Omaha's Zoo

My family went to the zoo for Spring break from Missouri and every time I tried to use this app in the Park, it did nothing for me. I wasn't able to view the map at all until I was sitting in my hotel room. When I plugged in my member info, it said there wasn't enough info given to find my membership. I gave all the correct info. I even checked with a zoo employee on my member number to make sure I was correct. The app still couldn't find my membership. The only real info I was successful at looking up was the IMAX shows and times. Admittedly, I didn't look up anything else, but for me to not even be able to view the map and use the app for my membership ID (which is what I saw it advertised for), it was essentially useless to me.

Unusable, the app won't take my information. Even guest services couldn't help.

You can't click on the the click here to buy tix...and their website brings up an unsecured website to buy tix...

Membership# is not# on back o If card. You can get from guest services or probably from letter one receives when buy membership and then they will verify you membership. After that, you can use phone as card but still need ID for entry. Do far so good.

Seriously Omaha Henry Doorly Zoo for being the best zoo in the USA you have the worst app. A monkey could have written a better app with a better user experience! The map either doesn't work or crashes, the contact us doesn't allow a user to click on anything to either call or email and many sections have links you can't even click on. Horrible, horrible horrible! Hire a real developer to fix your app and fire your current developer team as they suck!

This app is extremely useful in the fact that I can have my membership card on here. Just go to member services next time you are at the zoo and they will get it set up. This app however has some obvious issues. Frequently(and I mean at least once a day) I will have a notice pop up on my phone saying this app has quit working and gives me the option to "report" or just say "ok". The thing is this will happen even when the app isn't open, it is not running in the background. App is convenient but annoying.

This app crashes frequently after my phone reboots. Why is it even running on startup? Are you collecting information?

Put in my info and it says I didn't supply enough info for them to look up my membership. I gave them everything they asked for. They say they fixed this, but it still doesn't work. Uninstalling.

I frequently receive alerts that this app has crashed, even when it is not in use. Tried to use the map feature while I was there and it would never load, despite a strong mobile signal.

Doesn't work. When I put in my membership information it tell me there is not enough information to find it. Kids in high school design better apps.

It just says my email address is invalid so I can't enter my membership card. I frequently get a pop up message that the app has quit working, even though I haven't attempted it for a couple months. I am now deleting it.

The map doesn't work. You can't buy tickets. Take this off the store and fix it. Thanks

Map doesn't work on turbo 2 or iPhone 6.

The membership card feature is hit and miss at best. All info must be in ALL CAPS. Last time I used a system that required ALL CAPS was 1997. At least tell users they need to use ALL CAPS when entering their info. Even so, it only worked on 2 of 3 phones, all identical Galaxy S5. The 3rd one continues to say "need more info", even though I'm entering the exact same thing I entered on the other 2 that worked. Replacing cards with an app? Better make sure that it works! Unreliable, inconsistent garbage!

Kept saying not enough infomation. We love the zoo but this app is ridiculous! Don't waste your time downloading!

Would be great if it worked, I see the same complaint from March... NOT ENOUGH INFO, I used all caps and all lower nothing works. Easy fix, do it!!! Tried numerous times.

Just received an e-mail from zoo saying we can use this app for membership info. Can't log in to see membership. Says not enough info- I gave all info it asked for.

Could be a good app if it worked, just like everyone else I can't get it to actually lookup my membership. It seems like the developer doesn't care either which makes me think it'll never get fixed

So it finally got my information but now I can't verify my account. There are 0 instructions for anything.

App keeps creating errors and it wont let me uninstall...

I was really hoping that there would be information on all the species in the exhibits. There is so little information at the exhibits. QR codes or online profiles would be really appreciated.

Just received an e-mail from zoo saying we can use this app for membership info. Can't log in to see membership. Says not enough info- I gave all info it asked for.

Cannot login. Keeps stating more info needed, but doesn't ask for any more than the 3 things I have given. No help at this point from the zoo staff on site.

Galaxy 6s. Thought it would be great to have in case i lost my card again. But it says not enough information given to look up membership detail.

The zoo was good. This app, not even a tiny bit. Nothing I clicked worked.

"Not enough info" message received when inputting membership login. Don't know what else it wants since I filled in all the requested info. Please fix!

Says "not enough info given" when trying to enter member ID info.

So it finally got my information but now I can't verify my account. There are 0 instructions for anything.

Bought a new phone, and now I can't get my membership number to work. It tells my not enough info or the app stops. Please fix.

Membership doesn't work. Also some of the other things don't work. Tried to get info on the day camps but it won't work. Hopefully this is fixed soon.

Typed in membership id and said not enough info

It had some good info but, can't pull up or activate my membership. Samsung note 5.

Says not enough information was entered but it was

Doesn't work says not enough info to look up membership

Can't login with patron membership. It also says cant retrieve info when selecting animal encounters. I have a Galaxy 6.

When you enter your membership card number it says not valid.!! Please fix the problen

Cannot log in

I finally got the membership login to work! I checked and the email sent out from the zoo had an incorrect membership ID! And you cannot use the number from the back of your member card, which is not the correct ID. I recently renewed our membership online, and used the "customer number" from that emailed receipt, and it worked! Really useful for visits to the zoo.

Not able to view my membership as advertised in email I received from zoo. Would be great and very convenient if it worked!

This still does not function