TrackTik Guard Tour

The app has its ups and downs but the reason why I gave it two stars is for the Panic Button. It's too overly sensitive, too loud, and does nothing but give away my position. It's literally the worst option for a security based app I've ever seen.

Hi. Yes the last issue was resolved. Now it's much easier to work with thank you. Now hopefully Google Play is functional enough to save this new review as opposed to the old one

The app does it's job just fine, but it causes my phone to heat up really bad and occasionally crash from overheating.

Crashes, slow, very terrible app. I have to go back to sites daily to redo what I just did because the app closed or froze

Won't let me download to my tablet Samsung

*** READ CAREFULLY *** By using the LG permissions access control app I discovered that this application accessed my camera even though it was supposably turned off. This application boots up every time you start your phone and runs constantly in the background. Even after you think you closed this app, it continues to run. This application is a breach of privacy conducted by employer on to the employee. I highly suggest that if an employer requires you to install this app on your personal phone then you should decline the job. The fact that this application runs in the background even after telling it to stop categorizes this application as a virus. This application has full access to all files on your device including bank account numbers, photographs, and all other data stored on your personal phone. This application is appropriate for a business device the company owns, but not for a personal device that is used for both work and home. It is for this reason that the application should not be available through the Google Play Store.

I've only been using this app for a few months. But it does have scrolling issues with the galaxy s7 edge. But over all the good, could be much better though.

Noticed required permissions while installing on my personal phone and chose to promptly uninstall. I do not like the idea of giving full access to the mic, camera, text contents, contacts, SD card, full network access, list of other running apps, etc to TrackTik. The previous software I used to clock in as a lone worker required far less info. TrackTik is no doubt a powerful tool, but they need a lite version or something for personal phones or just for scheduling and timeclock functions. The privacy policy on their website indicates that they collect many data categories and share when they feel they need to, and also that they may mine your contacts and any details relating to your software and IT environment. They make this policy available on their website so you can view it and make your own decision.

An option to change sounds (scan successful/scan failed). Constant crashes now.

Horrible. Every time I attempt to use the app the app keeps uninstalling. Unable to install now.

I go to send my supervisor the report amd it says I cannot leave ID Location & ID Account blank... it isn't blank (???)

Not impressed at all! The 'team' icon has stopped showing the staff which are scheduled to the site!! Cant code the i.d cards anymore because of this!!!

It wont go on my phone and there is no help button i can click on for help. It keeps asking for info i dont have and it wont tell me how to get that info like some code or something

**Edited 10/23/16** The constant notifications were fixed soon after my initial review. I am a part time S88 employee and only used it 2x since then. It worked as expected and worked well! The most recent version has fixed the reoccurring notification issue! Thanks! **original review May 2016** Just as others said. The app randomly starts countless times per day even when I'm logged out. This needs to be fixed. How are we to have faith that it's not tracking us everywhere when it "on" all the time?

Great update

We use this app for roving patrols, recently it's been acting up.. we clock in, sign in to site, and start the run sheet, then after the first patrol the system signs you out of your site, and periodically freezes the run sheet so you end up having to close the run sheet and open it again. Also, personally I would like to see some automatic features. The app already tracks your movements, so it would be nice if it would automatically sign you into a site when your GPS signal registers that you are there.

With the latest update I can't scan the check points. It's an annoying piece of software but useful when it's working

I'm running CM13 on a Moto G3 and every location based app I have can pinpoint my ass within a few feet, but according to my supervisor the app didn't even show me at all, much less at my post. Also, too many notifications.

The application goes into a mode where all the checkpoints come up as unnamed. We have 3 phones and this has happened many times now. The only fix is to reinstall the app. Serious bug herw

App works great.

It has a glitch. Why does its sends location and activates camera when you put headphone jack in to the phone. Can you remove it please?

but now I can't look at the pictures I've taken in my gallery for reference. That really sucks because when it's a busy night, I'd snap my pictures and when I had the time, I'd go back to them and write my reports and if I needed a name from an ID, I could just go look at it. Now, I can't do that since it was updated. Multiple officers under me and Command Staff above me have experienced the same thing and are pissed off over it.

After working more or less seamlessly since May, the program has decided I'm not logged in, so i can't sign into my site, even though i can see my schedule and name at the top of the page. And there is no log in/log out button.

DONT PUT ON YOUR PERSONAL PHONE FOR WORK IT KILLS BATTERY. The high drain from the GPS location over taxes the battery, my external battery pack can't even keep my phone charged. it over heats both phone and battery pack, and I've used battery pack for 36 hr shifts and watched movies on long trip and still my phone could charge. I've had many apps on my phone, every company I've worked for that used this app had ruined phones that needed new battery for their company phones in 6 months.

This application cannot be intended for anything other than a company provided phone. It is far too invasive for a personal phone as it can be taken over at anytime due to the program never shutting off. As such, it will drain the life out of your battery. Look closely at the permissions and really ask yourself if you want your boss checking where you are when not at work, or having him open up the speaker or camera function. Not gonna allow this on my personal phone!

The application goes into a mode where all the checkpoints come up as unnamed. We have 3 phones and this has happened many times now. The only fix is to reinstall the app. Serious bug herw

I love the app, but the newest revision to come out on June 10th or 11th isn't so good. I sometimes need to pull up the pictures I've taken and the newest revision doesn't allow it

This app allows us to utilize technology to our advantage. Since adopting this system we have received numerous compliments from our clients about our reports. It is incredibly useful to have nearly anything you'd need in the field, right on your phone. The TrackTik team is great about adding in new features, and adjusting things to meet our daily needs. I look forward to seeing the improvements to come.

Definitely the best security workforce management technology on the market. TrackTik takes care of the heavy lifting associated with managing a security workforce. The platform is extremely user friendly. A truly outstanding product! Very excited that is available for both iOS and Android!

This app is full of great features, absolutely an amazing experience.

Just like many others said. The app randomly starts countless times per day even when I'm logged out. This needs to be fixed. How are we to have faith that it's not tracking us everywhere when it "on" all the time?

The app stays active all the time even when you not using the system or even logged in. This is a downfall

This app is not supposed to activate while not signed in but it does constantly.

Awesome app. Wish it was available for ios

An option to change sounds (scan successful/scan failed) would be good.

Could be a little more efficient, sometimes slow, but works great

App works great.

This app is extremely user friendly and works perfectly! Glad to hear it is now available on both iOS and Android. Navigating in the app is simple and the interface is very well designed.

It saved my life helping me with all my operations and staff management.

Easy to understand and use