SSQ - Mobile Services

SSQ - Mobile Services Free App

Rated 3.81/5 (300) —  Free Android application by SSQ, Société d'assurance-vie inc.

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About SSQ - Mobile Services

SSQ Mobile Services lets you submit claims in just a few taps. Once you have your bill you can file claims directly from your smartphone without having to worry about complicated paperwork or mailing times. What’s more, claims for most treatment types are processed in 48 hours or less, so you get paid sooner—all from your mobile device!

Making a claim is simple. All you need is your username and password for the ACCESS | Plan Members website and your smartphone.

This 100% FREE app lets you
- Submit claims quickly and easily
- View your latest payments
- View an electronic version of your SSQ card, without having to enter your username or password, and
share it with you dependents
- Claim directly from your Health Care Spending Account and/or Wellness Account (depending on the provisions in your contract)
- See your Health Care Spending Account and/or Wellness Account balance (depending on the provisions
in your contract)
- Contact our customer service department with a single tap

To use the app: 
- You must be registered for the ACCESS | Plan Members website
- You must also be registered for direct deposit and the electronic benefit statement for health insurance

48-hour claim processing is available for most treatment types, though some treatments still require a photo of your bill.

The application is compatible with mobile and tablet devices. However, a camera is required to take photos. For devices without a camera, you can send an electronic copy of the bill to your device and attach it to your claim.

SSQ Mobile Services: An easy way to reduce paper consumption and protect the planet!

SSQ Mobile Services: An innovative app for quicker and easier claims!

For more information, visit ssq.ca/mobile.

How to Download / Install

Download and install SSQ - Mobile Services version 2.3.4.2330 on your Android device!
Downloaded 50,000+ times, content rating: Everyone
Android package: com.ssq.appservicesmobiles.android, download SSQ - Mobile Services.apk

All Application Badges

Free
downl.
Android
4.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
This new version fixes problems related to the connection to the application
Version update SSQ - Mobile Services was updated to version 2.3.4.2330
More downloads  SSQ - Mobile Services reached 50 000 - 100 000 downloads
Version update SSQ - Mobile Services was updated to version 2.1.0.2307
Version update SSQ - Mobile Services was updated to version 2.0.4.2166

What are users saying about SSQ - Mobile Services

C70%
by C####:

Cannot log in.

C70%
by C####:

SSQ is the worst insurance company ever. Nothing is paid for there is always an excuse why things won't be paid by them.

C70%
by C####:

Despite the last update, and changing passwords...it still doesn't recognize my password. It really sucks so,I guess I'll have to post it via snail mail. Disappointment.

C70%
by C####:

There isn't a photo submission for proof of payment when submitting a claim

Z70%
by Z####:

Great app

C70%
by C####:

Much easier than the website. All the essentials are there. Very basic services on app, but all you need to make a claim on the go Also includes their direct phone number which is actually very convenient

C70%
by C####:

This used to be one of my favorite apps, I am not sure if it is marshmallow or the latest version of this app, but it doesn't work any more, I can log in, but the wheel keeps spinning then crashes... sad this was the easiest way to make a claim...

C70%
by C####:

Used to work, but after the latest update - unable to submit a claim!!!

C70%
by C####:

I just made my 1st claim. So far it looks good. I guess I won't know till I get paid. But I did get a reference number so everything looks good. All in all it took me no joke less then 3 minutes to make a claim. Love this app!

O70%
by O####:

Lost all my input and logged me out due to a simple rotation bug while taking receit pictures. Very annoying. Plus I don't understand why access to the call log is required.

C70%
by C####:

I am unable to do anything in the app before it kicks me out

I70%
by I####:

I hate it now. They changed the claim options and doesnt cover all situations. I have to call them because i can't make the claim with the app or online on their website. Might have to mail it in. Yuk.

R70%
by R####:

App not working

Q70%
by Q####:

It's been 2 days now I've been trying to submit a claim through this app and keep getting error messages. Please fix ASAP and then I'd be more than happy to give a 5 star rating cause I do really like the application.

Q70%
by Q####:

The app crashed a few time, moreover, in order to submit a claim, the user need to go through a serie of 3-4 troublesome process. The worst is i had to add professional not in the list, name, address, postal code etc. It makes the process even longer than the previous app version. My impression is that they do not welcome claim and second they make the user do all the job.

U70%
by U####:

Love it

Z70%
by Z####:

Can you please update your app for android lollipop. I simply can't use it on my phone.

Q70%
by Q####:

Le lien pour le mot de passe oublié ne fonctionne pas. Il me dirige vers une page qui me demande d'installer l'application.

I70%
by I####:

Works without any flaws!

Q70%
by Q####:

Very limited...

Q70%
by Q####:

Fine for what it's supposed to do

B70%
by B####:

It doesn't remember the username and password... Overall a good application.

T70%
by T####:

On y retrouve tout ce dont on a besoin!

X70%
by X####:

Aucune option pour mémoriser le nom dutilisateur. Pas la possibilité de voir les réclamations ... donc application assez limitée.

V70%
by V####:

extremely useful!!!

D70%
by D####:

Le lien pour le mot de passe oublié ne fonctionne pas. Il me dirige vers une page qui me demande d'installer l'application.

Y70%
by Y####:

Works without any flaws!

D70%
by D####:

Very limited...

D70%
by D####:

Fine for what it's supposed to do

D70%
by D####:

It doesn't remember the username and password... Overall a good application.

J70%
by J####:

On y retrouve tout ce dont on a besoin!

I70%
by I####:

Aucune option pour mémoriser le nom dutilisateur. Pas la possibilité de voir les réclamations ... donc application assez limitée.

C70%
by C####:

extremely useful!!!

J70%
by J####:

impressionnant On y retrouve tout ce dont on a besoin!

C70%
by C####:

this is pretty awesome!! extremely useful!!!

G70%
by G####:

Bien mais.. Aucune option pour mémoriser le nom dutilisateur. Pas la possibilité de voir les réclamations ... donc application assez limitée.

C70%
by C####:

Fine for what it's supposed to do

C70%
by C####:

A It doesn't remember the username and password... Overall a good application.

C70%
by C####:

Very limited...


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Rating Distribution

RATING
3.85
300 users

5

4

3

2

1