improved Stability
Fixed Auto-Sign In Delay
---
v1.82
Fixed Empty Chat Issue with v4.x Server Software
Fixed Chat History Issues
---
v1.80
Added v5.0 Server Software Compatibility
Updated Branding to Chatstack
Price update  Price changed from $9.99 to $10.99.
Price update  Price changed from $9.99 to $10.99.
Version update Chatstack was updated to version 1.90
Name changed  Name changed! Live Help now is known as Chatstack.

What are users saying about Chatstack

V70%
by V####:

After upgrade text color not visible in chat conversation. We cannot able to use the app. Please give solution as soon as possible. Loss of business

E70%
by E####:

Chat notifications come up but when I click on them they don't open. Does not work. Uninstalled it.

X70%
by X####:

Works well. I notice it does not save notification settings. I never receive notification of chat unless I change it every time.

S70%
by S####:

Thanks for the update. It's working now.

Q70%
by Q####:

Thanks for the update. It's working now.

Q70%
by Q####:

Excellent application. One thing I noticed is that when in a chat the User avatar shows the same for the chatter & the support staff. Also, it would be nice to be able to change the notification sounds for the app specifically. It would be nice to know that a chat has come in and not a generic phone notice (sms message, etc). If it wasn't for these I would have given it a 5 rating!

Z70%
by Z####:

when it worked it was fantastic, but I put it on my samsung galaxy grand prime and now it keeps crashing after I log in.

A70%
by A####:

Why.. Why do some developers think it's OK to update an app and LOSE its configuration?! It's NOT good practice and should be stopped. So annoying that we now need to input all connection details again into all of our hardware! Shoddy development!

Q70%
by Q####:

Had up and running in 1 minute flat. It's great to have support for my customers while I am on the move, a great addition is that I can also look at logs and see which other support reps are online. Would be better if I could customize the look and sounds of the app.

B70%
by B####:

After upgrade text color not visible in chat conversation. We cannot able to use the app. Please give solution as soon as possible. Loss of business

R70%
by R####:

App was showing me constantly offline as soon as I put it to the background. CS team helped me fix it. Now it works. Yay. Thanks Team

V70%
by V####:

I am using in lg g3 android 5, it's not showing history and not alerting chat notification repeatedly, totally it's not working properly. Do something to work, NOW ITS FIXED, WORKING GOOD

R70%
by R####:

After upgrade every thing is perfect

I70%
by I####:

The app is great!

Y70%
by Y####:

I was purchased this app at $19.x and license from whmcs but chat history show nothing. hang when i try to change date in chat history. Pending chat request does not show in chat history.. slow..

E70%
by E####:

Why.. Why do some developers think it's OK to update an app and LOSE its configuration?! It's NOT good practice and should be stopped. So annoying that we now need to input all connection details again into all of our hardware! Shoddy development!

Q70%
by Q####:

Cant see any responses. How do I downgrade to previous version?

R70%
by R####:

After upgrade to new version am not able to see any conversation same as history.

R70%
by R####:

Had up and running in 1 minute flat. It's great to have support for my customers while I am on the move, a great addition is that I can also look at logs and see which other support reps are online. Would be better if I could customize the look and sounds of the app.

T70%
by T####:

Unable to connect, even tried disabling ssl on the webserver

K70%
by K####:

App works very well. Service and support are very good. I am quite happy. To others with "online/offline" issues, make sure your app killer or memory saver is not turning it off. WORKS VERY NICE!!! I use on S4 and Galxy Tab2 10.1.

K70%
by K####:

Not working with android 5.09 when opening live chat.then its open an blank screan no message show in message window

K70%
by K####:

I use this app as a customer support and i may say that it is very useful. But verytime my shift ends, I will set my status to offline and log out. But for some reason i still keeps on getting pending chat alerts even though i force stop this app from my application manager. Because of this, customers think that we are just ignoring their chats when actually its our work off hours. And i was forced to uninstall becausr of this bug.

T70%
by T####:

Unable to connect, even tried disabling ssl on the webserver

Z70%
by Z####:

Greatest addition to the rest of the software. Very glad I went this route vs the other options. Keep improving!

Z70%
by Z####:

Works great and very fast! A must have!

Z70%
by Z####:

10 stars (out of 5) gives lots of info, runs great, great app, well worth $$

Z70%
by Z####:

This app causes the LG P500 to get very hot. Also uses a lot of battery and I have an extended life battery

Z70%
by Z####:

Excellent software. Nobody offers a better client out there. This is one of the best ways to provide great customer support.

Z70%
by Z####:

Thanks great app

L70%
by L####:

Sweet! Finally. Works well on my galaxy tab and allows me to view visitors and offer live help anywhere.

J70%
by J####:

I was purchased this app at $19.x but livehelp no longer working on my website. I also cancel license of Stardev License because of no help offered by WHMCS to fix my issue.

Z70%
by Z####:

It caused a bug with my live chat which causes it to always show online no matter what they do it won't change. We are having customers not having their chats answered because nobody is actually logged in.

N70%
by N####:

App works very well. Service and support are very good. I am quite happy. To others with "online/offline" issues, make sure your app killer or memory saver is not turning it off. WORKS VERY NICE!!! I use on S4 and Galxy Tab2 10.1.

N70%
by N####:

Useful app & excellent support!

V70%
by V####:

Dozens of emails, they still can't get it right. Widget changes status randomly, logs out, fails to show visitors, and fails to notify chats. Way too much money for the multitude of failures. App should be included with software purchase.

X70%
by X####:

Suck!, Always Online, I Must Uninstall This Apps If I Want to Offline

X70%
by X####:

Iam using Samsung galaxy grand Quattro, website visitors not showing & I didn't get any chat alert until I refresh the app in mobile. thank you after updated latest version its working fine now

N70%
by N####:

One star for now. Five after fix. Every time I go away from the app it says I'm offline and I have to switch it to online

X70%
by X####:

Thanks for the update. It's working now.


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Rating Distribution

RATING
3.55
84 users

5

4

3

2

1