SpotHero: Parking Deals Nearby

I really appreciate spothero their great with their rate for parking and have great customer service .When I had one issue which was the garage fault and not theirs. They fix it and apologize for the problem , no problem for my refund. I'm a frequent user and I will continue to use them only and refer friends. Thanks Spothero.

I used this app to buy parking for a concert in Chicago. I get back to the parking garage, follow the instructions as directed, and when I scanned the barcode the gate didn't go up. I had to pay $29 on top of the $13 I spent through the app. I couldn't be more dissatisfied with this app. I'm deleting it, and I want my money back.

I'm sure it would've worked great, however the street that the garage was on was closed/blocked due to the parade we were trying to get to. Will try again on a normal outing. Also, there doesn't seem to be a way to cancel a reservation.

Makes you rate every damn day. Would be a 5 star otherwise. Stop forcing every use rating

Need a Setting to turn Off push alerts! Very annoying.

Parking garage closed and no-one provided that information. And so arriving 45 min late to our event. Very disappointed.

Ok, I'm neither a cell phone neophyte, or a newbie to Chicago and lower Wacker/Water St. I drive into Chicago, on odd hours, to complete a professional obligation. Been spending $18 to $45 to park. Referred to Spot Hero.' This is where the hero ends! Looked up a value @ $14 to park on Saturday, couldn't find the friggin parking lot. Spent 20 minutes looking for the lot. Went to my usual Saturday parking lot, cost $18. Now to get a refund. They know I didn't use their service. Called Spot Hero's exceptional customer service number, apparently I need a receipt for the lot I used, to get the refund. Hell do I know where that is, those receipts are like toilet paper... who gives a rats ass about a receipt that is non tax deductible. But thru their POLICY, no receipt no refund. Ok, so for $4, I open my on line CC account, apparently the billing statement hasn't hit my CC Account three days later. They know I didn't use the spot. They insist on a receipt... per their corporate policy! Dear friggin god..... NO SPOT HERO HERE, IT'S MORE LIKE A SPOT ZERO! This is what you have to go thru to save $4 friggin.

I attempted to use the app for the first time and it had me parking 20 mins away plus walking to my location.

No service yet in Tampa/Clearwater/St.Pete. Contact me if you'd like to make this area available for your app.

Made parking in DC affordable, reliable, and a breeze. Will be using again!

Absolutely saves you $$ over garage charges

Awesome app if your in sf and don't wanna pay outrages parking prices

It's aight

Great app

Directions that the app gave me lead me nowhere remotely close to where the spot was supposed to be, never ended up finding the parking garage, had to pay to park somewhere else, and there is no way to get a refund so I effectively payed double to park in the city. I have a friend that swears by this app, but I would think twice before using it again.

AMAZING. I work in San Fransisco and am always in a different place every day. Its amazingly flexible and turns my parking nightmares into smooth sailing. If you work in a big city with nowhere to park, its a lifesaver, and I use it every day. Features: -discounts! -ability to extend time through app if needed -ability to pay through the app -can get into full parking lots if youre reserved -having parking set in advance makes the commute less stressful Only con, sometimes youll see a low price, tap on it and the price will be way higher. Watch out for that (Spothero, if this is a bug, I hope Ive adressed it!)

I've always thought parking at DC was a rip off and expensive. I've found great rates with this app and it was so easy to use. It offered many more parking lots than another app I tried depending on the hours you specify. And because you can specify hours, sometimes you pay cheaper and not pay the whole day rate. I can plan my next trip to DC much better now that I am not too concerned with parking because of this app. It's a real hero!

Wanna make parking more terrible than it already is? Listen to this. So my friend used this app to find a parking space. First, the parking garage couldn't scan the qr code, so the live person gave us a ticket and wrote "paid" on it. When we went to leave, no live person, qr code didn't work. We were trapped in the garage. We had to pay to get out. Called spot hero, and they won't give a full refund because we were 15 MINUTES EARLY! Another tech company that promises too much, does do the due diligence, and rips you off. So they responded to this review, but still won't give my friend the full refund. Don't waster your time with this app.

never using this app again booked an all day reservation for 24 hrs 12 PM to 12pm came in at 200 in the morning and spent two hrs arguing with the guy about why I shouldn't have to pay an additional 33 dollars. he could not call any supervisors didn't even speak English and Noone apparently with authority was available to help me. basically prepaid 14 dollars thru the app to pay full price this app is a rip off.

Saves my sanity. Boston is a nightmare to drive in and being able to have a parking spot waiting takes so much stress out of the experience. The app is easy to use and so helpful.

Worked out perfectly. Pulled up to the parking garage and the attendants took it from there. Can't recommend this app enough.

So far so good this is my second time using this app and will share info with my friends b-day celebration group tomorrow morning

Use all the time when I have to drive to chicago. Especially for work. It's the difference between paying 20 bucks and 36 bucks! Love this app!

Necessary for Chicago. Works great & helps SAVE MONEY & TIME.

Just downloaded it and "can't connect to server"

Customer support doesn't respond to complaints. I guess they don't care.

Very useful app

An awesome app

I not only did NOT save money I overpaid $13. I mean I don't mind paying the actual value so I can get a secure parking space, but paying more for something on a site/app that says will save you money is crap!!! The employee I showed the reservation to was in shock how much I paid. Before you pay on this app try to call or go into the place and save yourself some money.

Parking in cap hill, Denver sucks. But spot hero made it easy for me to find a weekly spot during street sweeping. Of course, when i parked in the lot li had reserved i got two parking tickets. I called spothero and they offered to contact the ticket issuet and get them waived. They knew my name and had my reservation pulled up when i called. Great customer service. Thanks Tareq.

Bullshit guarantee! Spent 30 on top of the 15 spot hero tried to sell me because there was no spots available when I arrived. How can you guarantee a spot when someone isn't there to hold the spot, especially in the Nation's Capitol where parking is EXTREMELY difficult. What a joke this crap is. No easy way to get a refund after the reservation time.

Used it once. It found me a garage and got me in but when it was time to leave the code no longer worked. We had to have an attendant scan us out with the baby crying all the while. Good to find a spot but not reliable.

Great app that's super easy to use. Don't let these 1 star ratings fool you... If spot hero has space available, it'll show up. And the prices on here are better than the actual price if you were to just pull up to the garage. Love this app!

Unfortunately I find that it is often cheaper to just pay for the parking without using the app. The app automatically bumps you to the longest daily parking rate (24 hr) even when you are only parking for 8 hours. Causing the rate through the app to be higher than the posted rate at the garage.

UPDATE...thank you for resolving this issue for me...The system is going to charge me $10 extra because I "checked in early"...my appointment was for 12:00pm and I arrived at 11:59am...REALLY? UPDATE.... THANK YOU SPOT HERO! I appreciate you taking care of the situation for me...

This app is so easy to use. I use it every time I drive to NYC. I never look for parking on the street since discovering this app. I also love that I prepay for the parking & don't have to worry about a parking garage being full. I was just reading negative reviews from people. I just want to say that I have had a few problems out of probably 100 parks using this app, like I parked at the wrong garage once, another was closed when I arrived...After contacting Spothero each time, they resolved it immediately! They even gave me an extra $10 credit when garage was closed. I would NEVER drive 2NYC without Spothero.

Even there was lots of available parking available the was keep saying No Spot Available. Also it changed the time instead of 8 hours of parking it booked for 3 hours only.

This app saved me time and money. Parked my car for 2 days straight in a busy area in Manhattan; only paid $52. I would have to pay $90 if I didn't use spot finder. You guys made the blizzard problem free for me. Glad to finally be a member

Overall decent product but there is a very annoying long-standing bug in the app which I originally reported several years ago to no avail. Steps to reproduce: After you make a reservation and use it to scan in and out of a garage, switch out of the app (I usually do this while the QR code is still displayed) and don't reopen the app until 10 hours later (the following morning). When you do reopen the app, you will be greeted by a review page for the garage. Leave a review. Press submit. The review pane slides down off the screen to reveal ANOTHER blank review pane behind it. You have to either leave a second review for the same thing or find another way to exit that second pane. How they still haven't fixed this yet is beyond me, but it seems like something that MANY daily users must be running into. SpotHero, if you are reading, please fix this dumb bug. It is driving me nuts. I've held out this long to never try ParkWhiz... please don't make me do it! UPDATE: the old bug still isn't fixed. I am now running into a new bug - whenever I move the map, I get a "trouble connecting to server" message and it will not load parking spots for that area.

Scanner did not work the 1st time but the attendant took care of it. Went to a another entrance at the same lot on another occasion and it worked as advertised