Spencer's Wine & Spirits

The app is good but unfortunately either nobody attends the phone calls to take orders or the phone is switched off. I called 7 times from11-30 AM to 2PM on 26/11/2016 for placing order but none attended the phone calls. When I tried for the last time at 3 PM, it was informed that the phone is switched off. If you are not interested to serve customers then why do you launch apps at all. Abs rubbish service.

They call it an update and come up with this? Most pathetic app ever. Whats the point of making you call and naming it an online delivery. I hope you go out of business soon

It's crap... will not let me proceed with the registration without a membership code

Would you please explain why you need phone numbers for online booking for liquor ???? Is it just a catalogue ???? Please reply ....

Can't describe in words how stupid an app can be. Fill out a form n submit to know area not serviceable. First ask d pincode n confirm service then go into details. A much required app is wrking way behind potential for a crap logical design. Also, no service in Kolkata 2? Where r u? definitely u r doing business in wrong places :)

Can't u just ask for pincode to check the service availability rather than filling that stupid form...time is precious moron

I am from. Pune main city. My area was not serviceable.fine then I put up other pin code from big cities of Mumbai, Chennai, Delhi, Kolkata. Wahapar bhi no service. This app is chuityapa

This application is actually crap. ....I installed and uninstalled it multiple times.....but still couldnt make it work...I don't know why it's still there...:(

Waste of time, after installation it tells that you are not in there service area

Rubbish app, nothing appears after the spencers advertising page.

very bad service

Just learn from other online shopping apps

Always service not available

It's amazing... Growing Kolkata

The functionality of the app is not working properly, whenever trying to post an order its showing " order can't be placed its a dry day" , whereas today is not actually a dry. I really can't understand if we can't place an order, why is the actual usability of app.

When I confirm the order, it says Sorry, No data found. Why?? Please help. I'm dying to use this app.

Most horrible app. Cheaters..bloody cheaters..

awesome

don't download wastage of time

Y is everyday a dry day?

Super app.Must download.

Useless app....

I am loving it...

This is the first app where i saw that it has become worse after upgrade. Earlier they used to take online order and online pmnt. Now the app says to call up a number nd place order. This new version is just a catalogue from where u see d price and place order by phone. Such moronic degradation from a group like spencers

Order lena hi nhi hai to band kar do na. Baju me spencer hai n wo phn utha k bola ki sir ko puch k batata hu? Aur fir koi call bhi nhi kia? I wish, I could give you guys 0 star

After exceeding the promised delivery slot by more than 2 hours, the delivery guy calls to ask for directions. Later, he just doesn't turn up! One would be left in the lurch if a party were banking on their booze.

Many a times they failed to keep their timings and different issues but today it has gone beyond all. I ordered after 4 pm order number 5944 so delivery slot was in between 7 to 10. Around 6.30 pm I got a call their machine is not working weather I could pay cash , first I refused but I agreed giving a call. Later I got a call weather it can be shifted tomorrow, I told them I go to work very early in the morning so it's not possible, I was assured it will be delivered today. It's 11.10 I am waiting.

Honestly could not use the app it says try after sometime after ordering any item so could not check service

On 17th October night, I placed order no. 9111 which was confirmed by sms. 18th morning they call up to say that stock for that specific liquor has exhausted and i should place order for something else. I did, order no. 9118 and again got confirmation by sms. In the afternoon, they again called to say that even this stock is exhausted. Both times I asked what is available but they were unable to answer. Loss of time, absolute crap service and false commitment. Its better to buy from local liquor store.

As my pincode in kolkata is outside their servicable area I cant even chek or search the product.

Why. NCR is not your service area???

App is good but can be improved

Very small available delivery area.

Bad app,don't download.

Use less app and service please remove your app from play store you reducing rating of play store.

Useless app.. Don't waste time on downloading this.. Nothing is ever available.. Even if you manage to place an order there is a 90% chance it will be cancelled just few hours before the delivery time.

Not working with Marshmallow update

Can anyone explain why the stock of imported beers is never loaded / updated into the app? How do we then place such orders?

No delivery on scheduled time. Hopeless service

Forget about what they claim to be in stock and what the actual situation is, their sense of professionalism is appalling! We got the order delivered after 15 hours and when enquired about it the staff members over phone were incompetent, impolite, and unprofessional to the core. The Goenka group should have thought twice before starting to offer this service.